Rodan and Fields New Consultant Training BY ALANNA

Rodan and Fields: New Consultant Training BY ALANNA DEDELY

Rodan and Fields Founded by Dr. Katie Rodan and Dr. Kathy Fields, creators of Proactiv Solution Elite V and RF Circle program: earn free trips to Paris, Hawaii, Marrakesh, Napa Wine and also a free Lexus Getting started business kits Consultants receive 25% off all Rodan and Fields products Part time or full time, work at your own pace and time Tax write-offs Work from home No risk: 60 day money back guarantee on all products including business kits No inventory No parties, everything is online Promote to Level 3 by 3 rd month get a free i. Pad Commission and cash bonuses for growing you team and customers each month Expanding to Canada and Asia Won the Vision for Tomorrow Category Award for its Harvard Business School Case Study 2013 Direct Selling Association ETHOS Award

Training Plan In a 2 day training consultants will learn about the ingredients in all products and the benefits of each skin care regimen (Redefine, Reverse, Unblemish, Soothe) as well as the supplemental products in the Essential and Enhancement line (i. e. body lotion, exfoliators). Consultants will also be trained on the benefits and usage of the AMP MD Roller Micro exfoliator and Macro Exfoliator which are at home exfoliators machines. Lastly, consultants will be trained on how to navigate and assist potential customers and/or consultants in using the Skin Solution Tool on their home business page to assist in identifying the best skin regimen based on the customers concerns. Also, all customers are to be treated with VIP service, so training on how to order products for their Preferred Customers, maintain monthly follow ups, and types of promotions to offer to customers for enrollment and retention purposes.

Lesson Content History and mission of Rodan and Fields Cost of products, regimens, incentives List of ingredients, benefits, usage, and side effects of products and machines How To Demonstration: AMP MD Roller and Macro Exfoliator Solution Tool and skin consultations Signing up and managing Preferred Customer accounts Business Presentation for potential new consultants

Performance Based Objectives Consultants will be given a list of common skin ingredients in the products, and they will identify the usage and benefits of each ingredient with a 90% accuracy Consultants under instructor supervision will demonstrate proper use of the facial equipment with 100% accuracy before demonstrating on a test subject

Summative and Formative Assessment Summative Assessment: Test with 90% accuracy of written demonstration and 100% accuracy of use of facial equipment Consultants will perform a facial consultation, walk through of the ordering website, and then perform a mini facial on a test subject once passing the initial 2 tests Formative Assessment: Observation- It will be very crucial for the consultants to not only take on the language of the business but the action/behavior of being a consultant Rubric Questioning-Product knowledge (i. e. ingredients, usage, tools) Practice Presentation One on one consultation with potential costumer and business partner Micro and Macro Exfoliator facial Product presentation Q & A which will be conducted by instructor and classmates

Instructional Strategies Watch New Consultant Training (30 minute video) Professional Image Business announcement Preferred Customer Perks New Business Partners Walk thru of business and customer website Solution Tool Short term and long term goals Business Launch Prospecting and Inviting Three way calls Training and Support Compensation plan Promotions Product Sales

Instructional Strategies, cont. Worksheet to follow along with video Short Q & A after video for quick summary (Group discussion) Product demonstrations Role play of facials and use of exfoliators Practice on one skin consultations with feedback Practice business presentation with feedback Break class up into groups of 3 -5 Support tools for consultants and customers Managing business account/website Managing preferred customer accounts Business mentor and team information Consultant technical support Preferred customer support

Materials and Resource Skin care regimens (Redefine, Soothe, Unblemish, Reverse, Essentials, and Enhancements) Skin regimen brochures including ingredients, usage, doctor tips, etc. Micro and Macro exfoliator TV and DVD player Video Worksheets Classroom will need to have access to running water and sinks

Reference Rodan and Fields. (2013). Rodan + Fields is Honored by the Direct Selling Association for 4 th Consecutive Year-Winning Four Prestigous ETHOS Awards. Retrieved from https: //www. rodanandfields. com/images/Archives/DSA_2013_Award_Pre ss_Release_FINAL. pdf