Robbery Response and Prevention Training 2016 Objectives Define

Robbery Response and Prevention Training 2016

Objectives • Define Robbery and Larceny • What are the characteristics of a robbery • What to do during a robbery • What to do after a robbery • Describe robbery prevention techniques

Robbery vs. Larceny • Robbery is forcible stealing. A person forcibly steals property and commits robbery when, in the course of committing a larceny, he uses or threatens the immediate use of physical force upon another person. • Larceny is the stealing of property (without force)

Characteristics of Robbery • Robbery is a planned crime • 50% involves more then one perpetrator • Repeat offenders or record of violence

Why Are You Likely to Get Robbed v. Location appears an easy target! v. Cash on property v. Staff ALONE v. Good Get-A-Way Potential v. Poor lighting after Dark v. Street View Obscured v. Location isolated from public/neighbors

What to do During a Robbery TAKE NO ACTION TO JEOPARDIZE YOUR SAFETY #1 GOAL IS TO GET THE ROBBER OUT AS SOON AS POSSIBLE AND SURVIVE THE ROBBERY WITH NO INJURY

What to do During a Robbery v. Cooperate with the Robber v. Remain Calm v. Give them exactly what they want v. WEAPONS or implied weapons should be treated as REAL and LOADED v. Do Not make loud noises or sudden moves v. Try to safely alert other employees (panic button/alarm, if equipped)

What to do During a Robbery DO NOT: • Don’t argue or fight with the robber. Any amount of money is not worth personal injury. • Don’t try to persuade the robber to give himself/herself up. Once a robbery has started, it is too late for a robber to change his/her mind. • Don’t chase or follow the robber. Police could mistake you for the robber.

What to do During a Robbery • Carefully observe the ROBBER, make eye contact and mental notes on appearance • Look for accomplices • Observe and Identify Weapon • Remember – consider all weapons real and loaded! • Make mental notes of weapon- TYPE, SIZE and COLOR

What to do During a Robbery Observe and Identify Vehicle and Direction of Travel v. Color v. Make v. Model v. Old or New v. License Plate (State, Color, Number) v. Unusual Characteristics or Body Damage v. Direction of Travel

What to do After the Robbery IMMEDIATELY AFTER CALL THE POLICE 911

What to do After the Robbery What to tell the 9 -1 -1 operator v“We have just been Robbed” v. Your location v. Identify Yourself v. Stay on the Phone v. Answer Questions about the Robbery • • • Descriptions of Robbers Weapons Injuries How long ago Vehicles Direction of travel

What to do After the Robbery v. Lock all the doors v. Do not chase or follow the robber v. Notify Security v. Stop all business transactions v. Ask all witnesses to stay until Police arrive v. DO NOT touch anything in the Robbery area v. Curious people can destroy EVIDENCE v. Do Not allow clients, staff, media into location until Security/Law Enforcement arrives

What to do After the Robbery • A manager or responsible employee should assign “postrobbery” duties, Team Work: • Someone to lock the doors • Someone to call the police (if they have not been called already) • Someone to move clients/staff away from affected areas

Robbery Prevention Techniques Be Alert to Suspicious People • Robbers usually “case” their target • Loitering in building or parking lot • Person acts nervous or “just not right” • Same car keeps driving by, parked outside for a long period • Write down a description of suspicious persons or vehicles • Give a friendly greeting to everyone who enters the location Call Security/Law Enforcement

Questions

Quiz Time

Quiz Questions 1. Robbery is the unlawful taking of property, without consent, by force or a threat of force. a. True b. False 2. Immediately after a robbery or attempted robbery, you should call your friend and tell them what happened. a. True b. False 3. During a robbery or attempted robbery, you should cooperate with the robber. a. True b False 4. A robbery prevention technique is to pay attention to ___________ people a. funny c. suspicious b. tall d. hairy

Quiz Questions 5. Immediately after a robbery you should continue business as usual. a. True b. False