RFO Prevention The Mayo Story Machine Counter Staff

RFO Prevention: The Mayo Story

Machine Counter Staff Training Count Policy Leadership Support Data Matrix Tagged Items Manual Count Staff Buy-in White Board

How Did We Get Here? • White Boards • Red Rules – Stop Sign • Specific Steps in the Count Policy • “Conscientious Count Campaign” • Human Factors Expert Observations • Financial Effects Analysis • Speak-Up (tucked items)

Technology • RFID • Data-Matrix Coded Products • 2 Year investigation and implementation process

Changes We Made • Screen shots • Tags

Training • Trained Super-Users • On-site Support from the company (1 per specialty with a pager)

Financial Implications • Cost per Case: Unit Price Impact Baby Laps $2. 30 more Laps $2. 67 more Raytec $ 4. 31 more Consumable Annual Impact Surgical volume for 2008 was 52, 000+ $729, 00+ Total Increased Costs to ~$14/surgical patient HSS =

The Sponges • Unique label • Data matrix code • ID number • Virtually impossible to remove label • If cannot scan, can manually enter into the counter

Sponge Counter and Software • Color touch-screen • 10 hour battery life • Modifiable user settings • Audio & visual cues • Hand-held or hands-free modes

Count In

Count Out

P a S t a f i e e t n t y