RETAIL MODOT Motor Carrier Services 70 INTERSTATE Missouri

RETAIL MODOT Motor Carrier Services 70 INTERSTATE Missouri 70

RETAIL MODOT What Does Motor Carrier Services Do? • Collects and distributes fuel tax and license plate fees • Registers for-hire motor carriers • Ensures for-hire carriers operate safely and carry proper insurance • Issues permits to those who carry loads that are higher, wider or heavier than what is INTERSTATE 70 normally legal. Missouri 70

RETAIL MODOT Why is MCS considered Retail Mo. DOT? • Thousands of Customer Contacts – Traditional (Telephone, Fax, Walk-in) – Mo. DOT Online Express Internet System • First in the nation • 24 -hour access needed by 24 -hour businesses • $163 Million Collected Annually 70 INTERSTATE Missouri 70 – $76 million sent to other states and provinces per fuel tax and registration agreements – $87 million to highway and state road funds

RETAIL MODOT International Registration Plan • With one license plate and one license fee, carriers can operate in 48 states and in Canada. INTERSTATE 70 Missouri • Revenue portioned to states and provinces 70

RETAIL MODOT International Fuel Tax Agreement • The 48 states and Canada’s provinces collect and portion fuel tax revenue. • Carriers report fuel purchases and the miles traveled in each state each quarter. 70 INTERSTATE Missouri 70

RETAIL MODOT Over-dimension/Overweight Loads • Before issuing a permit, agents check – Clearances – Insurance – Axle load and spacing • More than 80 percent of permits are issued through Mo. DOT Online Express 70 INTERSTATE Missouri 70

RETAIL MODOT Superload Routing • It’s a superload if it is more than: – – 70 INTERSTATE Missouri 70 16 feet tall 16 feet wide 150 feet long 160, 000 pounds gross weight • MCS relies on districts’ input to determine routes and time of travel • Need timely turn-around

RETAIL MODOT Emergency Declarations • Gov. Blunt and Pete authorized MCS to waive certain state and federal motor carrier safety regulations • Expedite emergency relief – Waive hours-of-service laws – Waive fuel and trip (registration) permits – Expedite OD/OW permits 70 INTERSTATE Missouri 70 • Both Missouri and out-of-state emergencies

RETAIL MODOT Construction Zones • Lane restrictions and narrowing – Affect OD/OW routing – Thanks for TMS updates and for holding off over-eager contractors! • Congestion – Carriers appreciate info from Mo. DOT – Thanks for improving traffic flow 70 INTERSTATE Missouri 70 • Just-in-time and hours-of-service

RETAIL MODOT If an OD/OW load causes an incident, especially in a work zone: • First, call the Highway Patrol 70 (*55 by cell or 800 -525 -5555) Tell them you have a commercial vehicle incident • Ask the driver for their ODOW permit Any Mo. DOT employee can ask to see it • If the driver leaves, get descriptive information INTERSTATE – DOT number, plate number, color of tractor Missouri 70

RETAIL MODOT Incident Response • MCS informs carriers through – Partnership with associations – E-updates – XM and Sirius Satellite radio trucking channels • MCS appreciates districts’ efforts to keep motor carriers informed 70 INTERSTATE Missouri 70

RETAIL MODOT • Customer Learning Opportunities – Safety training for carriers and farmers – How to use online business application • Expanded hours – Doors were open 7: 30 a. m. to 4 p. m. with phone lines closed to new calls at 3: 30 pm. – Now, doors and phone lines are open 7 a. m. to 5 p. m. • Advisory committee INTERSTATE • Technical User Group 70 • MCS employees on national committees give Missouri carriers a voice Missouri 70

RETAIL MODOT MCS runs like a business • Generates revenue • Held to high customer standards – Real-time impact on customer needs • Dependent on partnerships – We affect, and are affected by, many divisions’ and districts’ decisions • Live or die by the ability to adapt to marketplace – Customer activity difficult to predict INTERSTATE 70 Missouri – Technological innovation – Continuous improvement 70