Retail Brand Solutions Oracle Retail Brand Solutions for
Retail Brand Solutions Oracle Retail Brand Solutions for Sourcing | Development | Compliance | Labelling | Quality | Incidents | Performance Self Serve Solution Overview Next May 2020 Version 2
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Oracle Retail Brand Compliance Our Story Our Solution Our Partners Our Difference Our Blogs Home Prevent Promote Protect Reduce risk through a collaborative platform for lifecycle and compliance management Promote and develop a transparent brand with data you can trust and share Rapidly respond to crisis and risk through access to a single version of the truth Product and supplier attribute information management enabling the distribution of fully maintained, up to date and validated data Supply chain and material transparency enabling proactive and reactive evaluations of formulations, suppliers and supply chain connections End to end product lifecycle management for the sourcing, development, compliance, surveillance and performance of your private own brand portfolio Learn More 3 Confidential – © 2020 Oracle Restricted Learn More
Oracle Retail Brand Compliance Home / Prevent Our Story Our Solution Our Partners Home Our Difference Prevent Promote Our Blogs Protect Prevent Reduce risk through a collaborative platform for lifecycle and compliance management End to end product lifecycle management for the sourcing, development, compliance, surveillance and performance of your private own brand portfolio From one platform launch and monitor new assortment projects, collaborate with a selection of suppliers on the development of a new range, manage samples, evaluate their facilities, on-board policies, formulations and practices, jointly build out a full technical specification, validate this against policy, brand standards and labelling laws, integrate with artwork design, complete quality and production standards, launch and distribute item attributes with stores and online shopping, monitor the product and supplier performance, manage versions and reassess supplier conformance, rapidly review products and supply chains and query, verify, notify and monitor incidents. From one source of the truth 4 Confidential – © 2020 Oracle Restricted
Oracle Retail Brand Compliance Home / Promote Our Story Our Solution Our Partners Home Prevent Our Difference Promote Our Blogs Protect Promote and develop a transparent brand with data you can trust and share Product and supplier attribute information management enabling the distribution of fully maintained, up to date and validated data Technical and compliance data captured and validated during the R&D process is a valuable asset that you can distribute across your enterprise to ensure consistency, accuracy and up to data information. Share product and supplier attributes with operational merchandising and supply chain logistics, planning and forecasting, stores and commerce platforms, quality check points, artwork and packing design, auditing bodies, data pools and government agencies. From one source of the truth 5 Confidential – © 2020 Oracle Restricted
Oracle Retail Brand Compliance Home / Protect Our Story Our Solution Our Partners Home Our Difference Prevent Promote Our Blogs Protect Rapidly respond to crisis and risk through access to a single version of the truth Supply chain and material transparency enabling proactive and reactive evaluations of formulations, suppliers and supply chain connections Anticipate, plan and respond within seconds to new trends, market dynamics and crisis. Rapidly evaluate your portfolio through material product and supplier transparency, alert all parties and clarify potential risks, issues and opportunities, and distribute the results for NPD insight, optimisation and recalls. From one source of the truth 6 Confidential – © 2020 Oracle Restricted
Oracle Retail Brand Compliance Our Story Experience Prod. Spec launched in 1995 to assist FMCG with NPD & Spec Management Creations launched in 2000 with ASDA as the 1 st online collaborative spec management solution DDi. T, launched with Tesco in 1998 to manage product approval and inbound spec data Over 10 years Creations is adopted by 95% of the UK grocery retailers for spec and compliance management Generation 1 7 Our Solution Confidential – © 2020 Oracle Restricted Generation 2 Benefits Our Partners Customers my. Creations is launched in 2012 as a standard global platform for grocery product development, technical and compliance management. my. Creations is launched in USA, Australia and Europe establishing leadership position within 3 years. Generation 3 Our Difference Direction Market Our Blogs Team Oracle acquires in 2015 and launches ORBC in 2016 as a fully self sufficient and integrated Cloud Service. Now used by over 30 of the worlds leading retailers and manufactures for the sourcing, development and compliance management of their entire own brand portfolio across all Generation 4 categories.
Oracle Retail Brand Compliance Our Story / Experience Our Story Experience Our Solution Benefits Our Partners Customers Our Difference Direction Market Our Blogs Team Our experience Trust your brand with us Over 27 years of service to the industry in providing private own brand solutions by design ORBC has the largest private own brand community with over 30 of the worlds leading brand owners and over 250, 000 suppliers. Our customers include the largest and leading retail brands across North America, UK, Europe and Australia, with 7 out of 10 retailers selecting ORBC as their private own brand platform Over 30% of our customers have been using ORBC for 20 years plus, 40% for over 10 years and 97% have renewed their contracts at least once. The ORBC solution leadership founded and continue to lead our strategy, development and market adoption practices. ORBC is designed, delivered and supported by a team and network of industry specialists, Ex users, technologists and IT professionals dedicated to ORBC Over 1 million products are managed using ORBC each year 8 Confidential – © 2020 Oracle Restricted
Oracle Retail Brand Compliance Our Story / Benefits Experience Process Collaboration Acceleration Both work for sizable regional grocery retailers with strong private label portfolios, both have the same level of complexities within their assortment across all categories. With this the same complexities in supply chain connections as they co-develop with suppliers to manufacture their private label portfolios. Confidential – © 2020 Oracle Restricted Trust Customers Sustainability Our Difference Direction Productivity Market Loyalty Our Blogs Team Financials Improved speed of development increasing sales, margins and productivity = 25% improved speed to market, 12% increase in productivity Accurate and reliable data reducing recalls, cost and brand damage = 70% improved efficiency in technical data management, 90% improvement in data confidence Orla and Manuel have the same objectives and brand promises. Each see the opportunity to expand grow their private label portfolios, they see the trend in health, sustainability and ethics inspiring consumers and dominating the media. They see the need to offer greater transparency and be in a position to rapidly respond to market scares to protect their consumers and avoid legal and financial penalties. 9 Response Benefits Our Partners Prevent costs, grow revenues, protect your brand value like Orla Compare Orla & Manuel. Orla has adopted ORBC, Manuel has not. Efficiency Our Solution Rapid and transparent response to market opportunity and crisis driving brand loyalty, trust and growth = 80% improvement in speed of response, 56% increase in consumer trust Guidebook Improved working environment enabling appropriate use of skills, collaboration and confidence across all product lifecycle partners = over 70% reduction in the number of disparate solutions used
Oracle Retail Brand Compliance Our Story / Benefits Experience Process Collaboration Acceleration Efficiency Response Our Solution Benefits Trust Our Partners Customers Sustainability Our Difference Direction Productivity Market Loyalty Our Blogs Team Financials Both Orla and Manuel follow the same process for planning their new product developments and their evaluation of existing products. They both follow the same practice for scheduling and tracking critical path activity Each collaborate with their suppliers to assess conformance, capability and quality. Both follow global standards for assessing ethics, sustainability, safety and labelling claims behind each product and supply chain Both work with their suppliers to produce detailed technical specifications on each product and production site variant. This detail is then used to create labelling and populate online shopping sites and operational systems Orla and Manuel are both accountable for ensuring the continued quality and conformance of these products and their respective supply chains. Both are responsible for identifying risk, assessing impact and coordinating corrective action. Both are accountable for their brand growth, brand image and brand promises. 10 Copyright © 2020, Oracle and/or its affiliates | Confidential: Restricted
Oracle Retail Brand Compliance Our Story / Benefits Experience Process Collaboration Acceleration Efficiency Our Solution Benefits Response Trust Our Partners Customers Sustainability Our Difference Direction Productivity Market Loyalty Our Blogs Team Financials Sources of Data Orla and her suppliers have access to a single source of the truth simplifying the process, enabling the collaboration and vastly improving the accuracy and confidence in the data. This enables Orla to standardise and roll-out consistency and conformance across her supply chain. 11 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Orla Manuel Spreadsheets Word Processing Email Database Online Tools Applications Copyright © 2020, Oracle and/or its affiliates | Confidential: Restricted Manuel, uses on average 17 separate, disparate databases, tools and applications that are difficult to maintain impacting accuracy, efficiency and visibility.
Oracle Retail Brand Compliance Our Story / Benefits Our Solution Experience Process Collaboration Acceleration Efficiency Benefits Response Our Partners Customers Trust Sustainability Our Difference Direction Productivity Market Loyalty Our Blogs Team Financials Speed to Market 0 5 10 15 20 25 30 Orla's single environment for capturing, assessing and publishing data enables efficiencies to be established across the Manuel entire process. Suppliers can be briefed and assessed quickly and diligently, products can developed and validated in tandem, communications are automated, Brief Sample Review tracked and monitored to all internal and external parties and labeling is created from a central trusted source of data. This enables Orla to accelerate speed to market by 25% improving revenue, reducing costs and improving her competitive position. 12 Copyright © 2020, Oracle and/or its affiliates | Confidential: Restricted Manuel has no central and collaborative platform, each step is tracked via spreadsheet or project tools leading to a lack of visibility, inconsistency, duplication and over 50% more effort. Develop Specification Label
Oracle Retail Brand Compliance Our Story / Benefits Experience Process Collaboration Acceleration Efficiency Response Our Solution Benefits Trust Our Partners Customers Sustainability Our Difference Direction Productivity Market Loyalty Our Blogs Team Financials Spec Process 4, 5 4 3, 5 3 Orla and her suppliers are able to collaborate on the specification build together from one source of entry. This significantly reduces rework through a 'Right First Time' approach by verifying the data as entered. This is further supported by tools, calculations and rules that simplify and automate the communication, process, functions and validation routines improving efficiency by 76% 13 2, 5 2 1, 5 1 0, 5 0 Comunication Copyright © 2020, Oracle and/or its affiliates | Confidential: Restricted Spec Build Spec Rework Spec Validation Spec Approval Orla Manuel continues to collect data utilizing word processing and spreadsheet formats that are passed back and forth with the supplier. This would take Manuel 20 times longer to relaunch this portfolio
Oracle Retail Brand Compliance Our Story / Benefits Our Solution Experience Process Collaboration Acceleration Efficiency Benefits Response Our Partners Customers Trust Sustainability Our Difference Direction Productivity Market Loyalty Our Blogs Team Financials Speed of Response 0 5 10 15 20 25 30 35 40 45 Orla is able to access all product, supplier and supply chain data at any time. Through the solutions embedded Manuel operational reporting tools Orla can quickly assess the risk of any incident (like the horse meat scandal in 2013) Investigate Assess Portfolio within minutes. This assessment goes Comunication Corrective Action through all layers of the material tree ensuring all risks are identified regardless of how deep the ingredient or suppling site is. All suppliers involved can then quickly alerted and verified through the solutions inbuilt incident management process. The results can then be auto transferred to procurement, instore, depot and consumer care to execute the withdrawal of products at risk. 14 Copyright © 2020, Oracle and/or its affiliates | Confidential: Restricted Assess Supply Chain Manuel does not have the data in a central place leading to a lengthy examination of files and correspondence. Like several UK retailers in 2013, this led to government penalties and warnings. All of these retailers have since adopted ORBC.
Oracle Retail Brand Compliance Our Story / Benefits Our Solution Experience Process Collaboration Acceleration Efficiency Response Benefits Our Partners Customers Trust Sustainability Our Difference Direction Productivity Market Loyalty Our Blogs Team Financials Confidence Levels 120% 100% 80% During a pandemic a single collaborative 60% source of data, tools that validate, verify, 40% automate and track the current accuracy 20% of product and supply chain information 0% is vital to ensuring continuous supply, Product Data Supply Chain Label Accuracy Conformance Data agility and safety. Orla along with many of the world’s leading private own brands Orla Manuel trusts ORBC to rapidly assess risks within the supply chain and action alternative formulations and onboard new suppliers whilst diligently ensuring the label content and conformance is not compromised. 15 Copyright © 2020, Oracle and/or its affiliates | Confidential: Restricted Claims Manuel has a range of disparate sources, inconsistent levels of data and a lack of visibility in tracking the current validity of the information. Manuel is therefore reluctant to promote claims, innovate with new trends and slow to respond to queries and act on market crisis
Oracle Retail Brand Compliance Our Story / Benefits Experience Process Collaboration Acceleration Efficiency Response Our Solution Benefits Our Partners Customers Trust Sustainability Our Difference Direction Productivity Market Loyalty Our Blogs Team Financials Sustainability Improvements Biodiversity Local Sourcing Orla's company have made strong commitments to reduce their carbon Food Waste footprint and improve sustainability across their supply chain. By using Plastics ORBC Orla has been able to collaborate 0% 5% 10% 15% 20% 25% 30% 35% with suppliers on the reduction of plastics using the packaging and recycling Orla Manuel specification process. Through the reengineering of formulations using the product composition features Orla has improved product shelf life reducing end of day product wastage, and through partnership and collaboration over the platform with suppliers, farmers, laboratories and ingredient manufacturers Orla has been able to assess and standardize practices to reduce natural emissions, improve sustainability and find local suppliers and produce. 16 Copyright © 2020, Oracle and/or its affiliates | Confidential: Restricted Manuel has limited ability to conduct the same level of research, instigate change and roll out new standards. 40% 45%
Oracle Retail Brand Compliance Our Story / Benefits Our Solution Experience Process Collaboration Acceleration Efficiency Benefits Response Trust Our Partners Customers Sustainability Our Difference Direction Productivity Market Loyalty Our Blogs Team Financials Capability Orla Manuel Ability to deliver 6 5 4 3 2 1 0 All of the previous solution efficiencies, accuracy and analytics empowers Orla in Transformation delivering on her companies brand promises. Orla is able to increase investment in the continued improvement Ability to expand on internal practices, productivity and quality. The ability to balance innovation and diligence enables new concepts, ranges and innovative selections to be developed with confidence. Orla is now able to prevent incidents, promote claims and respond to market dynamics competitively. 17 Copyright © 2020, Oracle and/or its affiliates | Confidential: Restricted Satisfaction in delivery Mitigate risk Manuel would need to double the size of his team to compete with Orla today. However, as Orla continues to develop and expand, Manuel's systems and practices will fail to service the ever growing demand for greater data, transparency and value.
Oracle Retail Brand Compliance Our Story / Benefits Our Solution Experience Process Collaboration Acceleration Efficiency Benefits Response Trust Our Partners Customers Sustainability Our Difference Direction Productivity Market Loyalty Our Blogs Team Financials Consumer Behaviour With 42% of consumers asking for transparency as part of their buying decisions, 93% demanding greater labeling control and 88% saying brand loyalty is based on trust, Orla's ability to rapidly and reliably react to market changes, consumer trends and crisis has led to growth in footfall, sales and loyalty. 18 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% New to brand Copyright © 2020, Oracle and/or its affiliates | Confidential: Restricted Brand Loyalty Orla Trust Manuel Brand promise Although Manuel's private label continues to grow, the lack of innovation in assortment is not attracting new consumers, brand loyalty is low driven by a lack of trust and Manuel's confidence to promote and respond to claims.
Oracle Retail Brand Compliance Our Story / Benefits Our Solution Experience Process Collaboration Acceleration Efficiency Benefits Response Our Partners Customers Trust Sustainability Our Difference Direction Productivity Market Loyalty Our Blogs Team Financials Annual Financials Orla Revenue 12% Margin Manuel Penalties 10% 5% Within only 6 months of utilizing a 0% solution Orla was able to see immediate efficiencies in speed to market, data -4% management, supplier administration and internal approval processes. Orla is able to use these efficiencies to launch product earlier and increase the volume -25% of new product released within a year leading to increased revenues. Earlier insight into product success, risks and the ability to rapidly respond prevents and reduces wasted material, penalties and rework activity improving margins. Portfolio growth, accuracy, promotion of claims and the ability to stay aligned with consumer and industry demands increases the overall brand image and equity value. 19 Copyright © 2020, Oracle and/or its affiliates | Confidential: Restricted Brand Value 3% -1% Manuel saw increased costs as demand forced additional overheads to stay competitive. Penalties increased as the systems and practices strain under pressure to find the right balance between growth and safety. Increased negative exposure and slow adoption of consumer trends leads to a reduction in brand loyalty and brand value.
Oracle Retail Brand Compliance Our Story / Customers Our inspiration Search 20 Comments Confidential – © 2020 Oracle Restricted Our Story Experience Our Solution Benefits Our Partners Customers Our Difference Direction Market Our Blogs Team
Oracle Retail Brand Compliance Our Story / Customers / Comments Experience Our Solution Benefits Our Partners Customers Our Difference Direction Market Our Blogs Team We service, collaborate and are inspired by the very best in private own brands “The quality of product data is now as important as the quality of the product!” Tesco “We needed our highly skilled technologists to be technologists and not administrators. ” Wegmans “Our brand, image, integrity and consumer trust depends on our ability to be transparent, responsive, due diligent and compliant. ” Waitrose “Before Oracle Brand Compliance we risked media, consumer and government scrutiny until we got answers, today we can respond within minutes. ” Sainsbury's “After several false starts we needed to trust our brand with a vendor that had passion, credibility and proven experience. ” Wholefoods “Compliance is seen as a necessary evil that slows down product development and is only respected when we fix the crisis, imagine if we could prevent them!” Metro “We needed a solution that would enable us to grow, scale and out pace the national brands. ” Giant Eagle 21 Confidential – © 2020 Oracle Restricted “With Oracle Brand Compliance we have been able to rapidly redevelop, rebrand re-evaluate over 600 products within weeks to support our new health range. ” Target “Brand Compliance supported us and our 600 suppliers in the rebranding of over 4, 000 SKU’s. ” Sobeys “We chose Oracle because they were consistent in their approach, expertise and understanding of our needs. ” Coles
Oracle Retail Brand Compliance Our Story / Direction Our Story Experience Our Solution Benefits Our Partners Customers Our Difference Direction The ORBC User Group and Direction Our solution is designed by users The ORBC customer user group meets officially 3 times a year and has an average 88% attendance of the worlds leading retail brands collaborating together on best practices, solution improvements and market initiatives. These include: • • Continued productivity improvements to ensure efficiency and continued adoption Enhanced features within each module to ensure the solution continues to lead and meet market requirements New features and modules to enable the management of new initiatives, extended capabilities and competitive trends Regulative and labelling standard updates to ensure customers are ahead of these changes New and enriched Application Programming Interfaces (API’s) to drive single entry across the lifecycle Advanced communication features to enable collaboration, alerts and KPI dashboards Our Partnerships and alliances with 3 rd party applications to offer a complete end to end solution Research and investment into new markets, verticals and categories 22 Confidential – © 2020 Oracle Restricted Market Our Blogs Team
Oracle Retail Brand Compliance Our Story / Market Our Story Experience Our Solution Benefits Our Partners Customers Our Difference Direction Our Blogs Market Research and Thought Leadership Developing a transparent brand Oracle Retail frequently runs market surveys to identify new trends, pain points, initiatives and challenges faced by the industry. Our most recent market research identified: • • • 65% of consumers feel transparency is key to their choice of brands Only 25% of retailers are confident in their product and supply chain data Mislabelling and human error still accounts for 47% of recalls 90% of consumers are choosing private own brand products due to quality and value Product development teams on average use 17 disparate systems Sustainability, fair trade and eco friendly claims are important to over 80% of consumers Click below for our regional industry reports: 23 Confidential – © 2020 Oracle Restricted Team
Oracle Retail Brand Solutions Compliance Our Story / Team Our Story Experience Our Solution Benefits Our Partners Customers Our Difference Direction Market Our Blogs Team Our ORBC Management Team Passion founded from the beginning ORBC is led and supported by a team of specialists in private own brand product lifecycle management. Our practice within Oracle Retail is dedicated to the strategy and direction of the ORBC design, development, deployment, implementation, engagements, supporting services and partnerships. Our management team is led by Paul Woodward who co-founded the solution in 1993 with Simon Tucker who leads the ORBC software development group. Paul has led the business strategy and development across all functions establishing market leadership worldwide. Jonathan Pickles and Julie Farrell lead the ORBC research, design, enablement and user group programmes and have over 25 years of combined experience with ORBC. Sam Kirk, Doug Macdonald and Simon Dakin lead the ORBC market and business development initiatives worldwide consulting with brand owners on the business justification, scope and process. Bio’s 24 Confidential – © 2020 Oracle Restricted
Oracle Retail Brand Solutions Compliance Our Story / Team / Bio’s Our Story Experience Our Solution Benefits Our Partners Customers Our Difference Direction Market Our Blogs Team Paul Woodward, Senior Director Before co-founding the product in 1993 Paul studied as an actor with a part time job in brand marketing. Here the opportunity to work with Tesco on their private label range is where the story began. Since, Paul has led the business development and strategy for product design, sales and marketing, implementation, support services and partnerships. E. paul. w. woodward@oracle. com LI. www. linkedin. com/in/paulwoodwardorbc Jonathan Pickles, Solution Director Jonathan joined Paul’s team in 2014 following a successful career of project delivery into the food and beverage market and led the implementations at Woolworth’s, Coles and Wegmans. Today, Jonathan oversees all product development, deployment and user operations to ensure collaboration, delivery and communication with all parties involved. E. jonathan. pickles@oracle. com | LI. www. linkedin. com/in/jonathanpickles Julie Farrell, Principle Consultant Educated and practiced as a Food Technologist in the industry before joining in 2001 as a product consultant. Julie led and supported a range of high profile projects across the UK and North America before being promoted to lead the product design for Generation 3 and 4 that is today the most widely adopted solution of its type. Julie now leads research and design for ORBC and provides help, guidance and advice to the community on best practice, new features and productivity efficiencies. E. julie. farrell@oracle. com | LI. www. linkedin. com/in/julie-farrell-1517411 b 25 Confidential – © 2020 Oracle Restricted
Oracle Retail Brand Solutions Compliance Our Story / Team / Bio’s Our Story Experience Our Solution Benefits Our Partners Customers Our Difference Direction Market Samantha Kirk, Business Development Coordinator Sam joined the business at the beginning and has worked alongside Paul in the development of the business. Sam now centrally leads the communication and coordination of all customer relations and market research activities. E. samantha. kirk@oracle. com | LI. www. linkedin. com/in/samantha-kirk-b 1799264 Doug Macdonald, Business Development NA Doug leads our business development initiatives in North America and has over 30 years of experience in consulting, implementing and supporting brand owners with the adoption of product lifecycle solutions. E. douglas. macdonald@oracle. com | LI. www. linkedin. com/in/doug-macdonald-831 b 533 Simon Dakin, Business Development EMEA&R Simon leads our business development in Europe, Middle East, Africa and Russia. Simon worked for Metro Cash & Carry and was involved in the selection of ORBC and led the deployment, internal and supplier training and communications across all countries. E. simon. dakin@oracle. com | LI. www. linkedin. com/in/simon-dakin-1856911 26 Confidential – © 2020 Oracle Restricted Our Blogs Team
Oracle Retail Brand Compliance Our Story Our Solution Our Partners Journeys Modules Models Our Difference Integrated End to end lifecycle and compliance management platform Oracle Retail Brand Compliance is a platform for diligently developing, managing and mastering private own brand products and supplier data, feeding labelling, operations, stores and commerce. As a collaborative platform this enables retailers to network with suppliers, partners, and data pools to source, develop, validate and deliver new ranges, transparency and quality. Providing the origin and single source of the truth. Category, Range and Product critical path management to market Supplier and supply chain sourcing and assessment Supplier onboarding and policy adoption Product development, formulation and technical analysis Claim validation against Brand, legal and labeling standards Product and supplier quality and KPI surveillance Incident, delist, recall and end of life management Supply chain, product and material transparency and analytics Data sharing API’s with Sourcing, Marketing, Alerts, Merchandising, Stores, Commerce, ERP, Artwork Graphics, Data Pools, Blockchain 27 Confidential – © 2020 Oracle Restricted Our Blogs Cloud
Oracle Retail Brand Compliance Our Story Our Solution / Modules Our Partners Journeys Our Difference Models Integrated Our Blogs Cloud Integrated set of modules across a single collaborative platform Oracle Retail Brand Compliance contains a suite of specialised modules and API’s designed to enable brand owners to manage their entire lifecycle of their private own brand portfolio. Admin Dashboard Library Process Supplier Product Reports Fully self manageable configuration enabling tailoring to your own standards, processes and preferences User defined dashboard home page enabling personalised and relevant KPI’s, process, form, view and news navigation Attach, manage and monitor the adoption of policies, training materials, standards and change notifications Plan, build, publish and monitor critical paths for new products, reengineering and labelling changes Select, on-board and continually assess your primary supplier, all production facilities and supply chain connections Design, develop and validate the full technical specification, labelling brief and quality surveillance of your products Schedule and / or run queries, management reports and KPI analytics across all modules Learn More 28 Learn More Confidential – © 2020 Oracle Restricted Learn More
Oracle Retail Brand Compliance Our Story Our Solution / Modules / Admin Our Solution Modules Admin Dashboard Library Our Partners Journeys Models Process The ORBC Admin module enables the brand owner to self manage the set-up and configuration of the solution avoiding unnecessary IT vendor charges and enables rapid deployment of changes. Key features: § Creation and management of: § System workflows for critical paths, product development, corrective actions and approval cycles § System glossaries for all areas of the solution where standard selection is required (approximately 70%) § Templates for custom forms, fields, critical paths, questionnaires and activities § System management of: § Mandated fields, rules and critical control points § Module and feature set-up, activation and parameters § User roles, responsibilities and mandated contact requirements § Language and international regulatory and labelling compliance rules 29 Confidential – © 2020 Oracle Restricted Our Difference Supplier Integrated Product Our Blogs Cloud Reports
Oracle Retail Brand Compliance Our Story Our Solution / Modules / Dashboard Our Solution Modules Admin Dashboard Our Partners Journeys Library Process Our Difference Models Supplier Integrated Product Our Blogs Cloud Reports The ORBC Dashboard provides each user with a tailored set of tiles to easily stay informed, navigate and prioritise improving user productivity and efficiency. Key features: § § § § Simple and direct module and feature navigation panel User preference for ORBC Home set-up Favourite and recent file navigation tiles for 1 click accessibility Assigned task tile for 1 click access to scheduled and workflow activities User defined KPI tiles Create and manage News items for internal and / or external communications and awareness Urgent action panel auto generated from key activities and deadlines across all modules URL links to external or 3 rd party solutions for quick and direct navigation 30 Confidential – © 2020 Oracle Restricted
Oracle Retail Brand Compliance Our Story Our Solution / Modules / Library Our Solution Modules Admin Dashboard Library Our Partners Journeys Process Our Difference Models Supplier The ORBC Library module enables the central publication, monitoring and control of vital documents shared internally and/or externally to ensure compliance, quality and safety. Key features: § Folder management for internal and external documents, e. g: § Policies § Training Material § Brand Standards § Terms and Conditions § FAQ’s § New Supplier on boarding to-do's Upload document and version management Scheduled publication of document Read and acceptance user management and reporting § § § 31 Confidential – © 2020 Oracle Restricted Integrated Product Our Blogs Cloud Reports
Oracle Retail Brand Compliance Our Story Our Solution / Modules / Process Our Solution Modules Admin Dashboard Library Our Partners Journeys Process Our Difference Models Supplier The ORBC Process Management module enables stage gate critical path management of each product lifecycle process ensuring full collaboration, due diligence and transparency to all tasks, assignments, progress and status. Key features: § § Design and manage activity templates for customised tasks, resources and timescales Design and manage activity types for driving notification, feature links or tailored forms Design and manage custom templates for briefs, questioners and activities Design and manage critical path templates for each potential process § § § Create, manage and schedule critical paths by range, assortment and item Allocate and plan resources by role, teams, suppliers and 3 rd parties Monitor and report on progress and status through custom views, reports and KPI’s Respond to issues through KPI notifications and change management Create and schedule auto daily, weekly or monthly update reports § § Users navigate through the ORBC Home tailored assignments feature to allocated activities Completion of system features within ORBC auto update activities 32 Confidential – © 2020 Oracle Restricted Integrated Product Our Blogs Cloud Reports
Oracle Retail Brand Compliance Our Story Our Solution / Modules / Supplier Our Solution Modules Admin Dashboard Library Our Partners Journeys Process Our Difference Models Integrated Supplier The ORBC Supplier Management module enables the collaboration across on-boarding, assessment and management of the parent site and production facilities. Key features: § § § § § Search Management of suppliers and sites by pre defined or user defined advanced views Company Profile Management of address, coding and standards Contact Management enabling key mandatory contacts at parent and facility level Ethical and facility Audit & Visit Management incorporating 3 rd party, user defined check listed audits and corrective actions Vendor performance through Score Card Management enabling user defined questionnaires and scoring rules Registration Management of accreditations, standards and certificates Facility connections through Linked Site Management to register shared production facilities. Navigation Management links to Projects, Products and Specifications by status Supplier Approval, Version and Change History Management 33 Confidential – © 2020 Oracle Restricted Product Our Blogs Cloud Reports
Oracle Retail Brand Compliance Our Story Our Solution / Modules / Product Our Solution Modules Admin Dashboard Library Our Partners Journeys Process Our Difference Models Supplier Integrated Product The ORBC Product Management module enables the brand supply chain to collaborate on the development and validation of technical and compliance specifications, labelling briefs and quality surveillance. Key features: § § Search Management of products and specifications by pre defined or user defined advanced views By design templates and processes across Food, Fresh Produce, Beverages, General Merchandise and Health & Beauty Workflow & status management controlling supplier and brand design, collaborative development, labelling briefs and final spec. Specification section management incorporating: § § § Profile inclusive of; sourcing, trading, coding, supplier, site and categorisation attributes Formulation, construction and composition across single, multi, variety and instore consumer packed goods Dietary, compound material and ingredient claims and declaration analysis Quality attribute standards and controls Shelf life and storage parameters Packaging, material assessment and labelling declarations Process, hazard and safety critical control points Marketing material and consumer instruction content Pack Copy management (Labelling brief) publishing and export Product Quality Surveillance Management, scheduling, result import and analysis Product Approval, Version and Change History Management 34 Confidential – © 2020 Oracle Restricted Our Blogs Cloud Reports
Oracle Retail Brand Compliance Our Story Our Solution / Modules / Reports Our Solution Modules Admin Dashboard Library Our Partners Journeys Our Difference Models Process Supplier Integrated Product The ORBC Report Management module offers the brand users a range of 100+ pre-defined queries and tailorable report templates designed to meet the operational daily requirements across the whole solution. Key features: § § § 35 Access to over 100 pre-defined queries and operational report templates (click here for full current list) Design management tools to create and edit report templates inclusive of BI MS Word and MS Excel plug-ins Scheduling management to run immediate, daily, weekly and monthly background reports Export management allowing report data to be published in XML, CSV and HTML API Management allowing report data to be shared with other applications Confidential – © 2020 Oracle Restricted Our Blogs Cloud Reports
Oracle Retail Brand Compliance Our Story Our Solution / Journeys / Incident Management Incident Label Instore Our Solution Our Partners Journeys Modules Models Our Difference Integrated Our Blogs Cloud Manufacture Incident Management Through partnership with industry best of breed incident alert, traceability and recall management systems, ORBC offers an integrated workflow for identifying issues, evaluating risk and executing the appropriate mitigation. Consumer Supply Chain Horizon Scan Incident Food. Logi. Q/Ftrace/OITT Notification Query Alert Trace ORB C Designed in collaboration with the ORBC user group and OITT to address the FDA and global call for a digitised food safety process SIM KPI Recall Food. Logi. Q Oracle Partner Industry 36 Copyright © 2020, Oracle and/or its affiliates | Confidential: Restricted Operations By Design Optional
Oracle Retail Brand Compliance Our Story Our Solution / Journeys / Label Management Incident Label Instore Modules Our Partners Journeys Models Our Difference Integrated Our Blogs Cloud Manufacture Label Management ORBC leverages the full capability of purpose built artwork and graphics design applications to offer the best in class capability to ensure the physical and digital label accurately and consistently conforms. Designed in collaboration with OPAL to enable retail brands to own the artwork process and assets independently of the graphic services. Our Solution Consumer Supply Chain Product Rcd Commerce Critical Path Specification Pack copy Artwork ORB C Review Design Datapool Opal BPM Attribute API RMS Oracle Partner Industry 37 Copyright © 2020, Oracle and/or its affiliates | Confidential: Restricted Operations By Design Optional
Oracle Retail Brand Compliance Our Story Our Solution / Journeys / Instore Recipes Incident Label Instore Our Partners Journeys Modules Models Our Difference Our Blogs Integrated Cloud Manufacture Instore Recipes The ORBC product composition feature enables brand owners to develop instore products from approved and validated ingredients, auto calculate declarations and claims and integrate with printed or digital label outputs. Designed in collaboration with the ORBC user group to support the adoption of Natasha’s Law Our Solution Consumer Printer Commerce Supply Chain Brand Spec Ing. Spec Composition Final Spec Store POS ORB C Counter Label Recipe Opt. Datapool Point 74 Attribute API RMS Oracle Partner Industry 38 Copyright © 2020, Oracle and/or its affiliates | Confidential: Restricted Operations By Design Optional
Oracle Retail Brand Compliance Our Story Our Solution / Journeys / Manufacturing Incident Label Instore Our Solution Our Partners Journeys Modules Models Our Difference Integrated Our Blogs Cloud Manufacture Manufacturing Many retail brands manufacture up to a 3 rd of their portfolio utilising ERP and PLM solutions. ORBC is ideally positioned as the master of ingredient and final product records to ensure full portfolio management and transparency. Utilising API’s designed to collaborate with Oracle ERP and PLM solutions in the on boarding of suppliers, ingredient specifications, product formulations and final products. Consumer Supply Chain Ing. Spec Commerce HUB Ethics Composition PLM/ERP Final Spec Store POS ORB C Label Datapool Attribute API RMS Oracle Partner Industry 39 Copyright © 2020, Oracle and/or its affiliates | Confidential: Restricted Operations By Design Optional
Oracle Retail Brand Compliance Our Story Our Solution / Models Single Brand Platform Our Solution Modules Multi Brand Platform Our Partners Journeys Our Difference Models Integrated Our Blogs Cloud Brand Network Platform Brand Manager Brand Brand Single self contained platform enabling the brand to operate, control and manage their own configuration, standards and practices. 40 Confidential – © 2020 Oracle Restricted Managed Service platform offering an independent service provider the ability to manage configuration, standard and added value services across multiple brands. This enables multiple brands to share the cost and services. Networked platform enabling a brand(s) the ability to operate localised practices and standards configured and replicated with a central master platform.
Oracle Retail Brand Compliance Our Story Our Solution / Integrated Our Solution Modules Our Partners Journeys Our Difference Models Integrated Capture, validate and share The ORBC Application Program Interface (API) layer enables brand owners to transfer data to and from external solutions. This enables brand owners to master a single version of the truth of all supplier, production facility and product attributes ensuring accuracy, reliability and up to date data. Brand owners can: • Master data between ORBC and procurement, inventory, stores, commerce, consumer care and finance Master data between ORBC and external data pools, industry and government services Master data between ORBC and emerging technologies supporting Internet of Things (Io. T’s) and Blockchain Extend ORBC processes across sourcing, contract negotiation, artwork design, quality testing and recall management Enable plug-in capabilities with advanced dashboards, chat, analytics, design and traceability Utilise pre-configured cloud API’s across other Oracle Retail Cloud Services and Oracle Industry Cloud Services • • • 41 Confidential – © 2020 Oracle Restricted Integrated Our Blogs Cloud
Oracle Retail Brand Compliance Our Solution / Cloud Our Story Our Solution Modules Our Partners Journeys Models Our Difference Integrated Our Blogs Cloud The next class of cloud infrastructure Oracle Cloud Infrastructure has reimagined cloud for the most important enterprise applications. It runs with a Generation 2 offering and provides consistent high performance and unmatched governance and security controls. The Oracle Retail Brand Compliance service is delivered as part of the Oracle Retail platform for modern retailing. This suite of integrated cloud services combines reliability, security, cost savings, seamless interoperability, and embedded machine learning and AI enabling you to shift focus from maintaining current systems to designing journeys of the future. Oracle Cloud 42 Oracle Retail Confidential – © 2020 Oracle Restricted
Oracle Retail Brand Compliance Our Partners Our Story Our Solution Our Partners Fulfilment Our Difference Advisory SI Our Blogs Application Partners Ensuring the value The ORBC partnership community enables us to work with some the world’s leading providers in specialised services and offerings that ensure and compliment the value, adoption and success of your solution. These are: • • • Fulfilment partners offering a range of services for delivering and implementing the ORBC solution. Advisory partners offering value added services for on boarding, supporting and managing the adoption of suppliers and data System Integration partners offering a range of consulting, development and deployment services for integrating ORBC within your IT enterprise. Application partners offering complimentary plug-in solutions • All partners are evaluated, approved annually enabled by the ORBC Solution Management Team to share experiences, ensure alignment and conformance and to evaluate new initiatives and best practices. 43 Confidential – © 2020 Oracle Restricted
Oracle Retail Brand Compliance Our Story Our Partners Our Solution Our Partners Fulfilment Our Difference Advisory SI Our Blogs Application Fulfilment Delivering the value The below fulfilment partners offer a range of services covering; system and business process analysis, configuration build and testing, user training and acceptance testing, roll-out and change management, supplier communication and training, supplier on boarding and support, and ongoing continuous change support and management. Partner Regions Contact Website Opal BPM UK, EU, SA, NA matt. mintman@opalbpm. com www. opalbpm. com MSAC Solutions UK, EU, RUS, APAC amckie@msacsolutions. com www. msacsolutions. com Veltio RUS kostya. prays@veltio. com www. veltio. com Fidentech LATAM luano. pol@fidentech. com www. fidentech. com Accenture EU, NA i. rados@accenture. com www. accenture. com 44 Confidential – © 2020 Oracle Restricted
Oracle Retail Brand Compliance Our Story Our Partners Our Solution Our Partners Fulfilment Our Difference Advisory SI Our Blogs Application Advisory Enabling the value The below Advisory partners offer a range of services to Oracle and our customers on regulative labelling laws and industry standards. In addition they offer a range of services for on boarding, supporting and managing supplier and product data. This can include a full data transition, validation and approval delivering a fully populated, ready to use solution. Partner Regions Contact Website Ashbury Global zoe. jordan@ashbury. global www. ashbury. global MSAC Solutions UK, NA, AUS amckie@msacsolutions. com www. msacsolutions. com Fair Trade USA aayers@fairtradeusa. org www. fairtradecertified. org 45 Confidential – © 2020 Oracle Restricted
Oracle Retail Brand Compliance Our Story Our Partners Our Solution Our Partners Fulfilment Our Difference Advisory SI SI Unlocking the value The below System Integration partners offer a range of services to develop, deliver and support the sharing of product and supplier data captured, validated and approved by ORBC across your IT enterprise ensuring a single source of truth. Partner Regions Contact Website MSAC Solutions UK, EU, RUS, APAC amckie@msacsolutions. com www. msacsolutions. com Veltio RUS kostya. prays@veltio. com www. veltio. com Fidentech LATAM luano. pol@fidentech. com www. fidentech. com Accenture EU, NA i. rados@accenture. com www. accenture. com 46 Confidential – © 2020 Oracle Restricted Our Blogs Application
Oracle Retail Brand Compliance Our Story Our Solution Our Partners Fulfilment Our Difference Advisory SI Our Blogs Application Extending the value The ORBC partnership community enables us to work with some the world’s leading providers in specialised services and offerings that compliment the value, adoption and success of our solution. These are: Partner Solution Opal BPM Plug-in Artwork Management Food. Logi. Q Plug-in Recall Management kjones@foodlogiq. com www. foodlogiq. com Food Chain ID Plug-in Incident Risk Analysis rstakland@foodchainid. com www. foodchainid. com 47 Confidential – © 2020 Oracle Restricted Contact matt. mintman@opalbpm. com Traceability & Recall Management Website www. opalbpm. com Traceability Management
Oracle Retail Brand Compliance Our Story Our Difference / Vs Like 4 Like Our Solution Vs Like 4 Like Our Partners Vs PLM Our Difference Vs In-house Vs E-Tech Our Blogs Vs Sub Fund ORBC vs potential “like for like” offerings You can trust your brand promise with us There are very few truly equivalent solutions in the market. Even though these are equal on paper they lack 1 or more the fundamentals needed to trust the development and protection of your brand with. • Market, domain and user experience. It is vital that the offering understands and continually invests in the value of this expertise. For over 25 years the R&D and deployment of ORBC has been managed and delivered by industry experts, practitioners and pioneers. User journeys by design. It is vital that the offering demonstrates understanding of the many user journeys across the lifecycle of a product. ORBC is designed from the ground up based upon a micro level understanding of how users will journey through each process. Best in class, practice and agility. It is vital that the offering continues to be best in breed and ensure compliance, thought leadership and innovation in balancing agility, efficiency and detail. ORBC is designed by users from the largest community of leading retailers worldwide on the same platform. This enables collaborative R&D to drive innovation in user journeys, new industry initiatives and best practices across the market. Consistency, reliability and security. With over 250, 000 suppliers and more than 30 of the largest retail brands worldwide it is vital that ORBC offers every user consistency in functionality and performance, the reliability to access the solution from anywhere at anytime and the highest level of data security and integrity. This can not be offered by any other vendor! • • • 48 Confidential – © 2020 Oracle Restricted
Oracle Retail Brand Compliance Our Difference / Vs PLM ORBC vs PLM Our Story Our Solution Vs Like 4 Like Our Partners Vs PLM Our Difference Vs In-house Vs E-Tech Our Blogs Vs Sub Fund Journey Due Diligence, agility and speed, not a tick sheet. PLM’s that are designed to optimise speed to market lack the ground up, granular understanding and function to manage true compliance, due diligence, product development and supply chain assessment needed to meet the ORBC claims. ORBC was specifically designed to manage these micro level activities with features to support the right first time approach to planning, developing, assessing and monitoring private own brand suppliers and products. These include tools formulation, data capture, glossaries, validation and analytics to drive single entry, defined standards and due diligence. These features combined with user defined workflows enable improvements in efficiency, accuracy and availability. 90% of product lifecycle solutions are designed to be configured and tailored by the vendor to the brand owners processes and practices. This leads to lengthy and costly implementations that restrict the brand owner from adopting, changing and reconfiguring thereafter without purchasing further effort from the IT vendor. ORBC is offered as an out of the box, fully self-sufficient, user defined and configurable Software as a Service Our Solution. Typical implementations are completed within 15 weeks and can be done internally or through an experienced and specialised partner. Additional cloud services can be incorporated through API’s for leveraging BI, data sharing and external complimentary applications. 49 Confidential – © 2020 Oracle Restricted
Oracle Retail Brand Compliance Our Story Our Difference / Vs In-house Our Solution Vs Like 4 Like Our Partners Vs PLM Our Difference Vs In-house Vs E-Tech Our Blogs Vs Sub Fund ORBC vs In-house bespoke developments Move from good enough to best to next practice Most start-up, niche and internal development providers struggle with the scale and magnitude of portfolio growth, supply chain complexities, ever changing regulations and consumer demands for data. For in-house development projects, industry domain expertise falls upon the technical and compliance teams. This leads to distraction from their daily duties, reinvention of now commonly used beast practices and requires ongoing research, scoping and spend justification for change that is underestimated. The ORBC platform has an average of over 10, 000 concurrent users, developing over 1 million products a year across multiple countries, laws and languages. The ORBC team align research, design and deployment with regulatory changes, market initiatives' and user continued improvements. Through the world’s largest user group of leading retailers on the same platform we deliver 4 software updates per year. Served through the Oracle Cloud infrastructure optimising the worlds leading cloud services in performance, security and scale. 50 Confidential – © 2020 Oracle Restricted
Oracle Retail Brand Compliance Our Difference / Vs E-Tech Our Story Our Solution Vs Like 4 Like Our Partners Vs PLM Our Difference Vs In-house Vs E-Tech Our Blogs Vs Sub Fund ORBC vs Emerging technologies Be ready and enable Market initiatives to drive traceability and recall management through networks, emerging technology and Io. T are in their infancy with very limited success to date. Although promising, all of these solutions will rely on brand owners having the basics in place to support supplier profiles, trading relationships, product specs and vendor assessment. Without this data these solutions have non of the basic components to track and trace against. The ORBC platform enables the brand owner to capture, assess and monitor these fundamental components as part of the product lifecycle process. This can then be shared with these emerging technologies to offer the market a true end to end offering. The ORBC platform today has partnerships with various Blockchain, Io. T, recall and ethical data pools to support these initiatives. Blog 51 Journey Confidential – © 2020 Oracle Restricted
Oracle Retail Brand Compliance Our Story Our Difference / Vs Sub Fund Our Solution Vs Like 4 Like Our Partners Vs PLM Our Difference Vs In-house Vs E-Tech Our Blogs Vs Sub Fund ORBC vs Supplier subscription funding models Take control and remove hidden costs Solutions that are crowd funded by the supplier community cost the industry over US$60 m a year, are seen as ethically inappropriate, unfair on both small and large businesses and reflect badly upon the brand owners who have no control over the fees. Typically customers that switched to ORBC experienced a 60 -70% saving in solution costs across their community, improved relationships and could plan and predict costs as their portfolios grew. 52 Confidential – © 2020 Oracle Restricted
Oracle Retail Brand Compliance Our Blogs ORBC Blog Index Stay aware, current and supported The Oracle Retail Blogs are created to share industry trends, best practices, customer stories and our thoughts on market dynamics, initiatives and challenges. ORBC 53 Oracle Retail Confidential – © 2020 Oracle Restricted Our Story Our Solution Our Partners Our Difference Our Blogs
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