Resilience in Health Care Bouncing back L Allison

Resilience in Health Care Bouncing back! L Allison

Consider. . • What is happening in the NHS that may cause you stress today? • What is happening in your own workplace that may cause you stress? • What is it like to work there? 16/01/2022 • Workplace culture • Caring culture? • Looking after staff? Caring Cultures fons staff-experience/healthwork-and-wellbeing/howare-you-feeling-nhs-toolkit resilience ways-to-bounce -back L Allison 2

Stress…What keeps you awake? • Signs and symptoms of stress: – Tiredness – Depression – Anxiety – Reduced effectiveness – Alcohol, diet, weight, smoking – So… What is going on? 16/01/2022 L Allison 3

Emotional Labour of Nursing • Smith (1979, updated 2012). Linked research with Hochschild (1983) “The Managed Heart” • • • Supressing feelings Sustain outward countenance/disguise stress Empathy and attentiveness, reassurance Results in Patients feeling cared for and safe The little things matter So… the need to learn to be resilient! 16/01/2022 L Allison 4

Resilience is the ability to “bounce back” Taking control This is not an option in your role You need to stay confident and strong in mind, body and spirit • So… what can we do to care for ourselves? • • 16/01/2022 L Allison 5

5 top tips (ref) Connect Learn Take notice 16/01/2022 Give Be active L Allison 6

And Finally…Be yourself • Bounce as much as you like! 16/01/2022 L Allison 7

Keep Dancing! • Bring-Me-Sunshine-video-to-patient-withwinter-blues • Thank you and best wishes to you all! 16/01/2022 L Allison 8

References • Hochschild, A. R. (1983) The Managed Heart: Commercialisation of Human Feeling. Berkeley: University of California Press • New Economics Foundation (2008) Five ways to Wellbeing. http: //www. neweconomics. org/publications/entry/five-ways-to-wellbeing-postcards (Cited in Craig, M. (2015) Providing Support to Teams in Difficulty. Nursing Times: Vol 111: No 16, p 21 -23) • Smith, P. (1992) The Emotional Labour of Nursing: How Nurses Care. Basingstoke: Palgrave Macmillan. • Smith, P. (2012) The Emotional Labour of Nursing Revisited. Can Nurses Still Care? 2 nd Edn. Basingstoke: Palgrave Macmillan. 16/01/2022 L Allison 9