Resident Questions and Town Update 1 Typical Resident

Resident Questions and Town Update 1

Typical Resident Questions Over Last 6 Months • COVID Response • Re-Opening • Events and Revolving Guidelines • Social Unrest • Public Safety • Roadwork and Construction • EPCOR Water Rates • Neighborhood Concerns • New Construction in Established Neighborhoods • ‘Businesses’ in Residential Districts • Assisted Living Applications • Group Homes • Short-Term Rentals 2

Roles of Town Residents Council Staff • Residents • Support and Elect based on Community “Values” of the majority • Volunteer on Various Boards and Commissions • Volunteer on Committees and Foundations • Assist with Calling In Complaints, Learning, and Sharing Information • Monitor Activities • Support Neighbors • Advocate for the General Benefit of Our Town (Short-term Rentals, Photo Enforcement, etc. ) • Town Council • Set Policy Direction (within federal and State laws) • Articulate Their Values and Expectations • Amend Codes and Policies to Reflect New Information or Changing Circumstances • Staff • Implement Council Policy • Provide Day-to-Day Service to Residents, Businesses and Visitors • • • Public Safety Public Construction Permitting Regulatory Inspections Code Compliance Management of individual departments and organization 3

COVID Response: New Policies and Procedures • Closure Plan to Protect the Health and Safety of Employees and Public • • • Response to employees that tested positive in the early stages of pandemic Backup plans to isolate First Responders from their families Closed our beloved Post Office to protect staff and public Worked with Building Department and developers to accept electronic applications Schedule appointments for one-on-one meetings [https: //www. paradisevalleyaz. gov/Covid-19] • Reopening Plan • Tied to Governor’s Executive Orders • Maricopa County Department of Health • Physical Restructuring: Replaced fixtures with touchless (hand sanitizer stations, faucets, toilets, soap dispensers, COVID signage, sneeze guards and foot pulls on doors) in all our buildings • Buildings fogged with COVID specific sanitation equipment after positive tests • Free testing June 4 for all employees, officials and their families • Continuity Plan for future ‘waves’ or other disasters • Website is Portal to All Virtual Services 4

COVID Response: Website and Virtual Services 5

COVID Response to Events and Revolving Guidelines • Initially, participated in daily briefings at the Federal, State and County levels • Proactively asked about interpretations of the Executive Order • Individual assistance with interpretation of executive orders, social distancing guidelines, construction and utility issues • No public gatherings over 50 individuals without Town/County approval • Resorts are for invited guests. Not considered public, but we encourage everyone to contact Maricopa County Department of Health for advice/review of private events as well. • Have been working with individuals/groups on when and how to respond to Town events • Car Show • Shredding • 60 th Anniversary, etc. • Developed New Ways to Communicate • • • Mayor’s Zoom updates with stakeholder groups (Resorts, Houses of Worship, and Schools) Mayor’s COVID video Mayor’s Press Releases on wearing masks (June 18, 2020 and June 20, 2020) and Weekend Mask Update Weekly Update expanded to volunteers, stakeholders, and residents (via opt-in) Expanded social media presence 6

Social Unrest What are Protests and Riots? • • • Protests are First Amendment protected; riots are not • Riots are targeted activity toward retail centers where riot activity brings personal gain to the rioter, or toward government buildings where incidents have taken place PVPD has an authorized sworn staffing level of 34 officers PVPD works with the Arizona Fusion Center to scan intelligence so we can plan for specific events in advance PVPD has partnerships and relationships with many of the larger local, county and state agencies The Council has recently signed a Mutual Aid Compact that will give PVPD access to resources including personnel and equipment at a statewide, county, or local level What Should Residents Do? Lock and double-check doors Place surveillance cameras Know your neighbors’ contact information If a specific neighborhood or the Town needs to do something because of imminent danger, you will be contacted through Alert PV; sign up for alerts: https: //www. smart 911. com/smart 911/registration. Landing. action? cdn. External. Path= • Call PVPD non-emergency number (480) 948 -7410 • • 7

Road Construction Lincoln Median Project Perimeter Roads Around Five Star Substantial Completion July 2021 8

Neighborhood Concerns • • New Residential Construction in Established Neighborhoods Assisted Living Applications Group Homes Short-Term Rentals (“STRs”) 9

Neighborhood Concerns New Construction in Established Neighborhoods ISSUE: Developers interpret codes; Staff interpret codes. Town Code Section 5 -10 -5(B)(2)(a) states: "The building pad shall not exceed two (2) feet in height except where required to protect the building against flooding, in which case the pad shall be one (1) foot above the water surface elevation of the 100 -year event. " Staff has interpreted the height of the building pad to be taken from the "natural grade" of the lot. The Town Council can only look at changing the Code to clarify the language or change the policy. Town Council has sent this question to the Planning Commission for its recommendation. What Can Neighbors Do? • Virtually attend Planning Commission meetings for Pad Height Discussion and Recommendations to Council • Sign up for Alert PV for meeting notices • Call Town Offices at (480) 348 -3636 10

Residential ‘Businesses’ Overview 11

Residential ‘Businesses’ Overview (continued) 12

Assisted Living Home Process ASSISTED LIVING HOME PROCESS As required by the Fair Housing Act and the Americans with Disabilities Act, an Assisted Living Home for disabled residents (including seniors) is allowed in a single-family residential zoning districts subject to the following: 1) Home shall be licensed by the State of Arizona Department of Health Services and must maintain a valid license for as long as the assisted living home is in operation 2) Maximum capacity of ten (10) disabled residents, not including staff 3) Shall not be located within 1, 320 feet of another care home as measured from lot line to lot line 4) Home and premises shall be maintained in a clean, well -kept condition that is consistent in materials and design style with homes in the surrounding neighborhood 5) Parking for the maximum number of staff on-site at any one time must be provided on site 6) Fire sprinklers are required under the Unified Building Code for this use 7) A Town of Paradise Valley business license is required In conjunction with the State Department of Health Services application process, the Owner/Applicant must comply with the Town’s process. 1) Submit a request for an Assisted Living Home along with the required building plans and fees to the Community Development Department for an Administrative Review 2) The review is a locational plan check only and plans are reviewed in scope but not in detail for building code and land use compliance 3) Building permits issued by the Town of Paradise Valley may still be required and must also meet all the State and Local Fire Codes for this use 4) Concurrently, the State Department of Health Services issues a review and license 5) The owner/applicant must obtain a business license from the Town of Paradise Valley 13

Group Home Process GROUP HOME The Fair Housing Act and the Americans with Disabilities Act require the Town of Paradise Valley to grant a reasonable accommodation to its zoning and land use regulations, policies, and practices when needed to provide an individual with a disability an equal opportunity to use and enjoy a dwelling. This accommodation to the applicant must be granted as long as it does not cause an undue financial or administrative burden to the Town or does not result in a fundamental alteration in the nature of the Town’s zoning program, as those terms are defined in fair housing laws and interpretive case law. GROUP HOME DEFINITION 6 -10 individuals are considered a group home that may only be permitted in the Town of Paradise Valley if an independent judge determines they fall under the Fair Housing Act protections. PROCESS TO OPERATE A GROUP HOME 1) The Applicant submits a request for a reasonable accommodation that states the reason for the request, the operational plan for such a facility and the proposed assistance, if any, for those in the home. 2) Because staff has no discretion on this application and because the request must be reviewed without staff or official input or influence, the applicant is required to notice the neighborhood within 1, 000 feet of their proposed site. 3) The Town notifies the Accommodation Hearing Officer of the request. The Hearing Officer may seek comments from Town staff or adjacent landowners, depending on the type of accommodation requested. 4) Once the Hearing Officer receives the material submitted, the Accommodation Hearing Officer has 30 days to issue a written decision either denying the request (with the reason for the denial stated), granting the request as submitted, conditionally granting the request, or offering an alternative accommodation. 5) If additional information is requested by the Accommodation Hearing Officer, the hearing and/or time period to review the 14 matter may extended beyond the typical 30 -day review period

Short-Term Rentals Residential Rental Licensing and Registration Process In 2017, the Arizona State Legislature enacted SB 1350 A. R. S. § 9 -500. 39 which prohibits all cities, including Paradise Valley, from regulating short-term (less than 30 days) rentals. Enforcement Whether the property is rented short-term or long-term, the entire property must be rented as a whole. Accessory buildings may not be leased, subleased, or rented separate and apart from the main building and no main building may be leased, subleased, or rented separate and apart from an accessory building. • • • Before renting a property within the Town of Paradise Valley, the owner is required to provide the name and contact information of a person designated as an emergency contact, as well as contact information for the owner or owner’s designee who is responsible for responding to complaints in a timely manner. The Mayor and Council’s top legislative priority is to work with legislators throughout the State to grant local authority to cities, towns, and counties to allow but regulate Short-Term Rentals as is permitted in every other state. Responsible Party Registration Other than responsible party registration, no ability of staff to regulate or license short-term rentals per State Law. But, Paradise Valley has done what little is allowed. Adopted and Increased Penalties on three ordinances, that have to apply to all residences equally. Unruly Gathering Ordinance; Noise Ordinance; Parking Ordinance Long-Term…Legislation 15

Any Disturbance in Neighborhoods What Can Neighbors Do? If you experience neighborhood noise or parking issues should call: 1. Code Enforcement during normal office hours: 480 -348 -3551 or online at https: //www. paradisevalleyaz. gov/184/Reporting-Code-Violations 2. The PVPD non-emergency police number at: 480 948 -7410 at any time 3. Short-Term Rental Platforms Airbnb Neighborhood Complaints: 855 -635 -7754 https: //www. airbnb. com/neighbors VRBO Complaints: https: //www. vrbo. com/en-sg/help/articles/How-do-I-file-a-property-complaint 16

Questions? 17