Residence Planning with Proposed Budget 20202021 Fiscal year

Residence Planning with Proposed Budget 2020/2021 Fiscal year

Purpose • Consult with student stakeholders for awareness and learning on: 1. 2. 3. 4. 5. Updated Housing Strategic Plan Local state of student housing Our focus and current projects Data-driven evidence for Campus Housing Financial Planning

1. Updated Housing Strategic Plan z

$39 M nd 2 yearly operating budget for Campus Housing largest Canadian campus Housing operation 2. 1 M square footage of space (20% of campus) 5, 787 total beds in Campus Housing 350 staff (~100 full time and ~250 student roles) 450 beds for graduate students 75% of Waterloo first year students live in residence

Organization Glen Weppler Director of Housing Alex Piticco Assistant Director, Student Development and Residence Life Jennifer Ferguson Assistant Director, Occupancy and Marketing Services Mike Iley Assistant Director, Residence Facilities Christy Elliot Manager, Housing Finance Accounting & Data Specialist Sherry Kihut Manager, Business Technology & Systems Functional User Analyst + Business Process Analyst Lyndia Stacey Project Manager, Strategic Initiatives & Assessment

UWaterloo Mission advance learning and knowledge through teaching, research, and scholarship, nationally and internationally, in an environment of free expression and inquiry University of Waterloo Strategic Planning UWaterloo Vision Connecting imagination with impact for a better world UWaterloo Values We are curious. We are courageous. We are engaged. We all belong. UWaterloo Impact Themes Developing talent for a complex future. Advancing research for a global impact. Strengthening sustainable and diverse communities.

University of Waterloo Strategic Plan Developing talent for a complex future Advance learning and knowledge Strengthening sustainable and diverse communities Housing Mission We want our students to learn where they live. Housing Vision Students living in residence will academically outperform their off-campus peers. Housing Values Put students first. Make our team stronger. Embrace growth. See the bigger picture. 2020 Housing Priorities Determine types of Campus Housing experiences we offer Strengthen digital and physical infrastructure Analyze current state for continuous improvement purposes Housing Strategic Planning

2. The local state of student housing z

Times are changing. . . image

Stability & Change Our Foundation The Changing Landscape • Own the FY market • Competition • Proximity • Need to market residence experience • Part of the university • Aging buildings • Decades of experience • Mental health • Campus partners • Social media • Investment in new residence recently • Globalization • Evidence • Accountability / Expectations • Team of educators • Family involvement

Feature ~ $ per term 12 -mo lease required Discount OCH UW Residence Premium OCH $2, 350 $2, 950 $3, 550 Most Housekeeping Utilities included Most X Some Close to class X Internet included X IT support service X Public common space X Floor common areas X Organized events X Meals available X Gym, study room, etc. X X 24 -hour security X X Tutoring available X 300+ Job opportunities X Rooftop patio Counselling X Some X Comparing On - and Off. Campus

Supply/Demand study (2017) 1, 060 Potential surplus of housing beds Source: https: //www. waterloo. ca/en/government/resources/Documents/Cityadministration/Student-housing-report-2017. pdf Students in Waterloo have more choice in where to live than anywhere else in Canada.

3. Our focus and current projects z

Current Major Projects • Market & Demand Analysis • Branding Review • Student Development & Residence Life Staff & Experience Review • Campus Housing Master Planning • Enterprise Resource Planning System Review

4. Data-driven evidence for Campus Housing z

Retention rate (2018) Subgroup Residence Off-campus Difference 91. 8% 88. 7% 3. 1 AHS 92. 4 88. 7 3. 7 Arts 90. 4 85. 9 4. 5 Engineering 91. 7 90. 3 1. 4 Environment 90. 4 90. 2 Math 93. 3 90. 2 3. 1 Science 91. 2 87. 9 3. 3 91 87. 4 3. 6 Female 92. 4 90. 4 2. 0 Canadian 91. 8 89. 2 2. 6 International 89. 4 85. 5 3. 9 Overall Male

High Impact Practices: Dons • We hire and train amazing Dons that students appreciate:

The importance of personal interactions Not in LLC: In LLC:

Overall Impact • Does living on-campus positively impact a students decision to return to University? • According to most students… yes!

Intention to Stay on Campus 1 st year Upper years Grad 1524 302 230 I intend to stay on campus for the remainder of my education at Waterloo 12% 32% 68% I don't intend to live in residence next year even though I will be continuing my studies at Waterloo. 86% 54% 22% I won’t be in residence next year because I will have completed my studies or I will be studying elsewhere 1% 14% 10% Intentions for staying on campus *CRi Demand Analysis Survey 2019 n • Upper years and grad students understand the value of Campus Housing more and are more likely to continue living in residence

5. Financial Planning z

Realities & Principles • 98% of revenue from residence fees • Designed to break-even financially. Including: • Debt payments • Capital renewal • Must be financially sustainable over time • Not a profit-centre for the university • University contributes no funds to residence

Total Occupancy Trend by Term [2009 -2019] 7000 6000 5000 4000 3000 2000 1000 0 Fall Winter Spring 2009 5073 4958 1731 2010 5122 4956 1528 2011 5186 4978 1423 2012 5228 4926 1442 2013 5503 4910 1281 2014 5250 5082 1164 2015 5200 4702 1043 2016 5308 4604 1094 2017 5531 4662 983 2018 5674 5001 967 2019 5724 5046 1136

Benchmarking Residence Fee Changes 4, 5% 4, 0% 3, 5% % Change 3, 0% 2, 5% 2, 0% 1, 5% 1, 0% 0, 5% 0, 0% UW Res Fee % Change Ontario Rent Increase Guideline CPI Shelter Ontario % Change Ontario University Average Increase 09 -10 3, 0% 1, 8% 0, 2% 10 -11 3, 0% 2, 1% 2, 3% 11 -12 3, 0% 0, 7% 1, 5% 12 -13 3, 0% 3, 1% 1, 5% 13 -14 14 -15 15 -16 16 -17 17 -18 2, 5% 3, 0% 3, 5% 2, 5% 0, 8% 1, 6% 2, 0% 1, 5% 3, 6% 2, 3% 2, 7% 1, 7% 0, 039 0, 0366666667 0, 033333333 0, 0296666667 0, 029 18 -19 1, 8% 1, 6% 0, 03 19 -20 1, 8%

Residence Fees by Building, Room, Year & Month

Proposed vs Approved Budget & Actual Results

Upcoming Capital Work