Remote Volunteering Lessons from Bankers without Borders Growing

Remote Volunteering – Lessons from Bankers without Borders®

Growing Pro-poor Social enterprises Increasing Interest in social enterprises and Skills-Based Volunteering Operational Challenges Specialized & Costly Skill Sets Strategy and Business Planning Corporate Best Practices New Product Development Advocates for Microfinance How do you create a strategic framework for connecting the needs with the talent?

Bankers without Borders® Using skilled business professionals as volunteers, we help social enterprises with market-based solutions that improve the lives of the world’s poor to more effectively and efficiently achieve their social mission.

In Action v A Financial Analyst assisted Grameen App. Lab Uganda (an initiative that fights global poverty through innovative technologies that empower the poor with life-changing information) in a landscape analysis of current and potential mobile money implementations targeting the unbanked population and developed a business case for a new product named ‘me 2 me’ (which sends the client money for future use through the mobile phone). v A group of eight volunteers dedicated 20% of their time over 6 months working closely with various Grameen Foundation staff to develop a marketing strategy to support Grameen Foundation’s activities in Colombia, and a fundraising strategy targeting the Colombian Diaspora in the US. v 5 volunteers contributed 1, 340 hours over the course of 8 months developing a country expansion assessment tool for an initiative led by Oxfam America and World food Programme that supports cash-poor farmers in Ethiopia and wanted to expand to two other countries. The assessment tool was designed to evaluate investment, economic, agricultural and climate risks before a decision to expand could be made.

What’s Unique about Bankers without Borders? Our expert consultants donate their services at no charge to our clients, enabling us to provide top-notch consulting, coaching, and training services – at a fraction of the market price. We cater specifically to social enterprises focused on improving the lives of the world’s poorest people. Our experience demonstrates that you can get even better service and results from volunteers than paid consultants when you competitively recruit volunteers and manage the engagement with the same seriousness as you would if you were paying consultants.

Our Global Reach Headquarters: Washington, DC Grameen Foundation Technology Center: Seattle, WA Regional Offices: Colombia, Hong Kong, India, Indonesia, Ghana, Kenya, the Philippines and Uganda 6

Our History and Experience Sinception (2008 – 2012) • $5. 5 M in-kind services • 93, 000 hours volunteered • 60 social enterprises served • 678 project implemented • 10, 000 Volunteers

Highly Educated & Successful Volunteers Companies Represented: üTop-5 management consulting firms üGlobal banks/financial service companies üTech Companies üLeading universities and MBA programs Average Value of Bw. B Volunteer’s Labor Hour: $60 US

Average volunteer hours per project: 196 hours

Remote; On-Site • 365 Projects • 127 Projects • Average hour contribution = 77 hrs • Average hour contribution = 212 hrs • 16 clients served • 60 clients served • Examples of projects: -Research -Data analysis/mining -Translation -Marketing -HR -Accounting -Tech development -Website development -Project management -Business plan devpt • Examples of projects: -PPI certification -Risk assessment -Financial modeling -M&E -Financial -Documenting stories -Operations -Strategy development

Bw. B Magic Ingredient: End to End Volunteer Management Identify Need, Scope Project Find Volunteer That Fits (Out of 10, 000) Volunteer Completes Project Interview and Select Volunteer Exit Evaluation Transfer Knowledge Volunteer Recognition

Various Levels of Support for Remote Volunteers Volunteer Training Smartsheet -- A Bw. B liaison is assigned to every volunteer through the project cycle -- A Project Manager at the client site is assigned to every volunteer through the project cycle -- Project Manager is trained in Bw. B processes -- Project Manager schedules regular meetings with volunteer Volunteer If needed, volunteer teams with onthe ground volunteer Volunteer peer match and mentoring PM Technology Regular Checkins with both Bw. B and PM

Feedback from Clients and Volunteers

Overall Satisfaction Level

Was the volunteer engagement successful?

Innovative Remote Volunteering Due Diligence Crowdsourcing Volunteer Council Mentoring Project Management Webinar Series Translation Scoping & Auditing Catalyst Corps

BANKERS WITHOUT BORDERS 2013 EXPANSION ASIA SUB-SAHARAN AFRICA <$2 REGIONAL INFRASTRUCTURE LATIN AMERICA & CARIBBEAN MIDDLE EAST & NORTH AFRICA Expand geographically to at least one new country in each region and deepen service penetration in existing geographic footprint by using Fellows to augment capacity of Regional Program Officers. A DAY The Problem: Half the world’s population lives in abject poverty. NORTH AMERICA Expand client base from traditional microfinance institutions to other social enterprises leveraging the mobile phone to provide financial and information services to the poor and/or working in the domains of livelihoods, health, and agriculture. Year 1 Goal: • ACCELERATE EFFORTS OF 70+ SOCIAL ENTERPRISES Breadth of Participation WORLDWIDE COLLECTIVELY REACHING AT LEAST 1 MILLION POOR HOUSEHOLDS • 100, 000 HOURS OF SKILLED SERVICE WORTH MORE THAN Year 1: More than 100 $4. 5 MUS students and recent graduates will donate more than 25, 000 hours of service through the internship program. Ten Grameen Foundation Fellows will donate more than 20, 000 hours of pro bono consulting to pro-poor social enterprises. CROWDSOURCING PRO BONO CONSULTING PROJECTS Year 1: More than 500 volunteers will donate more than 4, 000 hours of their collective time through mentoring and providing virtual training to social entrepreneurs, translating documents, and participating in group research projects, data dives, ideation and problem-solving sessions. Expanding Current Services Innovation Areas Year 1: Five volunteer-led chapters will be seeded in key markets around the world. INTERNSHI PS Year 1: More than 450 volunteers will donate more than 50, 000 hours of pro bono consulting to promising social enterprises in the domains of agriculture, health, and livelihoods. FELLOW S CHAPTERS/ AMBASSADORS Depth of Time Commitment Volunteer Education Monitoring & Evaluation Knowledge Management Marketing & Communications CENTRALIZED ENGAGEMENT PLATFORM “SKILLANTHROPY” ACCELERATING MARKET-BASED SOLUTIONS TO IMPROVE THE LIVES OF THE WORLD’S POO

For more information, please visit us at: www. bankerswithoutborders. com Or Email Sabrina Quaraishi Client Relations Manager squaraishi@grameenfoundation. org