REMAX REMAX 2004 100 K associates5 K offices

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RE/MAX

RE/MAX

RE/MAX 2004 100 K associates/5 K offices (52 countries) 20 -22 transactions/agent vs 7

RE/MAX 2004 100 K associates/5 K offices (52 countries) 20 -22 transactions/agent vs 7 -10 $360 B-$400 B transactions 32 consecutive years of growth Source: Everybody Wins, Phil Harkins & Keith Hollihan

RE/MAX Find “Princes” & “Princesses” who say “Yes” to the dream! (“Eagles don’t flock”)

RE/MAX Find “Princes” & “Princesses” who say “Yes” to the dream! (“Eagles don’t flock”) Agent-centric! (Agent is the Customer!) Culture of mutual support! “Pace line” Project Leadership! Clear/Simple “Top Line” measures! Relentlessly focus on the Brand! Source: Everybody Wins, Phil Harkins & Keith Hollihan

Talent! 1000/204/4* * “Princes” & “Princesses” who said “Yes” to the Dream (top agents,

Talent! 1000/204/4* * “Princes” & “Princesses” who said “Yes” to the Dream (top agents, confident to operate without a safety net) Source: Everybody Wins, Phil Harkins & Keith Hollihan

Support Success! 100% commission Personal promotion PA (Skilled!) “Pay you the day you close”

Support Success! 100% commission Personal promotion PA (Skilled!) “Pay you the day you close” Source: Everybody Wins, Phil Harkins & Keith Hollihan

A “Life Success Company” RE/MAX: Source: Everybody Wins, Phil Harkins & Keith Hollihan

A “Life Success Company” RE/MAX: Source: Everybody Wins, Phil Harkins & Keith Hollihan

“If you want to build a ship, don’t drum up people together to collect

“If you want to build a ship, don’t drum up people together to collect wood and don’t assign them tasks and work, but rather teach them to long for the sea. ” —Antoine de Saint-Exupery

“The organization would ultimately win not because it gave agents more money, but because

“The organization would ultimately win not because it gave agents more money, but because it gave them a chance for better lives. ” —Everybody Wins, Phil Harkins & Keith Hollihan

“Agent-centric”: “You’re not in the real estate business anymore; you’re in the real estate

“Agent-centric”: “You’re not in the real estate business anymore; you’re in the real estate agent business!” Source: Everybody Wins, Phil Harkins & Keith Hollihan

“Richard Pilarski, a RE/MAX broker in northern Toronto, acknowledges that he earns more aggregate

“Richard Pilarski, a RE/MAX broker in northern Toronto, acknowledges that he earns more aggregate money, with less aggravation, from 5 strong performers than from one superperformer, so why bother? It’s all about the culture of excellence that’s created as a result of having superperformers. As anyone who has been involved in sports can confirm, a competitive individual’s performance improves when the overall level of play gets raised. Eagles try harder when they are surrounded by other eagles. ” —Everybody Wins, Phil Harkins & Keith Hollihan