Refrigerant Identifiers with faults St Lucia Description Neutronics

Refrigerant Identifiers with faults St Lucia

Description Neutronics Refrigerant Analysis Ultima IDTM HVAC Refrigerant Analyser, (new, 2017) Ultima IDtm Refrigerant Identifier Neutronics Automotive Condition Serial No. Comment Not operational RA 0052627 Neutronics: This device was sold in 2016 and is a New Ultima ID Pro RI-700 H (this is the device we recommend the customs agencies use). If it will not power on I recommend connecting the AC power supply, found inside the case, and allowing the battery to charge for 2 hours. There will be no light to indicate charging but leave the device and AC power supply connected for this period of time. If the device will still not power on after charging then the battery likely has depleted and needs to be replaced. If this is the first time it has been powered on in nearly 2 years the Li. FE battery likely fell below an adequate charge level and began to deplete the batteries charging capabilities Fault: Identifier does not come on. Not operational SAE J 1771 certification Neutronics: This device is a RI-2004 DX refrigerant analyser designed for R-12 and R-134 a analysis. Does the device not power on because they are trying to power it with the Ni. MH battery and do Fault: Identifier does not have a battery charger or the battery no longer holds a charge? Have you tried removing the not come on. battery and powering the device with the 12 VDC battery clips inside the case? The analyser includes the 12 VDC because it is supposed to be powered via a car battery. The device needs a new battery if the customer wishes to operate wirelessly or possibly service at Neutronics USA. Should be using RI-700 H analyser. Not operational Fault: Identifier does not come on RA 0034536 Neutronics: This device is a RI-2004 DX refrigerant analyser designed for R-12 and R-134 a analysis. Does the device not power on because they are trying to power it with the Ni. MH battery and do not have a battery charger or the battery no longer holds a charge? Have you tried removing the battery and powering the device with the 12 VDC battery clips inside the case? The analyser includes the 12 VDC because it is supposed to be powered via a car battery. The device needs a new battery if the customer wishes to operate wirelessly or possibly service at Neutronics USA. Should be using RI-700 H analyser

Description The Inspector ID Refrigerant Identifier tst-stag Neutronics Refrigerant Analysis Ultima IDtm HVAC Refrigerant Identifier The Inspector ID Refrigerant Identifier tst-stag Condition Serial No. Comment Not operational RA 0034537 Neutronics: This device is a RI-2004 DX refrigerant analyser designed for R-12 and R-134 a analysis. Does the device not power on because they are trying to power it with the Ni. MH battery and do not have a battery charger or the battery no longer holds a charge? Have you tried removing the battery and powering the device with the 12 VDC battery clips inside the case? The analyser includes the 12 VDC because it is supposed to be powered via a car battery. The device needs a new battery if the customer wishes to operate wirelessly or possibly service at Neutronics USA. Should be using RI-700 H analyser. RA 0046232 Neutronics: This Pro was manufactured 2014. This device qualifies for the Pro upgrade we have offered the UN for the last few years. As with all other locations we request they send the device to Neutronics at their own shipping expense, we will upgrade the device to the latest hardware/software and then ship the unit back to the customer at their expense. There is no service cost for the upgrade. RA 0034534 Neutronics: This device is a RI-2004 DX refrigerant analyser designed for R-12 and R-134 a analysis. Does the device not power on because they are trying to power it with the Ni. MH battery and do not have a battery charger or the battery no longer holds a charge? Have you tried removing the battery and powering the device with the 12 VDC battery clips inside the case? The analyser includes the 12 VDC because it is supposed to be powered via a car battery. The device needs a new battery if the customer wishes to operate wirelessly or possibly service at Neutronics USA. Should be using RI-700 H analyser. Fault: Identifier does not come on Not operational Fault: Identifier does not come on

The reoccurring problem seems to be the older Ultima ID RI-2004 DX series analyzers will not power on. This is likely because they were sold with a Ni. MH rechargeable battery which no longer hold a charge. These analyzers were originally designed for automotive analysis of R-12 and R-134 a ONLY. No other refrigerants should be analyzed with these devices. The devices included 12 VDC battery clips, meant to be connected to the battery inside the car to power on the devices. If the Ni. MH battery is dead and these locations do not have a 12 VDC battery then they have no way to operate the devices. In this case, if they wish to keep these units which are limited in their capabilities for refrigerant testing, they can do one of the following: • Buy a new Ni. MH battery • Buy a AC power supply to connect to a wall outlet For the NEW Ultima ID Pro RI-700 H devices that won’t power on, there Li. FE battery has likely sat uncharged below an acceptable level for too long. This will cause the batteries to deplete and no longer accept a charge. If this is the case then these devices need new Li. FE batteries. The OLD Ultima ID Pro RI-700 H devices need to be upgraded.

Refrigerant Identifiers with faults Barbados

Ultima ID Pro, HVAC Refrigerant Analyzer, Neutronics Refrigerant Analysis A 1 RA 0037540 Not Working This Pro was manufactured 2011. Send device to This device qualifies for the Pro Neutronics to Machine could be turned on upgrade we have offered the UN for be upgraded the last few years. As with all other locations we request they send the All three (3) buttons were functioning device to Neutronics at their own Error Message Seen as follows: " shipping expense, we will upgrade Alignment failed, Operation frozen, the device to the latest Restart Unit to Correct" Machine was hardware/software and then ship restarted four (4) times and this the unit back to the customer at message appeared each time their expense. There is no service cost for the upgrade. All hoses were in tact

Ultima ID Pro, HVAC Refrigerant Analyzer, Neutronics Refrigerant Analysis A 2 RA 0039661 Working All three (3) buttons functioned well Machine in good working condition This Pro was manufactured 2012. This Send device qualifies for the Pro upgrade we to Neutronics have offered the UN for the last few years. to be As with all other locations we request they upgraded send the device to Neutronics at their own shipping expense, we will upgrade the device to the latest hardware/software and then ship the unit back to the customer at their expense. There is no service cost for the upgrade.

RTI Technologies Ultima ID Refrigerant Identifier, Neutronics Refrigerant Analysis, ID 1000 -PRO RI 2004 DXP 253000031111011/RA 0037 209 Not Working Error Message Seen as follows: " Error 1 - Unstable sensors. This could be due to poor sample flow, extreme EMI or temperature" Device was manufactured in 2011 and is only designed for R-12 and R-134 a analysis. An Error 1 is typically related to a component failure or sensing bench issue on the PCB. Send device to Neutronics for service if they want to continue to use the same machine. Better option would be to purchase a new Ultima ID Pro RI-700 H for this location which would allow for further refrigerant analysis capabilities. RI 2004 DXP 253000031111012/RA 0037 213 Working All three (3) buttons functioning No Action required. If running on a battery may need a new battery soon as Ni. MH only last so long. Since the device works well they can continue to use it or purchase a new Ultima ID Pro RI-700 H which would allow for further refrigerant analysis capabilities if not an automotive application. 25300003111 -013 Not Working How are they powering the machine? AC Power supply, battery clips or battery? Device was likely manufactured around 2011 as well. If powering it with a Ni. MH battery it may need a new battery. If they are operating the analyzer with a battery it is likely causing operational issues. Try a new battery or power supply or send device to Neutronics for service if they want to continue to use the same machine. Better option, if not an automotive application, would be to purchase a new Ultima ID Pro RI-700 H for this location which would allow for further refrigerant analysis capabilities. RI 2004 DXP Machine in good working condition Machine could not be turned on

Ultima ID Refrigerant Identifier, Neutronics Automotive • This device was manufactured prior to 2007/This device was manufactured in 2005. , it is an automotive device used simply to analyze R-12 or R-134 a. It is not recommend for any other refrigerants. • This device was sold with a Ni. MH battery. If they are operating the analyzer on the same battery it is likely causing operational issues. Try a new battery or power supply or send device to Neutronics for service if they want to continue to use the same machine. Better option, if not an automotive application at this location, would be to purchase a new Ultima ID Pro RI-700 H for this location which would allow for further refrigerant analysis capabilities. • Typically if buttons are not compressing properly and the commands are not functioning properly then someone likely opened the device, possibly damaged something and did not close the unit properly.

Most of these analyzers are pretty old and could use service to function as new. The other option would be to these locations purchase the new Ultima ID Pro RI-700 H analyzers, which would provide more robust analyzing capabilities.

Refrigerant Identifiers with faults Example from SEA

Neutronics has completed the service on your refrigerant analyzer (serial #: RA 0048963). Please find attached the quote for the work completed along with freight costs to your location in Thailand. Your device required the following service: New Air Sensor New Sample filter New Purge Pump Recalibration (2 day process requiring approximately 150 refrigerant mixtures) The service was completed and the device was tested to our internal standards for this particular analyzer. Our tests show the device passed these standards and is now ready to ship back to you.