Recruiting Training and Motivating Employees Recruiting Training and

Recruiting, Training, and Motivating Employees

Recruiting, Training, and Motivating Employees Lesson Goals: • Learn procedures for finding and selecting employees • Create plan for securing and maintaining employees

Recruiting, Training, and Motivating Employees Getting the Best Employees Recruiting Training Maintaining Terminating

Recruiting, Training, and Motivating Employees The Job Description üDuties and Responsibilities üRequirements üSpecial Qualifications üTime Schedule üWages

Recruiting, Training, and Motivating Employees Finding Employees • Classified Ads • Private Employment Agencies • Temporary Agencies • State Employment Agencies • Unions

Recruiting, Training, and Motivating Employees Finding Employees • • • Schools Community Organizations Friends and Relatives Signs and Bulletin Boards Current Employees Walk-ins

Recruiting, Training, and Motivating Employees Conducting the Interview • • Privacy Conversation vs. Interrogation Take notes Be candid & clear about your expectations

Recruiting, Training, and Motivating Employees Conducting the Interview • Ask open-ended questions • Observe appearance, personality, etc. • Say thank you • Get references

Recruiting, Training, and Motivating Employees Training New Employees • ASAP • Responsibilities and Standards • Policies, Rules, and Regulations

Recruiting, Training, and Motivating Employees Training New Employees • Product / Service Knowledge • Customer Relations • Co-worker Relations • Job Skills

Recruiting, Training, and Motivating Employees Maintaining Excellent Employees • Effective Communication • Positive Feedback • Negative Feedback • Reward and Reinforcement

Recruiting, Training, and Motivating Employees Terminating Employees • Positive Approach • Documentation