Recognize Reward and Motivate Why Recognize Reward Why
- Slides: 19
Recognize, Reward and Motivate
Why Recognize & Reward?
Why Recognize & Reward? Increase performance ¢ Establishes desired climate ¢ Encourage leadership qualities in others ¢
Recognition Concepts ¢ ¢ Formal / Informal Match the reward to the person Match the reward to the achievement Be timely and specific.
Understanding Employee ¢ Personality types l Myers Briggs Type Indicator • 16 different types of people l Kiersey – Please Understand Me • 4 types of personality/temperament • (Kiersey Temperament Sorter) l True Colors • Based on Kiersey; 4 patterns of behavior or temperament ¢ ¢ Culture Generational differences
“Encouraging the Heart” 1. 2. 3. 4. 5. 6. 7. Set clear standards Expect the best Pay attention Personalize recognition Tell the story Celebrate together Set the example
ASAP Cubed As Soon ¢ As Sincere ¢ As Specific ¢ As Personal ¢ As Positive ¢ As Practical ¢ l …as Possible!
“I can live for two weeks on a good compliment. ” --Mark Twain
Take the Encouragement Index! ¢ 186 – 210 l ¢ 126 – 185 l ¢ There’s room for improvement. 66 – 125 l ¢ You’re doing great! Wake up to the people around you 21 – 65 l Be less harsh on yourself, and find new ways to learn recognition strategies
Making Time for Recognition ¢ Number 1 stated barrier for recognition giving is “time” Recognize it takes seconds to very few minutes l Prioritize relationships, then tasks l Regular and spontaneous walks l Plan into meetings l Build into every interaction l
Newsletter & Other Public Recognitions ¢ Where? l l ¢ In-house / team Organization – wide Community – wide Beyond the community What? l l l Newsletter Annual reports Advertisements Voice mail email
“Programs” ¢ Focused on a certain aspect of employment (or not) Retention; service & longevity l Time and attendance l • Wellness • Safety Innovations l Quality, customer satisfaction l ¢ Connected to the work done
Have Fun with Recognition for Specific Tasks or Activities ¢ Punctuality l ¢ Great Ideas l ¢ Was here “on the dot”, Got to work “right off the bat” “Light bulb” award, Going above and beyond l l “Feather in Your Cap” award Helium Balloon launch (or hot air balloon facsimile)
Low Cost Recognition ¢ Saying “thank you” l ¢ Scheduling flexibility l ¢ Face-to-face and written “surprise hour off” – you take over Dollar Store “Re-fabs” Activity
Principles Revisited Employee recognition and reward increases performance ¢ Seven elements will encourage the heart ¢ Know YOUR Employee ¢
Conclusion
Help Your Employees to Help Your Business
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