Rebooting w RBA ResultsBased Accountability OutcomeBased Accountability OBA

Rebooting w RBA Results-Based Accountability Outcome-Based Accountability (OBA) AKA: “Reflection-Based Action” A Brief Orientation by Mark Friedman of The Fiscal Policy Studies Institute (Slightly adapted in light of local context)

Rebooting w RBA A disciplined way of thinking and taking action together to improve the quality of life in communities &

Rebooting w RBA SIMPLE COMMON SENSE PLAIN LANGUAGE MINIMUM PAPER

Rebooting w RBA is made up of two parts: Population Accountability about the well-being of WHOLE COMMUNITIES For Neighborhoods – Cities – Counties – States -Nations Performance Accountability about the well-being of PARTICIPANT GROUPS For Neighbor-Groups – Associations -- Programs – Agencies Community-Building Networks –

Rebooting w RBA Population An aspect of well-being (quality of life) for children, adults, families or communities. Children born healthy, children ready for school, safe communities, clean envrionment, prosperous economy A measure which helps quantify extent to which a quality of life is present. Performance Rate of low-birthweight babies, percent of children ready at K entry, crime rate, air quality index, unemployment rate A measure of how well an intentional effort (e. g. neighborgroup, association, service, program, agency or service system) is working. 1. How much did we do? Three types: 2. How well did we do it? 3. Is anyone better off? = Participant Results

From Ends to Means From Talk to Action Performance Population RESULT or OUTCOME ENDS INDICATOR PERFORMANCE MEASURE Customer result = Ends delivery = Service Means MEAN S

Rebooting w RBA POPULATION ACCOUNTABILITY For Whole Populations in a Geographic Area

SARASOTA COUNTY Past community report cards reflect that we want to be a community characterized ● Health by high levels of: ● Social Well-being ● Learning ● Civic Engagement ● Cultural & Recreational Involvement ● Economic Vitality ● Environmental Well-Being

Central-Cocoanut Neighborhood We want to be a neighborhood where everyone is: ● Happy ● Healthy ● Loved & Loving ● Learning ● Contributing

REPORT CARDS Georgia Dayton, OH Santa Cruz, CA Lehigh Valley, PA

Neighborhood Kruidenbuurt Tilburg, Netherlands City Portsmouth, UK Country New Zealand

An Everyday Example: A Leaking Roof (Results thinking in Inches everyday life) of Not Experience Measure Water BASELINE OK ? Fixed Turning the Curve Story behind the baseline (causes) Partners What Works Action Plan #2

7 Population Accountability 1. Questions What are the qualities of life that children, adults, and families in our community want? 2. What would these qualities look like if we could see them? 3. How can we measure these qualities? 4. How are we doing on the most important of these qualities? 5. Who are the partners who have a role to play in doing better? 6. What works to do better, including low-cost and no -cost ideas? 7. What do we propose to do?

Rebooting w RBA How Population & Performance Accountability FIT TOGETHER

THE LINKAGE Between POPULATION and PERFORMANCE POPULATION ACCOUNTABILITY Healthy Births POPULATION RESULTS Rate of low birth-weight babies Stable Families Rate of child abuse and neglect Children Ready for School Percent fully ready per K-entry assessment PERFORMANCE ACCOUNTABILITY Child Welfare Program # of investigatio ns completed % initiated within 24 hrs of report # repeat Abuse/Negle ct % repeat Abuse/Negle ct CUSTOMER RESULTS Contributio n relationship Alignment of measures Appropriate responsibili ty

Rebooting w RBA THE BIG QUESTIONS 1. What are the qualities of life that children, adults, and families in our community want? 2. What would these qualities look like if we could see them?