RDS Web Document Delivery RDS Web Document Delivery

RDS Web Document Delivery

RDS Web Document Delivery Working Group Carolyn Foote Judy Gardner Barbara Garwood Barbara Grau Yoshiko Ishii Christopher Lee Andy Martinez Teri Mc. Nally Nita Mukherjee Drue Williamson Darryl Voorhees

RDS Web Article Delivery A not so Extreme Makeover

RDS Web Article Delivery: A not so Extreme Makeover n NOW RDS articles are delivered to users in paper form. n After 6/1/2004 RDS articles will be delivered to users in electronic form.

RDS Web Article Delivery: A not so Extreme Makeover n NOW Users come to a library to pick up RDS articles. n After 6/1/2004 RDS articles will be delivered directly to the user’s desktop-- at home, office, lab, dorm, or a library public access workstation.

RDS Web Article Delivery: A not so Extreme Makeover n NOW RDS staff place articles in envelopes, with users’ names, and on Hold Shelves. n After 6/1/2004 RDS staff in libraries with scanners will include article titles and patron names when transmitting articles via Ariel.

RDS Web Article Delivery: A not so Extreme Makeover n NOW Users place requests for Rutgers articles in IRIS using the “Request Article/Other” form. n After 6/1/2004 No change

RDS Web Article Delivery: A not so Extreme Makeover NOW Users agree to copyright restrictions: use of article is for private study, scholarship, or research. n After 6/1/2004 No change

RDS Web Article Delivery: A not so Extreme Makeover n NOW If articles are over 30 pages, the entire item is sent to another major campus (Camden, New Brunswick/Piscataway, Newark) for 5 days inlibrary use. n After 6/1/2004 No change

RDS Web Article Delivery: A not so Extreme Makeover n NOW There is no charge for articles delivered among the three major RU campuses, from the Annex, and to users affiliated with off-campus pickup sites. n After 6/1/2004 No change

RDS Web Article Delivery: A not so Extreme Makeover n Now Articles are delivered among the NB/P campuses for a fee. n After 6/1/2004 Yes. . .

RDS Web Article Delivery: A not so Extreme Makeover n NOW Articles are not delivered from a user’s pickup library or a library on the same campus as the user’s pickup library. § After 6/1/2004 Articles will be delivered from any RUL library on a user’s home campus (Camden, NB/P, Newark) for a fee.

RDS Web Article Delivery: A not so Extreme Makeover n NOW The “A” Team rejects requests for articles from a user’s pickup library or from a library on the same NB/P campus as the user’s pickup library. Team n After 6/1/2004 The “A” Team will check requests for articles from a user’s pickup library or a library on the same campus (Camden, NB/P, Newark) for a deposit account number. If a deposit account number is present, the “A” Team will forward the request to the library to fill.

RDS Web Article Delivery: A not so Extreme Makeover n NOW The cost of articles is $3 up to 30 pages. n After 6/1/2004 The cost of articles supplied for a fee will be $5 up to 30 pages and $. 25/pg beyond 30 pages.

RDS Web Article Delivery: A not so Extreme Makeover n NOW Users pay cash at circulation desk when picking up articles, or charge them to a departmental deposit account. n After 6/1/2004 Users must establish a departmental or personal deposit account prior to ordering articles for a fee. Imaging Services Deposit Accounts

RDS Web Article Delivery: A not so Extreme Makeover n NOW Users receive a Reply in their SELF SERVICES file whenever an article request is in process, FILLED or UNFILLED. n After 6/1/2004 No change

RDS Web Article Delivery: A not so Extreme Makeover n NOW Users receive a Unicorn email notice whenever an article request is UNFILLED. n After 6/1/2004 No change His RDS article request wasn’t filled.

RDS Web Article Delivery: A not so Extreme Makeover n NOW Users receive a Unicorn email notice when an article request has been FILLED. n After 6/1/2004 Users will receive an Ariel email notice when an article has been posted to the Web and is ready to view, print, or download.

RDS Web Article Delivery: A not so Extreme Makeover n NOW Articles are held for 30 days on Hold Shelves. § After 6/1/2004 Articles will be available on the Web for 21 days after the user is notified.

RDS Web Article Delivery: A not so Extreme Makeover n NOW Users don’t need an email account to receive paper copies. § After 6/1/2004 Users must have an email address in their library record to receive articles via the Internet.

RDS Web Article Delivery: A not so Extreme Makeover n NOW Users ask questions about their RU article requests by “replying to” Unicorn email notifications. These questions are forwarded to “Ask a Librarian” and are answered by the Requests and Access Services AAL teams. n After 6/1/2004 No Change

RDS Web Article Delivery: A not so Extreme Makeover n NOW Users ask questions about accessing and viewing ILL articles posted to the Web by “replying to” Ariel email notifications. ILL staff answers these questions. n After 6/1/2004 ILL and RDS “posting station” staff answer questions about access and viewing ILL and RU articles posted to the Web, as well as similar questions sent to “Ask a Librarian. ”