RANDOLPH BROOKS FEDERAL CREDIT UNION April 28 2014

RANDOLPH BROOKS FEDERAL CREDIT UNION April 28, 2014 By Jasmine Sanchez

About RBFCU Randolph-Brooks Federal Credit Union is a memberowned, not-for-profit financial cooperative credit union that is committed to serving the members' financial needs The RBFCU’s mission v. To help improve members' economic well-being and their quality of life v. Ranked among the top 25 of nearly 7, 700 financial cooperatives v. One of the strongest credit unions in the country v. Has more than 400, 000 members. v. Recognized for financial stability v. Ratings of "Five Star" and "Superior" from two respected organizations that rate financial institutions in the United States.

Locations Austin Floresville Boerne What is a Credit Union? v Credit Unions are member-owned, not-for-profit financial cooperatives v. Members pool their savings and/or make loans to each other at interest rates v Credit unions are dedicated to improving the lives of their members. Gonzal es Boerne Live Oak Schert z Kerrvill e RBFCU was originally chartered in 1952 to serve personnel at Randolph Air Force Base Seguin San Marcos Lockh art San Antoni o New Braunf els

BUILDING BETTER FINANCIAL RELATIONSHIPS

RBFCU Board of Directors CHAIR Sandra A. Reeh Civil Service (Ret. ) VICE CHAIR Edward L. Marvin Lt. Col. USAF (Ret. ) and business owner TREASURER Christopher W. O'Connor, CPA RBFCU President/CEO SECRETARY Jesse M. Solano Chief, Labor & Employee Management Relations, Civilian Personnel Office (RAFB Paul Denham Engineer, Denham. Ramones Engineering

Culture of RBFCU Pros of working at RBFCU Cons of working at RBFCU • Good company to work for • Great benefits and opportunity to advance • Bonuses • Holidays and Sundays Off • 401 k • good use of technology and design • 15% pay increase on Saturdays • 1 week paid vacation • Management is super conservative • Lockers for employees to put their purses and phones in • Quick growth can sometimes lead to disconnect with organizational communication and structure • Degrees are not necessary to become manager • Poor senior management and no room for advancement

Randolph-Brooks is classified as a multiple common bond, primarily military credit union

Hours of Operation Lobby Hours Monday – Friday, 9 – 5 Saturday, 9 – 4 210 -945 -3300 (San Antonio) 512 -833 -3300 (Austin) 1 -800 -580 -3300 (toll-free) Hours of Operation are Central Time Drive-thru Hours Monday – Thursday, 7 – 6 Friday, 7 – 7 Saturday 9 – 4

WHO WE ARE GROWING NUMBER OF CONSUMERS OCI Group is premised upon a “greater good” mentality Go us or b df Goo s ines SPB’s od for com mu nity

RBFCU Members of the Greater Austin Chamber of Commerce and leadership at Randolph-Brooks Federal Credit Union celebrated a ribbon cutting at the new administrative services center RBFCU opened on Burnet Road by IBM.