Rajasthan State Road Transport Corporation IT in RSRTC

Rajasthan State Road Transport Corporation IT in RSRTC: An overview

Flow of Presentation � IT : A Horizontal Unit and Enabler � Introduction : Projects � Projects : Outline � Projects with ‘Point of Differentiation’

IT: A Horizontal Unit and Enabler � Not an Independent Entity such as Traffic, Operations, Accounts or Administration. � Works in collaboration with Vertical Units � Supports Functional Units( Independent Entities) to achieve efficiency and quality. ◦ ◦ ORS/ETIMs: For Ticket Issuing ( Traffic) VTS : For Monitoring ( Operations) PIS : For Employee Records( Administration) Pay Software : For Salary Generation ( Accounts)

Projects �Online Reservation System( Including PORS, ETIMs & MIS, Duty Roster) �Vehicle Tracking System/Passenger Information System �RFID Smart Card �Ticketing Mobile App

Online Reservation System � Creation of Depots, Stops and Terminals � Creation of Bus Formats, Seat Layouts and other features � Creation of Concession, Fare and other Charges � Creation of Routes � Creation of Services

ORS

Electronic Ticket Issuing Machine (ETIM) Application � Preparation/Updation of Machine ( Bus Service, Concession, Pass Masters etc. ) � Insertion Of Routes � Duty Allocation � Duty Cancellation � Waybill Allocation � Waybill Cancellation � Collection

Insertion of Routes

Duty Allocation

Collection (Manual Entry)

Reports in ETIM Application (RFID Inspection)

Management Information System (MIS)

Daily MIS

Monthly MIS

Vehicle Tracking System ( VTS)/CCTV � Used for identifying the position of the vehicles � Used for tracking over speeding vehicles � Used for tracking of vehicles having more idling time � Used for tracking vehicles which have skipped stages.

Dashboard

Report Module

Passenger Information System

RFID Smart Card � Used for Providing concessions to 36 categories such as Senior Citizens, Blind etc. � Easy to maintain customer data. � Easy to analyze and prepare MIS.

Ticketing Mobile App

Projects with ‘Point of Differentiation’ � CCTV/Panic Button ( implemented in VTS/PIS) � Ticketing By Booking Agent � QR Code Ticketing ( Pilot Phase) � Onboard Entertainment through Wi Fi Hotspot and Bus Peripheral Surveillance System � Onboard Entertainment through LCD Screens ( To be introduced)

CCTV Inside Bus � Part of VTS/PIS Project � Used for monitoring of load factors at regular intervals( CCTV) � Image is sent to central server every 15 minutes ( can be varied from 2 minutes to 1 hr) � Images can be viewed for past operation (History Log) or operational bus

History Images inside Bus Jaipur Depot Buses Deluxe Depot Buses

Images inside an operational bus

Panic Button � Part of VTS/PIS Project � Implemented in 10 Luxury and 10 Express buses � Once the panic button is pressed, the information is passed to the server and subsequently an SMS is sent to depot Chief Manager containing bus number, location of the bus and time. � Application dashboard also shows the information.

Dashboard Status

Message

Ticketing by Booking Agents � Not Possible to deploy Computer System everywhere � Deployment of Booking agents who can issue tickets with the help of ETIMs � A single agency to be selected which in turn will deploy agents

QR Code Ticketing ( Pilot Phase) � To encourage cashless travel � QR Code deployed at the booking counter. Passenger can scan the code and pay via wallet. � Message regarding payment would be received at Booking Clerk’s Mobile Number.

Onboard Entertainment through Wi-Fi hot Spot and LCD Screens � Entertainment services like movies, songs, E Books etc. to passenger via Hot Spot Devices in bus. � No Additional charges on customer.

Bus Peripheral Surveillance System � Four cameras deployed on four sides of the bus. � Offline DVR records the video and stores for 30 days � Primarily to identify the driving nature. � Helpful in case of undesirable incidents.

Stills from Videos

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