Raising and Retiring Red Flags Difficult Consulting Conversations

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Raising and Retiring Red Flags: Difficult Consulting Conversations Learn to Serve Cat Cuevas, MA

Raising and Retiring Red Flags: Difficult Consulting Conversations Learn to Serve Cat Cuevas, MA www. catcuevas. com Cat. cuevas@outlook. com

Welcome Cat Cuevas, MA Learning and Leadership Development Consultant www. catcuevas. com

Welcome Cat Cuevas, MA Learning and Leadership Development Consultant www. catcuevas. com

Welcome www. catcuevas. com

Welcome www. catcuevas. com

Introductions • Pair up • Share one fun thing about yourself • Share one

Introductions • Pair up • Share one fun thing about yourself • Share one thing you want to learn today 4 minutes www. catcuevas. com

www. catcuevas. com

www. catcuevas. com

Learning Objectives Apply a systemic perspective to identifying red flags Describe behaviors that cue

Learning Objectives Apply a systemic perspective to identifying red flags Describe behaviors that cue you into a red flag Address red flags with your client in a way that is supportive, caring and serving their best interest www. catcuevas. com

Definition of Red Flag Is an observed or intuited situation that cues you into

Definition of Red Flag Is an observed or intuited situation that cues you into an opportunity for deeper exploration. An indicator used to raise attention and awareness of important behaviors that may be the key to catalyzing transformative change. www. catcuevas. com

You Are the Expert! One recent example of sensing a red flag? What triggered

You Are the Expert! One recent example of sensing a red flag? What triggered your spidey senses? (be as specific as you can) www. catcuevas. com

How do I know if I found a red flag? Observe in Self Observe

How do I know if I found a red flag? Observe in Self Observe in Other Perception-Check or Check for Impact www. catcuevas. com

Where to look for Red Flags Self- Awareness Needs Thought s Wants Feelings Physical

Where to look for Red Flags Self- Awareness Needs Thought s Wants Feelings Physical Hunch Action www. catcuevas. com

Where to look for Red Flags Task Goals WATERLINE WATERLINE Maintenance Structure Goals Objectives

Where to look for Red Flags Task Goals WATERLINE WATERLINE Maintenance Structure Goals Objectives Function Roles Decisions Group Inclusion Risk/Trust Patterns Influence Interpersonal Conflict Feedback www. catcuevas. com Communication Intrapersonal Belief Values Assumption Emotions

I’ve Got a Red Flag! Now What? ! www. catcuevas. com

I’ve Got a Red Flag! Now What? ! www. catcuevas. com

You Are the Expert! What has worked well for you to start a difficult

You Are the Expert! What has worked well for you to start a difficult red flag conversation? www. catcuevas. com

“Helping Skills” • • • Genuineness Confrontation Concreteness/Specificity Empathy/Understanding Unconditional Positive Regard www. catcuevas.

“Helping Skills” • • • Genuineness Confrontation Concreteness/Specificity Empathy/Understanding Unconditional Positive Regard www. catcuevas. com • • Congruence Respect Caring Immediacy Robert Carkuff and Carl Rogers

Skills to Help Name a Red Flag Self-Awareness Waterline Model Perception Check Ask for

Skills to Help Name a Red Flag Self-Awareness Waterline Model Perception Check Ask for Impact Helping Skills www. catcuevas. com

Questions www. catcuevas. com

Questions www. catcuevas. com

Thank You! Cat Cuevas, MA Learning and Leadership Development Consultant www. catcuevas. com

Thank You! Cat Cuevas, MA Learning and Leadership Development Consultant www. catcuevas. com

Raising and Retiring Red Flags Difficult Consulting ConversationsRaising and Retiring Red Flags Difficult Consulting Conversations
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