QWLC Quality of Work Life Consultants RGB Developing

Schedule • • Monday - March 13 Friday - March 31 Monday - April 10 Friday - April 21 Monday - May 5 Friday - May 22 Monday - June 5 Friday - June 16 All sessions are from 1 pm to 3 pm with a 2 hour extension available for follow-up coaching at the discretion of participants.

Most Likely Topics • • RGB - Workstyle Preference Inventory OMR Planning Model UHS - Measurements - Multi-Source Feedback ICO - Creating Commitment BRES - Creating Compelling Momentum Basic Model - Organization Evolution Organization Realignment The Work Model

RGB Agenda • • Introduction Outcomes Lecturette Playing Spoons RGB Lecturette Exercise with a REVEAL Group Reports and Application Tips Evaluations

Four Workforce Outcomes Self Interpersonal Goal Task My Talent Priority Vision Organization Cultures

Outcomes • Open dialog is the norm. • Define and “walk-the-talk” of an IDEAL manager/supervisor. • Provide an introspective opportunity. • Improve the organization capacity. • Caring people as caring managers/supervisors. • Provide the opportunity for coaching.

Rules for Spoons • Dealer - Deal four cards to each player. • Dealer - View and pass cards from the deck to next player. • All players continue to pass while selecting four of a kind (for example - four Kings, NOT four spades). • Anyone - when you have only four of a kind in your hand you may take a spoon. • When anyone takes a spoon, everyone can take a spoon. • If you end up without a spoon, you must change tables. • The newest player at a table must deal the next hand.

RGB and Spoons • Red - Looking for 4 of a kind! • Green - Developing the winning strategy! • Blue - Selecting card passing options!

RGB Work. Style Preferences

Breakout Task • Find your RGB group. • Make two lists: – Strengths – Things we do that irritate others (not like us). • Be prepared to brief out.

QWLC Quality of Work. Life Consultants RGB Copyright 2003 Leadagement Technologies, Inc. - All

Red Predisposition • • One “correct” way. “Here and now” view. Independent worker. “Count” oriented. Highly reliable. Consistent opinions. “Rules” watchdog. …and more!

Green Predisposition • • Focused on harmony. Makes “connections. ” Avoids hard decisions. All about relationships. Runs by a schedule. Considers “people. ” “Of service” to others. …and more!

Blue Predisposition • • Ambiguous. Dreamer - visionary. All about change. Long-term view. Innovative. Risk-taker. Patient. Systemic thinker. …and more!

Blue Trends • Progress that is measured by output and financial gains is insufficient in forecasting organizational potential. • Reward and recognition systems provide little or often negative incentive. • Information is guarded based on a need-toknow “rule, ” leaving the workforce ample room for potentially negative guesswork.

Red Trends • Lack of appropriate authority and accountability at all levels in organizations is a barrier to progress. • Fairness and equity concerns across the workforce prevent a full commitment to problem finding and solving. • Traditional performance evaluation systems are ineffective at motivating members of the workforce to improve performance.

Green Trends • The “gap” between the front-line and the executive suite is growing: leaving a battlefield of mistrust and misunderstanding that rob the organization of capacity. • The value of embracing the full range of diversity has not been realized leaving some members of the workforce less than fully engaged. • The earnest application of cross-functional teams prevents adequate return-on-investment.

R-E-S-P-E-C-T • …authority and accountability… • Fairness and equity… • …performance evaluation… • …”gap”… • …diversity… • …cross-functional teams… • …potential. • …recognition systems… • Information is guarded. . .

Overview • • • QWLC Perspective. Work, Forums, and Literature. RGB Work. Style Preference Filtered. Industry Irrelevant. Significant Systemic Implications. Can be “fixed” with Attention.

RGB Filtered • Blue – Possible, Ambiguous, Long-range! • Red – Detailed, Immediate, Right! • Green – Harmony, Scheduled, Interpersonal!

QWLC Quality of Work. Life Consultants RGB Developing Workforce Capacity Copyright 2003 Leadagement Technologies,

RGB Work. Style Preferences RED GREEN BLUE Decisions Fact Based Easily Swayed Alternatives Planning Reality Probabilities Possibilities Relationships One-on-one One-on-few One-on-many Structure Organized Prefers clarity Spontaneity Activities Checklist Dialog Inventive Change Clarity Involvement Always Good