Quehenberger Logistics Start your career in logistics 2

Quehenberger Logistics Start your career in logistics!

2 1 Facts and Figures 2 Working at Quehenberger 3 Trainee Programm for Transport Manager 4 Show Cases + References 5 Contact

Vision In 2015 we intend to be the best medium-sized logistics company in Central and Eastern Europe with the most competent and friendly employees: Competent, friendly § convincing due to the quality of our service, § unparalleled in efficiency and § with a level of profitability that secures our future. Profitability Vision Best medium-sized logistics company 3 Quality Efficiency

Facts and Figures 2012 Quehenberger Logistics § § Turnover, Mio. € Employees 2. 030 Locations 85 Countries 17 401 § All types of Transport Management § Extensive Network § Contract Logistics along the supply chain 4

History and Milestones § 1965 Rudi Quehenberger's entry into Lausenhammer shipping company, Salzburg. § 1974 Foundation of the company Karl Augustin Transport Gmb. H § July 1 st 2009 Acquisition of AUGUSTIN Network (former LKW Augustin) § April 1 st 2010 Acquisition of the “Road and Rail” and “Eastern European Network” activities from Logwin and renaming into Quehenberger § Installation and integration of high-performance central departments, 2011 consolidation of the central functions in Strasswalchen § July 2012 complete integration of all branches and rebranding into Quehenberger 5

The best of two cultures Medium-sized company Flexibility, rapidness and decisiveness of an medium-sized company Quick communication because of flat hierarchy Unique company culture Concern Know-how of a concern International management with high expertice 6

85 Locations in 17 Countries Sweden Finland Norway Estonia Russia Latvia Denmark Lithuania Ireland United Kingdom Belarus The Netherlands Poland Germany Belgium Czech Republic Ukraine Slovakia France Austria Switzerland Hungary Moldova Slovenija Italy Kazakhstan Romania Croatia Bosnia. Herzegovina Serbia Uzbekistan Bulgaria Monten egro Georgia Macedonia Spain Albania Armenia Azerbaijan Turkmenistan Greece Turkey Portugal Partners 7 Quehenberger Logistics - Agencies Iran Quehenberger Logistics

Product portfolio: transport management § Drafting of transport concepts and tour systems individualised to the customer § Customer solutions are the focus § Selection of the optimum cargo carrier: land, sea, air § Rail and intermodal concepts play an important role § Modern and comprehensive equipment: fleet of lorries corresponds to current emission standards (EEV, EURO 5+6), 100 own containers § Competence in heavy goods transport and project activities § Additional services such as empties and return management, pallet management and customs clearance, … 8

Product portfolio: network logistics § Leading general cargo network in Austria § Special networks for white goods (e. g. washing machines) or retail § Goods are transported from hub (=location/warehouse) to hub. § Overnight service § Comprehensive distribution networks in Central and Eastern Europe § International general cargo routes (e. g. from Slovenia to Poland back) facilitate rapid transportation within Europe § Example: goods are transported to other countries from Poland Slovenia. 9

Product portfolio: contract logistics Supplier Producer Procurement and Production Logistics Marketing Channels Warehouse Logistics Customer Distribution Logistics Reverse Logistics § § § § § supplier absorption consignment warehouse pre-assembly dispatching order picking sequencing line feeding empties management LLP conception § § § handling of incoming goods order picking packaging dispatch provision and loading handling of outgoing goods stock management (dedicated and multi-user) § spare parts distribution (day/night) § material management § quality control Value Added Services 10 § LLP conception § information management § transport management (dedicated and multi-user)

11 1 Facts and Figures 2 Working at Quehenberger 3 Trainee Programm for Transport Manager 4 Show Cases + References 5 Contact

Investments 2009 -2012 Investment Vehicle fleet and equipment Amount 50 Mio. EUR (thereof 359 HGV, 93 refrigerated, 373 tarpaulin, 123 interchangeable box, 100 45 -ft-container) und exklusive TRS EUR 40 Mio. EUR Building Software 15, 66 Mio. EUR 3, 5 Mio. EUR (e. g. LBase, Sauer, SAP, LFS 7, Kendox etc. ) Marketing 2, 5 Mio. EUR Training courses / human resources development 700. 000 EUR 12

Modern software and equipment (1/2) § § § 13 MS Office 2010 Blackberry Fleet. Board LBase HCM Microsoft CRM Lobster LOGsuite LFS 7 SAP Cognos und MIS TM 1 etc.

Modern software and equipment (2/2) § We are working with modern systems. § Our equipment is always state-of-the-art. 14

Internal communication § Intranet: § Employee magazine: 15

External communication (1/2) § Social Media pages: Facebook, XING, Linked. In 16 Neuer Screenshot!

External communication (2/2) § Customer magazine: § Homepage: 17

Brand values (1/2) § We are well-groomed. § We are friendly. 18

Brand values (2/2) § We are responsive. § We fulfil our promises. 19

Lean – Part of the company philosophy § Lean means: § Eliminate wastefulness § Simple visual control systems § Focus on the customer § People are the most important asset § Simplify processes and standardise structures, to avoid mistakes § Keep aspiring to improve § Orderliness and cleanliness § Training of Quehenberger Lean Experts § Tight cooperation with Fraunhofer Institute 20

21 1 Facts and Figures 2 Working at Quehenberger 3 Trainee Program for Transport Manager 4 Show Cases + References 5 Contact

FTL – what does that mean? § FTL stands for Full Truck Load. § The entire cargo from one customer is transported to one recipient. § Quehenberger generates 60% of its turnover with FTLs § Ambitious target: to handle 1 million FTLs annually by 2015 § We need committed and competent employees to accomplish this! 22

“FTL by Quehenberger” § Friendly We are friendly. § Timely We are trustworthy and keep our promises. § Loyal We stand by our customers even in times of seasonal and economic fluctuations. 23

Training concept (1/2) Two training options: 1. Obligation of employees, who agree on spending three years abroad in the respective Competence Center 2. Local recruiting with assignment contract (3 -12 months training in Austria), afterwards pursue of the profession in the country of origin § Start of trainee program: September 2013 24

Training concept (2/2) § Extensive dual training: theory and practice § Content of theoretical training block: § Strategy and values of the company § Financial guidelines § Used systems like LBase or Fleet. Board § Transport concepts § Legal provisions § Used equipment § Purchase and sales trainings § Soft skills 25

Expectations to (new) employees: § External and internal service behavior § To live our company values § Success-oriented und entrepreneurial thinking and doing § To have fun when we celebrate efforts together! Punctuality 26 Well-groomed appearance Integrity Accurate working Reliability Use property of the company carefully

27 1 Facts and Figures 2 Working at Quehenberger 3 Trainee Program for Transport Manager 4 Show Cases + References 5 Contact

Show Case: Procter & Gamble (1/2) § Consumers around the world come into contact with Procter & Gamble brands 4. 4 billion times every day § Quehenberger Logistics transports P&G products across Europe 28

Show Case: Procter & Gamble (2/2) Customer requirement Our solution § Full loads (=FTL logistics) § Transportation of finished products to customers in Germany, Austria, Switzerland § National + international plant traffic § Shuttle transport between German plants § Reliable, proven and flexible logistics concept § Regular status reports § Monthly quality report, KPIs § Dedicated scheduling team § Up-to-date IT systems § Assurance of transport capacity by use of own fleet of vehicles § Drop trailer service 29

Show Case: dm drogerie markt (1/2) § dm is present in 12 European countries with almost 2700 branches § In Austria, Quehenberger makes deliveries to branches and ensures that shelves are full at store opening time. § Cooperation in Eastern Europe too: procurement of goods from Western European suppliers, country-specific labelling, stock management § Competent partnership between dm and Quehenberger since as long ago as 1993 30

Show Case: dm drogerie markt (2/2) Branch distribution dm Austria § 380 branches across Austria are supplied from the dm distribution centre in Enns § Use of strategic tour planning for normal working and bank holiday weeks § Each branch is replenished 1 -5 times per week § Integration of intermodal concepts in the national main route § Delivery within a 2 -hour time slot § Use of an environmentally-friendly vehicle fleet (Euro 6, EEV, Euro 5) 31

Show Case: tobaccoland Solutions in the High Value Segment § Transportation and warehousing of cigarettes, cigars, fine-cut products, etc. for supplying tobacconists § Very high value of goods requires the greatest security precautions § Management and execution of national transportation § Ongoing surveillance by external security service providers § Storage in high-security warehouses at 5 different locations in Austria 32

References Automotive Wheel Industry: Machinery Chemical Petro-chemical Energy 33

References FMCG Paper Wood Steel Retail DIY Stores 34

References White Goods Electronics Recyclable Fraction 35

36 1 Facts and Figures 2 Working at Quehenberger 3 Trainee Program for Transport Manager 4 Show Cases + References 5 Contact

Please join us on Facebook, XING and Linked. In § Facebook: § www. facebook. com/Quehenberger. Logistics § www. facebook. com/education. quehenberger § XING: § www. xing. com/companies/quehenbergerlogisticsgmbh § Linked. In: § www. linkedin. com/company/quehenberger-logistics-gmbh 37

Contact Quehenberger Logistics Human Resources Gewerbegebiet Nord 5 A-5204 Straßwalchen Tel. : +43 (0)50145 -0 application@quehenberger. com www. quehenberger. com 38