Quality research and management. Halil Atak and Sjors Essen.
09: 00 to 09: 20. Check in. What do we already know about quality management?
09: 20 to 09: 40. What quality level should a Amped product or project live up to? Quality level.
09: 40 to 10: 00 Quality level. What can Amped do to check the quality of all the team members?
10: 00 to 10: 10 Break! 10 minute break.
10: 10 to 10: 30 Quality check What should we do to ensure the quality of the final product is up to Amped standards?
10: 30 to 10: 50 Quality level What are the different ways to improve the quality of Amped’s products?
10: 50 to 11: 00 Break! 10 minute break.
11: 00 to 11: 30 How should we resolve these problems: Quality problems Some team members are not respecting deadlines. A team member often doesn’t show up on time to meetings. There is a personal problem with two members of the team.
11: 30 to 11: 45 Quality survey. How would you personally conduct a quality survey within the Amped team?
11: 45 to 12: 00. Post-motorola What went well: - Assignments. - Dialogue. What can we improve: - Explanation. - Theory. - Examples. What did we learn: - How to deal with problems. - Everyone’s reaction to problems. - Concept of quality management. - Quality control of projects. - START PROJECTS. - We’re apparently living together. What can we put in action: - Checklist. - Problem solving. - Talk face-to-face. - Preferred method of survey. - Pre-Motorola.