Quality Management Lecture 1 Introduction to Quality Management

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Quality Management Lecture 1 Introduction to Quality Management Jerzy. Nawrocki@put. poznan. pl www. cs.

Quality Management Lecture 1 Introduction to Quality Management Jerzy. Nawrocki@put. poznan. pl www. cs. put. poznan. pl/jnawrocki/mse/quality/ J. Nawrocki, Quality Management, Lecture 1 Copyright, 2000 © Jerzy R. Nawrocki

Structure of the course Requirements Engineering CMM 5: Optimising CMM 4: Managed CMM 3:

Structure of the course Requirements Engineering CMM 5: Optimising CMM 4: Managed CMM 3: Defined CMM 2: Repeatable J. Nawrocki, Quality Management, Software Planning Statistical Quality Control

Plan of the course (I) 02. 10 Quality model of RE processes (I) Quality

Plan of the course (I) 02. 10 Quality model of RE processes (I) Quality model of RE processes (II) 09. 10 Assessment of last year RE processes Reviewing usage scenarios & reqs 16. Scenario inspection, checklist approval 10 CMM level 2: Repeatable 23. Requirements inspec, checklist approval 10 Reviewing software plans J. Nawrocki, Quality Management,

Plan of the course (II) 30. 10 Proposals for CMM level 2 assessment 06.

Plan of the course (II) 30. 10 Proposals for CMM level 2 assessment 06. Performing 11 assessment for CMM 2 13. 11 Plans inspection, checklist approval 20. Exercises to ‘Quality 11 improvement in b. e. ’ J. Nawrocki, Quality Management, Quality improvement in business environ CMM level 3: Defined CMM level 4: Managed Modelling process quality

Plan of the course (III) 27. 11 Exercises to the previous lecture Inferences about

Plan of the course (III) 27. 11 Exercises to the previous lecture Inferences about process quality 04. 12 Exercises to the previous lecture Methods & philosophy of SPC 11. 12 Exercises to the previous lecture Control charts for variables (I) 18. 12 Exercises to the previous lecture Control charts for variables (II) J. Nawrocki, Quality Management,

Plan of the course (IV) 08. 01 Exercises to the previous lecture Control charts

Plan of the course (IV) 08. 01 Exercises to the previous lecture Control charts for attributes 15. 01 Exercises to the previous lecture CMM level 5: Optimising 22. 01 Pre-exam: group A Pre-exam: group B J. Nawrocki, Quality Management,

Literature • I. Sommerville, P. Sawyer, Requirements Engineering, John Wiley & Sons, Chichester, 1997.

Literature • I. Sommerville, P. Sawyer, Requirements Engineering, John Wiley & Sons, Chichester, 1997. • The Capability Maturity Model: Guidelines for Improving the Software Process, Addison. Wesley, Reading, 1994. • D. C. Montgomery, Introduction to Statistical Quality Control, John Wiley & Sons, New York, 1997. J. Nawrocki, Quality Management,

Quality assessment 1. What is your general impression? (1 - 6) 2. Was it

Quality assessment 1. What is your general impression? (1 - 6) 2. Was it too slow or too fast? 3. What important did you learn during the lecture? 4. What to improve and how? J. Nawrocki, Quality Management,

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