Quality and Operations Auditing A quality or operations

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Quality and Operations Auditing A quality or operations audit compares what is to what

Quality and Operations Auditing A quality or operations audit compares what is to what is supposed to be. Therefore a quality audit cannot be performed unless what is supposed to be is properly documented. It is Impossible to determine the degree of compliance with an undefined state. For a quality system audit, the quality manual is the definition of what is supposed to be. For an operations audit, the operations manual is the definition of what is supposed to be.

Audit Types Tunner’s Generic Types Policy Audit compares written policies and procedures with standards

Audit Types Tunner’s Generic Types Policy Audit compares written policies and procedures with standards and specifications SOP Practice Audit compares actual practices with established procedures. Product Audit compares performance of a product or service with its specifications. TAKS y c i l o P SOP

Audit Types Arter’s Classification First-Party Audit Quality auditor in your organization audits your quality

Audit Types Arter’s Classification First-Party Audit Quality auditor in your organization audits your quality system. Second-Party Audit Third-Party Audit Quality auditor from your source of funds audits your quality system. MBNQA audit team audits your organization’s quality system.

Quality System Audit Primary references for quality system auditing are: ANSI/ASQC Q 1 -1986,

Quality System Audit Primary references for quality system auditing are: ANSI/ASQC Q 1 -1986, American National Standard Generic Guidelines for Auditing Quality Systems. ANSI/ASQC Q 10011 -1 -1994, American National Standard Guidelines for Auditing Quality Systems.

Steps in Performing a Quality or Operations Audit Initiation Planning Implementation Reporting Source: ANSI/ASQC

Steps in Performing a Quality or Operations Audit Initiation Planning Implementation Reporting Source: ANSI/ASQC Q 1 -1986