Qualcomm Transportation Services for the MCP 110 Series

Qualcomm® Transportation Services for the MCP 110 Series Driver Training Introduction & Basic Driver Services Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011 Copyright © 2010 QUALCOMM Incorporated. All rights reserved. prepared by QUALCOMM’s (presenters name) – Month Day, 2010

Safety Information • You cannot use the Qualcomm to read or type information while moving. • There is one exception: a co-driver who is logged in but not driving can use the Qualcomm without restriction. You can listen to messages while driving. 2 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

What Kinds of Information? • Normal information exchange between you and dispatch, such as: Load acknowledgement § Arrived at shipper § Depart Shipper § GPS Location § Load assignment § Directions § Trailer switch § Customer Directions § • Vehicle position reports & other automatic updates • Tractor information from optional services, such as: Performance Monitoring & Vehicle Maintenance § Idle time § RPM § Speed § Engine faults 3 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

Stopped vs. Moving • While stopped: – You can use any Qualcomm Transportation Service that is enabled – You tap an icon on the Home screen to access these services • While moving, you can access the following, with the limited functionality as described: – Messages (via text-to-speech) – Hours of Service (view available hours when activated) 4 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

Home Screens 5 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

Basics Home (to return here) Open virtual keyboard Back one screen Signal strength 6 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

Notification and Security Message waiting Alert & No signal Optional screen locking feature 7 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

Navigation and Selection Tap to select a service 5 -Way: Up/down in lists Back/forth between messages Tab: move between message fields 8 Virtual keyboard arrow keys Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011 Press center to select

Audio and Visual Controls ▲ Master volume ▼ Backlight toggle 9 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

Basic Driver Services LOGGING IN AND OUT 10 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

Log In and Log Out • Some services, such as Hours of Service, need to know who you are. • You need to know how to: – Log in to the Qualcomm – Change your status • Active = driving • Inactive = not driving – Log out of the Qualcomm 11 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

Log In 1. Tap the Login button. 2. Type your ID and password. - these will be the same 3. Confirm your status. 4. Tap OK. 12 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

Log In Your driver ID appears while your login information is verified. After verification, your name appears. 13 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

Log Out 1. Tap your name to select it. It is selected automatically if you are the only driver logged in. 2. Tap Logout. 3. Tap OK. 14 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

Change Status 1. Tap your name (if more than one driver is logged in), then tap Change. 2. Type your password (if asked for it) and tap OK. 15 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

Making sure you’re logged in The screen below appears when a driver is not logged in. If you see this screen while you are working, it means you are not logged in properly. Note the “No Active Driver” text in red. The screen below appears when a driver is logged in. This is how your home screen should look the entire time you are working. No Active Driver 16 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

Basic Driver Services MESSAGING 17 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

Messaging • You need to know how to: – Recognize that new information has arrived. – Read the information. – Reply to the message if necessary. 18 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

Receiving Information • Information automatically arrives when the ignition is on and for a short time after the ignition is turned off. • A wake-up timer checks for new information periodically, even when the ignition is off – typically once an hour. • Starting or idling your vehicle is not necessary. • Information is stored until you are ready to read it. • When you are sleeping, you can turn the volume down completely for both alerts and voice. Turn the volume back up when you get behind the wheel! 19 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

How Do You Know if You Have a Message? • The unit plays an alert. Click • Text-to-speech tells you. Click to hear it. • The green message light is lit. • A mail icon appears in the top bar of the display. 20 to hear it. Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

If You’re Moving When You Get Alerted • You see a summary of your inbox. You can: – Use the 5 -way to select a message • Press the center button on the 5 -way twice to have the Qualcomm read your most recent message • After you stop, you can: – Read information and reply to it – Create new freeform messages – Check your outbox for information you sent 21 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

Read a Message 1. Tap the Messaging button. 2. Tap the message you want to read. 22 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

Read a Message 3. Read the message. Use the scrollbars for long messages. 4. To read the next or previous message, tap one of the arrows. 5. To return to your inbox, tap the List button. 23 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

Reply to a Message 1. Tap Reply. 2. Open your virtual keyboard and type your message. 3. Close the keyboard and tap Send. 24 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

Reply to a Message 4. Tap Yes. 25 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

Create a Freeform Message 1. On the Compose tab with the virtual keyboard open, tap Freeform in the list or tap the Freeform button. 2. Type a message. 3. Close the keyboard and tap Send. 26 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

Create a Freeform Message 1. Tap Yes to confirm and send the freeform message. 27 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

Safety & Compliance Services HOURS OF SERVICE 28 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011.

Hours of Service (HOS) HOS produces paperless driver logs that comply fully with Hours of Service regulations. You need to know how to: View/change your current status Clock in/clock out View summaries of your status Provide logs to a DOT inspector or highway patrol officer – Approve/edit your logs – Create/edit a load – View load history and carrier information – – 29 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011.

Hours of Service Availability While Driving If you tap the HOS button while driving, you see the number of hours until you’re in violation. Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011. 30

View/Change Current Status 1. Tap HOS. The Status tab displays. 2. Check for information in red at the top of the window. 3. Tap Change. 4. Tap a different status. 5. A note can be entered, but is not required. 6. Tap OK. Note: Off-duty driving status appears if it is enabled for your company. 31 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011.

Clock In/Clock Out (NOT NORMALLY REQUIRED) 1. Tap HOS. 2. Tap Clock In (or Clock Out). 3. Set the time. 4. Enter a note explaining why. 5. Tap OK. Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011. 32

Display Summary and Graph Views 1. Tap Summary. 2. Note available time. 3. Tap Graph. 4. You can use the arrows to change dates. 5. Tap one of the horizontal bars to view details for that status. Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011. 33

View 24 -hr and Duty Cycle Logs 1. Tap Day Log. 2. Note the details. 3. Use arrow keys to change days. 4. Tap 7 -Days (8 -Days, Cycle 1, Cycle 2). 5. Note the details. 6. Tap Log Request to request logs manually. Duty cycles: • U. S. : 8 -day or 7 -day • Canada: Cycle 1 or Cycle 2 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011. 34

Provide Logs to an Inspector or Officer 1. Provide the officer with the MDU 200 and the DOT/MOT quick reference card OR, to provide a hard copy: 2. Tap the duty cycle tab (7 -Days, 8 Days, Cycle 1, or Cycle 2). 3. Tap Fax. 4. Type the name and fax # of the person asking for the logs. 5. Tap Request. Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011. 35

Approve All Logs 1. Tap Approve. 2. Tap Approve All. 1. Tap OK to confirm. Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011. 36

Create a New Load (This Gets Shipping Doc Number Onto Your ELOG 1. Tap Load. 2. Tap New Load. 3. Type load information. Scroll down to enter additional trailer numbers if needed. 4. Tap OK. 37 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011.

Edit an Existing Load 1. Tap Load. 2. Tap Edit. 3. Change information as needed. 4. Tap OK. 38 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011.

Display Load History 1. Tap Load. 2. Tap History. 3. When you’re finished, tap Done. 39 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011.

Basic Driver Services QUALCOMM TRAINING 40 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

Qualcomm Training • You can access product training modules for each of the services Qualcomm offers. • You need to know how to: – Access the training menu – Navigate through topics – Locate What’s New when your unit has been upgraded 41 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

Qualcomm Training 1. Tap MCP Training. 2. Scroll through the training topics the same way you do the services on the home screen. 3. Start by reviewing the Start Here topic. 42 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

Qualcomm Tutorials 4. To return to the Qualcomm Training menu at any time, tap the Menu button. 5. When your unit gets an upgrade, navigate to the last page of the Qualcomm Training menu and tap What’s New. 43 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

Basic Driver Services DRIVER SETTINGS 44 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

Driver Settings • Some of the settings on the Qualcomm are controlled by your company and cannot be changed. • You need to know how to set: – Language – Volume controls – Time zone 45 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

Change Driver Settings: Settings 1. Tap Settings. 2. View information about the Qualcomm. Time Remaining is the time until your unit powers down. 46 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

Change Driver Settings: Language 1. Tap Language. 2. If other languages appear, tap the language you want and tap Apply. Your company determines what languages are available. 47 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

Change Driver Settings: Volume 1. Tap the Volume tab. 2. Use your finger or the stylus to move the slide for each volume level as desired. 3. Tap Test if you want to hear the new level. When you navigate away from this tab your volume level is saved. 48 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

Change Driver Settings: Time Zone 1. Tap the Time Zone tab. 2. Use the scroll bar to locate the time zone you want and tap it to select it. 3. Tap Apply. 49 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

Driver Settings: Calibrate Display 1. Tap Displays. 2. Tap Calibrate. 3. Following directions, tap and hold on the screen at the center of each target shown. For best results, use the provided stylus. 50 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011

Getting Help If you have a problem with your unit, call your dispatcher. 51 Copyright © 2010 -2011 QUALCOMM Incorporated. All rights reserved. External presentation to QES Customers, prepared by QES Information Design & Training Team, January 31, 2011