QCCP Safety in the Field Trainer 1 Trainer

QCCP Safety in the Field Trainer 1 Trainer 2 December 5, 2017

Introductions 1 Share your Name 2 Agency 3 Role

Goal To provide the knowledge, skills, and tools to ensure that care managers, care coordinators, and clients are safe when working in the field

Objectives • List at least 5 possible risks to their safety when working in the field • Describe at least three strategies to plan for their safety in the field for each of the following: (1) before going into the field, (2) while in the field, and (3) after going into the field

Objectives • Describe what to do when a safety issue arises while working in the field • Explain the importance of documenting and talking to their supervisor about all incidences where risks to safety have been posed • Develop safety strategies for working in the field

Agenda • Opening • Benefits and Challenges of Going to Where Someone Lives • 15 -Minute Break • What Does “Safety in the Field” Mean? • 60 -Minute Lunch • Introduction to Planning for Safety

Agenda • Planning for Safety: Before Going into the Field • Planning for Safety: While in the Field • 15 -Minute Break • Planning for Safety: After Going into the Field • When a Safety Issue Arises • Putting It All Together • Closing

Group Norms • Housekeeping • Ground Rules • Parking Lot

BENEFITS AND CHALLENGES OF GOING TO WHERE SOMEONE LIVES

15 -MINUTE BREAK

WHAT DOES “SAFETY IN THE FIELD” MEAN?

Why Be Concerned About Safety? May encounter psychological or physical aggression, dangerous animals, exposure to diseases, amongst other things By learning about these hazards and how to prevent or protect yourself from them, you can keep yourself safe. Decrease the likelihood of incurring physical/psychological harm that can contribute to burnout and/or feelings of stress around your job

Safety Hazards • Witnessing abuse (physical, emotional, verbal, etc. ) • Being harassed (physical, verbal, etc. ) • Witnessing substance use or other illegal behavior • Client is in acute distress (e. g. , psychotic episode) • Exposure to disease • See weapons

Safety Hazards • See drug paraphernalia (powder residue, match book covers, razor blades, straws, rolled up dollar bills, buds/seeds, marijuana crushers, bongs, pipes, smells (smoke/burning)) • Intoxicated client • Aggressive animals • Child’s safety or health is at risk

60 -MINUTE LUNCH

INTRODUCTION TO PLANNING FOR SAFETY

Home Visiting Safety: Staying Safe & Aware on the Job https: //www. youtube. com/watch? v=k. L 3 r_3 N_Qek

PLANNING FOR SAFETY: BEFORE GOING INTO THE FIELD

My Safety in the Field Strategies • Important to have strategies that outline what you will do to stay safe when working in the field • Think about what you will do: – Before you go into the field – During your time in the field – After going out into the field

Brainstorm What sorts of things would you do, or do you do, to ensure your safety before going on a blind date? What would you tell your daughter, son, friend, sister, etc. to do to ensure their safety before going on a blind date?

Brainstorm Think of everything you do to ensure you are safe when working in the field (i. e. , before you set foot out of the office to head into the field).

PLANNING FOR SAFETY: WHILE IN THE FIELD

15 -MINUTE BREAK

PLANNING FOR SAFETY: AFTER GOING INTO THE FIELD

Documentation • Why is documentation important? • What gets in the way of documenting safety issues?

After Going into the Field Documentation Talk to your supervisor Self-Care Other?

WHEN A SAFETY ISSUE ARISES

When a Safety Issue Arises Conduct the task promptly, then leave Leave immediately Text your contact with the “code word” to call you and tell you there is an “emergency” you need to tend to Call 911 if necessary. Call your supervisor.

When a Safety Issue Arises • Be aware of the possible need for contacting Children’s Services if minor children are present and may be at risk • Know referrals for substance use treatment, harm-reduction, domestic violence support, food pantries, etc. • Practice responding to situations tactfully in a way that does not embarrass the client

If you walk into a home where there is tension between the client and someone else: Keep it from escalating Remember---trust your instincts. Do NOT go into a Try to stay calm and listen home if your gut tells you it attentively is not safe. If you are in a Avoid sudden movements home and feel unsafe for and confrontation any reason, LEAVE. Maintain eye contact and personal space

PUTTING IT ALL TOGETHER

CLOSING

Thank You to The New York Foundling For their contribution to the content of this training