QAD Explore 2012 QAD On Demand An Overview

QAD Explore 2012 QAD On Demand – An Overview Charlie Eggerding VP On Demand, QAD

QAD On Demand – An Overview Safe Harbor Statement The following is intended to outline QAD’s general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, functional capabilities, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functional capabilities described for QAD’s products remains at the sole discretion of QAD. 2

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QAD On Demand – An Overview QAD in the Cloud IT Available infrastructure and network bandwidth Users expect integrated apps IT evolves to “Cloud Services Broker” 4

QAD On Demand – An Overview QAD’s “Big Switch” 2007 2008 2009 2010 2011 2012 5

QAD On Demand – An Overview Deploying Globally 117 25 140 46 10 254 4142 474 40 Activity NA 0. 57 142 857 1 AP EU LA 0. 22 0. 12 0. 07 857 857 142 142 142 857 9 149 309 128 20 120 40 10 102 6

QAD On Demand – An Overview Supporting Globally QAD Support Centers Local Presence, Global Reach United Kingdom Brierley Hill United States Utah United States Illinois Belgium Antwerp United States New Jersey United States California The Netherlands Schiphol Rijk United States Georgia Spain Barcelona Mexico City Poland Wroclaw Japan Tokyo Italy Milan China Shanghai India Mumbai Brazil Sao Paulo South Africa Durban Thailand Bangkok Australia Sydney 7

QAD On Demand – An Overview Full Strength ERP 8

QAD On Demand – An Overview Plus…… Business Intelligence (BI) Warehousing Customer Self Service (CSS) Supply Chain Portal (SCP) And…. . 9

QAD On Demand – An Overview Whole Product Different Shelves in QAD Store Connectors HRIS CRM Apps Shop Floor generic QAD Integration Infrastructure Tax EDI APS generic Payroll CPM Quality T&A Demand Z ADP T&E generic Built to Integrate 10

QAD On Demand – An Overview QAD On Demand Services Infrastructure • • Transformation Creation Infrastructure Change management Dedicated Monitoring and components tuning • • • Seven core of Services Data Center/operations • • Delivery Support Monitoring Business Process Outsourcing SLA reporting System administration • • • Resources aligned by skill set Operating system • • Change Management Training Manages resources • • • Near shore and off shore resource pool Version management • Globally managed to ensure consistency Customization EDI Systems Network Infrastructure Service Functional Management 11

QAD On Demand – An Overview Simple Integration QAD On Demand Common integration Tools Samba FTP QXtend ODBC Connectors for your On Premise apps 12

QAD On Demand – An Overview Supports any combination of On Premise and On Demand Environments 13

QAD On Demand – An Overview Certified and Qualified Environment • SAS 70 SSAE 16 - Alignment with ISAE 3402 international standards - Available for QAD Partner Data Centers • QAD R&D, Support and Services certified to ISO 9001: 2008 • Life Sciences – c. GMP qualified 14

QAD On Demand – An Overview Pricing 15

QAD On Demand – An Overview Pricing – User Types • Named user - Person, device, or process accessing database or an Add-On product • Limited user - Named user with access to limited functions • QAD device user - A person that uses an access device that connects to the system • E. g. Shop Floor Data Capture 16

QAD On Demand – An Overview Limited User Functions • Access to the following transactions • • • Browses, reports and process maps Global requisition approval * Project approval * Work order approval * Shop floor labor reporting Quality control reporting Shipment receipts * Shipment confirmation Service request * • Less than 30% of full users * Including EAM 17

QAD On Demand – An Overview Reasons Customers Select On Demand Divestiture or acquisition Version upgrade Hardware change Lack of support resource Cloud strategy 18

QAD On Demand – An Overview Nexteer • Business • • • - Global supplier of advanced steering and driveline systems Challenges - Rapid divestiture - Lack of internal resources - Automotive-specific needs - Global common business process across the globe Solution - QAD On Demand Results - 340 QAD On Demand users on 2 sites - Deployed automotive edition solution - Standard processes around the world - Enables IT to focus on strategic issues 19

QAD On Demand – An Overview Reasons Customers Select On Demand Divestiture or acquisition Version upgrade Hardware change Lack of support resource Cloud strategy 20

QAD On Demand – An Overview Dana • Business - Manufacturer of driveline products, power technologies • Challenges • Need to upgrade to QAD’s latest version Reduce customizations Flexibility Risk mitigation Solution - QAD On Demand • Results - 574 users on 6 sites - Standard solution that minimizes the need for customization - Reduce dependence on scarce IT resources 21

QAD On Demand – An Overview Reasons Customers Select On Demand Divestiture or acquisition Version upgrade Hardware change Lack of support resource Cloud strategy 22

QAD On Demand – An Overview Dacor • • Business - Manufacturer and distributor of high-end stoves, and accessories Challenges - Reduce costs in face of business downturn - Unacceptable system downtime - Add new applications while minimizing cost Solution - QAD On Demand Results - 112 QAD On Demand users - 14% improvement in system uptime - Comprehensive functionality, with ability to add more modules - Support business growth aligned to consumer market uncertainity 23

QAD On Demand – An Overview Reasons Customers Select On Demand Divestiture or acquisition Version upgrade Hardware change Lack of support resource Cloud strategy 24

QAD On Demand – An Overview Marshall Electric • Business - Founded in 1974, the leader in automotive ignition coils • Challenges - Ford supplier requiring MMOG/LE compliance - Lack of internal resources - Risk mitigation • Solution - QAD On Demand – Automotive Edition • Results - 16 QAD On Demand users on 2 sites MMOG/LE enabling solution Reduced dependence on in-house IT resources Reduced downtime risk 25

QAD On Demand – An Overview Devicor • Business - Medical devices for minimally invasive medical procedures • Challenges • Growth through numerous acquisitions Life science qualified solution with global support Limited IT resources Customization flexibility Solution - QAD On Demand • Results - 150 users on 18 sites in US, Europe and Asia Flexible solution that supports customization Rapid implementation using Easy On Boarding IT now focuses on more strategic issues 26

QAD On Demand – An Overview Reasons Customers Select On Demand Divestiture or acquisition Version upgrade Hardware change Lack of support Cloud strategy 27

QAD On Demand – An Overview Genzyme Brazil • Business – Genzyme Brazil • Challenges – Remote location – No IT infrastructure – Need quick ERP implementation – Full functionality but simple to use – Improve operational efficiency • Solution − QAD On Demand • Results − Implementation completed on time and within budget − No capital IT expenses − Consolidation with corporate 28

QAD On Demand – An Overview Takata • Business - Global supplier of advanced automotive safety systems • Challenges - Global standardize - Replace multiple older legacy ERP systems - Restructuring/right sizing • Solution - QAD On Demand • Results - 490 QAD On Demand users on 6 sites - Single system solution that scales with the customer - Replaced multiple systems, simplifying consolidations and supporting common business processes 29

QAD On Demand – An Overview Transitioning To On Demand Is Easy! • Upgrade Q-Scan - Pre-packaged consulting offering - Plan your deployment • Data migration plan • Integration plan • Training plan • Conversion services - Set you up in data center Convert your data Conference room pilot Training 30

QAD On Demand – An Overview How Does The Upgrade Process Work? Time dependent upon size/complexity Upgrade/Deployment Q-Scan Assessment Implementation Conversion Present Report Cutover Test/Train • Environment • Proposal • Planning • CRP • Data • Plan • • Acceptance test • Customizations • Costs Prepare source data (EE) • End user training • Functionality • Timescales • . Net UI training • 3 rd party apps • Resources • Project • Run pre-conversion utilities (EE) • Database conversion • Production environment • Database conversion • Execute cutover • Go live Implementation Options • Interfaces • Customizations • Modules • Localizations 31

QAD On Demand – An Overview Next Steps • Attend these related sessions: - Conversion to QAD On Demand • The A, B, C’s of moving to QAD On Demand • Tuesday, 3: 15 PM - Operating QAD On Demand • Learn more about operational environments for QAD On Demand • Wednesday, 1: 30 PM • Stop by the Solutions Expo 32

QAD On Demand – An Overview QAD On Demand Start your move now! 33

QAD On Demand – An Overview Questions & Answers Charlie Eggerding cre@qad. com 34

www. qad. com © QAD Inc 2012 35