q BSC BSC 1992 2000 1996 Harvard Business
q BSC • BSC 발전경과 측정과 보고 정렬과 커뮤니케 이션 1992 § § 전략관리 2000 1996 Harvard Business Review 논문: § 전사적 발전과 찬사: “The Balanced Scorecard — Measures that Drive Performance” Jan – Feb 1992 § “The Balanced “Putting the Balanced Scorecard to Work” September - Oct 1993 § HBR 로부터 “most Scorecard”가 18개국어 로 번역 important management practices of the past 75 years“의 하나로 선정 “Using the BSC as a Strategic Management System” Jan - Feb 1996 2000 5
q BSC • 전략실현 도구로서의 BSC Strategy Is a Step In a Continuum MISSION Why we exist VALUES What’s important to us VISION What we want to be STRATEGY Our game plan BALANCED SCORECARD Implementation & Focus STRATEGIC INITIATIVES What we need to do PERSONAL OBJECTIVES What I need to do STRATEGIC OUTCOMES Satisfied SHAREHOLDERS Delighted CUSTOMERS Efficient and Effective Motivated & Prepared PROCESSES WORKFORCE 6
q QPR BSC (2) • . . . – BSC – BPM – OLAP • … – QPR 솔루션의 특징 • Demonstration 7
q QPR BPM (2) • . . . – BSC – BPM – OLAP • … – QPR 솔루션의 특징 • Demonstration 9
q QPR OLAP (2) • . . . – BSC – BPM – OLAP • … – QPR 솔루션의 특징 • Demonstration 11
q e. Biz Service & Solutions Web Service & Solution Network Integration 20% 10% e. Biz Consulting 55% 2004 15% SI Service & Solution 14
q e. Biz Service & Solutions e-Marketing Supplier Customer E-CRM SCM Customer Supplier e-Marketplace 16
시연 (試演) QPR Demonstration
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- Slides: 18
