Q 4 Talk Time Solo Offer Agenda Talk

Q 4 Talk Time Solo Offer

Agenda Talk Time Solo Proposition Q 4 Talk Time Solo Offer Devices Why BT Terms & Condition's Summary © British Telecommunications plc

Talk Time Solo Proposition Q 4 Talk Time Solo Offer © British Telecommunications plc

Who are we targeting? Who is the target customer? • Small businesses / sole traders – 1 -5 connection market • Mobile phone is the key business tool • Owner manager business – always on requirement • Talk Time Solo is a single user tariff • SMS, Email, Internet & Social Media • Heavily influenced by the retail market Nokia Lumia 800 © British Telecommunications plc

Our Deal Gives Customers • Talk Time Solo • Launched in 2010, now our leading proposition in the SME base • A simple structure straightforward options • Minutes bundles that roll-over when not used • Market leading prices • The latest smartphone devices • One Plan Special offer • Better prices for customers taking more services with BT • BT Openzone • Leverage our key mobility selling point Black. Berry Bold 9900 HTC Desire S © British Telecommunications plc

What does Talk Time Solo currently look like? Talk Budget Device Hardware • Price • Bundle • • Smartphone SIM Only Smartphone Budget Smartphone Premium Smartphone Platinum Smartphone Double Minutes Removed on Premium £ 25. 00 £ 27. 50 £ 30. 00 Black. Berry 9900 goes up to the Platinum Tier 500 minutes Black. Berry Removed from the Sim Only Tier Unlimited texts UK Unlimited calls goes back up to £ 20. 50 500 MB Unlimited BT Wi. Fi access on Android Data One Plan/ BTBC Offer Bolt-on Services © British Telecommunications plc £ 20 £ 22. 50 £ 25 Unlimited Landline calls bundle - £ 5 Unlimited UK calls bundle - £ 20. 50 £ 32. 50

What is our Q 4 offer? ? Smartphone Talk • DOUBLE Minutes on Platinum Hardware • Bundle Budget Device SIM Only Smartphone Budget Smartphone DOUBLE Data on Platinum Premium Smartphone • £ 2. 50 reduction in Platinum Rentals 500 minutes Unlimited texts Platinum Smartphone 1000 minutes Unlimited texts • UK Unlimited calls for 1 p per month for the Data 500 MB Unlimited BT Wi. Fi access on Android first 3 months then £ 20. 50 thereafter Price Available from the 9 £ 25 £ 27. 50 th of January until the 31 st of March One Plan/ BTBC Offer © British Telecommunications plc £ 20 £ 22. 50 1 GB £ 30 £ 35 £ 25 £ 30 Unlimited UK Voice Extra for 1 ppm for the first 3 months (£ 20. 50 thereafter)

Devices © British Telecommunications plc

Device range remains a key focus Specification • Windows 7 Device • WI-FI, GSM, GPRS, 3 G, HSDPA • Data synchronisation - Active. Sync • Microsoft Zune for PC and Mac Connector Software • Micro USB • Bluetooth 2. 1 +EDR • USB 2. 0 High-Speed • 3. 5 mm AHJ Connector • Bluetooth Stereo Audio • Memory - 16 GB mass memory (no slot for micro-SD cards) • SDRAM memory - 512 MB • Battery – 9 hours of TT – Internal Battery Extra features • Micro SIM • Nokia Maps • Bing Maps • Flight Mode • Nokia Drive • Nokia Music • 2 Microphones • 3 D Accelerometer • Proximity sensor • Ambient light sensor © British Telecommunications plc

Black. Berry 9900 Ø 1. 2 GHZ Processor ØHigh-resolution 640 x 480 pixel colour display ØMemory: 768 MB application storage and 8 GB built-in media storage ØSlimmest & Lightest Black. Berry Bold ever Ømicro. SD card: Up to 32 GB ØCamera: 5. 0 megapixel, flash, autofocus, image stabilization, face detection, scene modes, geotagging, and 4. 0 x digital zoom ØVideo camera: 720 p HD video ØAutonomous GPS, assisted GPS, and simultaneous GPS ØBluetooth® technology ØBlack. Berry® Desktop Software 6. 1 and Black. Berry® 7 ØWi-Fi® technology: 802. 11 b/g/n ØAccelerometer, magnetometer, and proximity sensor © British Telecommunications plc ØQuad-band: 850/900/1800/ 1900 MHz GSM®/GPRS/EDGE networks

Talk Handset Range Nokia C 1 -01 Nokia C 2 -01 © British Telecommunications plc Nokia C 1 -02 Samsung B 2710 Samsung S 5260 P Nokia C 3 -00 Nokia C 5 Nokia C 3 -01

Smartphone Range Android Black. Berry Nokia & WP 7 BUDGET PREMIUM PLATINUM Good All Rounder Nokia E 5 Nokia 700 Nokia E 6 Nokia N 8 HTC Radar HTC Pro 7 Nokia Lumia 800 Nokia E 7 Black. Berry Curve 3 GBlack. Berry Pearl 3 G Black. Berry 8520 Best for Email, Best for Business Bold 9780 Torch 9860 Black. Berry 8520 Curve 9360 ‘Appy Appers SE Arc S HTC Samsung Explorer Galaxy Pro © British Telecommunications plc HTC Wildfire S HTC Desire S SE Arc S Torch 9810 Samsung Galaxy S 2 Bold 9900

Nokia Lumia 800 • BT’s Market Leading Offer • Choose the Nokia Lumia 800 • Double minutes – 1000 mins • Unlimited SMS • 1 GB data • Intra-business calling • Just £ 30 with One Plan or BT Business Complete Competitor Vodafone O 2 Carphone Warehouse BT Minutes 600 900 400 1000 SMS 250 Unlimited Data 500 MB 250 MB 1 GB Device Cost Free Line Rental £ 30 £ 35 £ 26 £ 30 © British Telecommunications plc

Black. Berry Bold 9900 • BT’s Market Leading Offer • Choose the latest Black. Berry Bold 9900 • Double minutes – 1000 mins • Unlimited SMS • 1 GB data • Intra-business calling • Just £ 30 with One Plan or BT Business Complete Competitor Vodafone O 2 Carphone Warehouse BT Minutes 900 600 1000 SMS 250 Unlimited Data 750 MB 500 MB 250 MB 1 GB Device Cost Free Line Rental £ 35. 00 £ 31. 00 £ 30 © British Telecommunications plc

HTC Desire S • BT’s Market Leading Offer • Choose the HTC Desire S • 500 mins • Unlimited SMS • 500 MB data • Intra-business calling • Just £ 25 with One Plan or BT Business Complete Competitor Vodafone O 2 Carphone Warehouse BT Minutes 300 600 400 500 SMS 250 Unlimited Data 500 MB 250 MB 500 MB Device Cost Free Line Rental £ 25 £ 30. 00 £ 26 £ 25 © British Telecommunications plc

Why BT © British Telecommunications plc

Talk Time Solo with ALL One Plan customers Key Messages FREE market leading handsets including New Nokia Lumia 800, Black. Berry 9900 & Samsung Galaxy S 2 UNLIMITED texts on all tariffs NOW £ 25. 00 3 Great Promotions 500 mins Unlimited texts 500 MB data ONLY for One Plan Customers Blackberry Torch 9860 1 £ 5. 00 saving © British Telecommunications plc 3 Nokia Lumia 800 2 NOW £ 30. 00 1000 mins Unlimited texts 1 GBdata £ 7. 50 saving OPTIONAL: Unlimited UK calls Bundle 1 p per month for 3 months, £ 20. 50 thereafter

Why BT for all your communications needs All your business needs in one package from BT ØUnlimited calls on your fixed line (£ 15. 00) ØUnlimited Broadband (£ 18. 00) ØBT Business Line (£ 15. 50) ØBT Talk Time Solo Platinum with Unlimited UK calls on your mobile (£ 50. 50) ØInclusive intra-business calling Ø£ 99. 00 per month for all your communications needs Ø£ 3. 30 per day – price of a sandwich from Pret Why BT? ØBT has a heritage of providing excellent service and reliability that has become an industry standard. ØOver 1. 1 million customers trust us to provide them with over 3 million business lines ØBT Business One Plan is the first steps towards convergence for SME customer combining your calls, lines, broadband & mobile from one provider © British Telecommunications plc ØBT has the largest Wi-Fi network in the UK with over 2. 7 million hotspots

Terms & Condition's © British Telecommunications plc

Terms & Conditions Minimum Contract Term is 24 months Premium & Platinum tariffs only available on One Plan and Ports Data Allowance only applies in the UK Charges Outside of the 500 MB or 1 Gig on Platinum are £ 2. 00 per MB SMS Allowance only applies in the UK and UK Mobiles Fair Usage Policy UK Landline Calls – 10, 000 minutes UK Calls – 3, 000 minutes Unlimited SMS – 3, 000 SMS Inclusive Minutes Allowance Calls to 01, 02 & 03 numbers Calls to Other Mobile Networks Calls to Other BT Mobiles Voicemail © British Telecommunications plc

New Talk Time Solo Recap • The cost of your xxxxx tariff will be £xx. xx per month. • You will receive a [Device Name]. • The 500/1000 minutes include calls to 01/02 numbers, all UK mobile networks and voicemail, they do not include 08 numbers • The tariff also includes unlimited SMS and 500 MB/ 1 Gig of data (500 Meg Smartphone Budget or Premium/ 1 Gig Platinum) Any usage on the device is your responsibility to manage & monitor – Advice can be sought on www. bt. com/mobiledatausage • The minimum contract term is 24 months. l Activation of your Mobile will be: (a) Porting: communicated to you via the implementation team within the next 5 working days (sales to enter PAC code on Selector Lite order form No order is to be placed for a port without a PAC code) (b) New Number: when the equipment has been received, which will be within the next 5 working days l Please check the contents of delivery prior to signature as BT Mobile is not responsible for lost items once the delivery has been accepted and signed for. © British Telecommunications plc

Summary © British Telecommunications plc

Key Points to Remember • Talk Time Solo Special Offer • Launching on 9 th January • Double minutes & Double date on Platinum • Market Leading Offer • Choose the latest Nokia Lumia 800 • Double minutes – 1000 mins • New Nokia Lumia 800 on Platinum • Unlimited SMS • £ 2. 50 price drop on Platinum rentals • Intra-business calling • Better value for BT Business One Plan or BT Business Complete customers: • Save £ 5 on their monthly Talk Time Solo rental • Get the unlimited UK calls bundle on their mobile for 1 p per month for the first 3 months then only pay £ 20. 50 per month © British Telecommunications plc • Double data – 1 GB data • Just £ 30 with One Plan or BT Business Complete