Putting the Enterprise into the Enterprise System Thomas
- Slides: 32
Putting the Enterprise into the Enterprise System Thomas H. Davenport Harvard Business Review, July-August, 1998, pp. 121 -131 授課老師: 林娟娟 教授 報告學生: 99756004 洪大能 99756010 陳志文 2020/11/29 Putting the Enterprise into the Enterprise System 1
前言(1/2) n n n 整合公司內部流通的所有資訊(產銷人發財) 企業系統,通常也稱作企業資源規畫系統 (Enterprise Resource Planning, ERP) 國外: SAP、Oracle、People. Soft、Baan 國內: 鼎新、普揚 ERP系統全球銷售金額 l l 2020/11/29 全球: 360億美元(2008年) SAP: 102億歐元(2007年) Putting the Enterprise into the Enterprise System 3
前言(2/2) n ERP是否為企業成功的萬靈丹 n n 破產案例: Fox. Meyer Drug 失敗的原因 n n 2020/11/29 技術上的挑戰 ERP和公司業務流程的整合 Putting the Enterprise into the Enterprise System 4
一窩蜂採用某一種套裝軟體 SAP R/3 SAP R/3 2020/11/29 Putting the Enterprise into the Enterprise System 9
組織受到衝擊(2/3) n Case 2 l l 2020/11/29 獨立自主 高科技公司利用 Enterprise System加 強組織紀律 強化管理控制 實施更統一 之作業流程 Enterprise System打 破階層結構 發揮更大創意 展現更大彈性 Enterprise System Putting the Enterprise into the Enterprise System 11
因地制宜的標準化(2/2) n 聯邦營運模式實施Enterprise System最棘手 的挑戰-確定整個組織什麼事求同?什麼事 存異? 2020/11/29 Putting the Enterprise into the Enterprise System 14
把事情作對(1/3) 寧靜對話 系統技術 2020/11/29 劍拔弩張 公司業務 系統技術 Putting the Enterprise into the Enterprise System 公司業務 15
將心力集中在顧客身上(1/4) 緊密配合 業務流程 Enterprise System 取得與維持服務優勢 2020/11/29 Putting the Enterprise into the Enterprise System 18
管理階層的角色(3/3) n 管理階層如果不謹慎掌控Enterprise System的發展,可能很快就會發現,自己 反而被系統控制 2020/11/29 Putting the Enterprise into the Enterprise System 24
心得 n n Enterprise System重點在Enterprise,不是 System Super users是Enterprise System建置與運行成 功的觸媒催化劑 把責任交給技術人員是非常危險的 業務流程與Enterprise System緊密配合,才 能取得與維持競爭優勢 2020/11/29 Putting the Enterprise into the Enterprise System 25
報告完畢 敬請指導 2020/11/29 Putting the Enterprise into the Enterprise System 26
企業系統 2020/11/29 28
Apple營收(1/2) >60% 31
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