Putting the Enterprise into the Enterprise System The
- Slides: 15
Putting the Enterprise into the Enterprise System The Dream of Information Integration vs. Nightmare 馬玉山 黃乃文 陳銘勳 吳文郁 許戎民 www. ecnet. com
Points to Ponder 1. The allure of enterprise system 2. When system and strategy clash • It’s the vendor not the customer “best practice” 3. The impact on an organization • An ES imposes its own logic on a company’s strategy, culture, and organization • ES can deliver great rewards, but the risks they carry are equally great 4. Stress the “enterprise” not the “system” 5. The role of management • what, when, where, who, how • Control ES or controlled by ES www. ecnet. com
Better Inventory Planning Median Best-in-Class Industrial Chemical Total Inventory Days of Supply Packaged Goods Telecom Source: Pittiglio Rabin Todd & Mc. Grath www. ecnet. com -51% 47 23 Computer & Electronic -77% 78 18 45 39 44 GAP -36% 70 -42% 67 88 -50%
On-Time Delivery Median Best-in-Class Available to Promise Customer Request Date Missed 81. 1 94. 6 89. 9 Commit Date Source: Pittiglio Rabin Todd & Mc. Grath www. ecnet. com 97. 1 18. 9% 5. 4% 10. 1% 2. 9%
Improving Cash Flow Cash-to-Cash Cycle Times (calendar days) Median Best-in-Class Industrial Chemical GAP 17. 2 Telecom 45. 0 -58% -47% 85 -75% 97. 4 24. 7 45. 6 Source: Pittiglio Rabin Todd & Mc. Grath www. ecnet. com -78% 59 25. 0 Packaged Goods Computer & Electronic 77. 8 130. 1 -65%
Solution Maps - Business Models for Coherent and Comprehensive Industry Solution Enterprise Management Customer Care Research & Development Procurement Manufacturing Distribution Business Support www. ecnet. com
Solution Maps: Designing the Business Solution Map Dimension of Business Design Leadership People Organizational Structure Process Empowered by Business process driven configuration www. ecnet. com Infrastructure
Solution Maps: Assuring Customer Success Solution Map Certified business partners Products Processes People SAP subsidiaries Feedback www. ecnet. com Enterprisespecific solution
Solution Maps: Building the IT-Solution Level 1 Level 2 This Means. . . Product Available with Future Releases Future Focus P Partner Product Available with Future Releases Solution fit of software products Timeline for software solution www. ecnet. com
Business Application Architecture SEM Enterprise Management Business Intelligence Customer & Partner Relationship Management Product Creation Supply Chain Planning & Optimization Supply Chain Execution Business Support & Infrastructure www. ecnet. com
Business Intelligence is Everything That Helps People to Make the Right Decisions - in Time 1 Alignment Linking strategy to departmental goals 4 Action Adopting strategy to emerging conditions www. ecnet. com 2 Feedback Collection performance date 3 Learning Analyzing and simulating alternatives
Decisions Based on Measurements Solution Map Key Performance Indicators Enterprise Management Value creation Long-term growth Customer Relationship Management Customer satisfaction Innovation Product innovation rate Market share Operations Total inventory days of supply Orders on time Business Support Employee satisfaction Overhead cost rate www. ecnet. com
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