Putting a bike PUTTING A BIKE ON A

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Putting a bike PUTTING A BIKE ON A on a boat! BOAT! BOB STEAR

Putting a bike PUTTING A BIKE ON A on a boat! BOAT! BOB STEAR Bob Stear Deputy Chief Engineer DEPUTY CHIEF ENGINEER

CONTENTS The questions I’m going to address: • What are some of our big

CONTENTS The questions I’m going to address: • What are some of our big challenges? • What types of things work for us? • What have we learnt? • Why Bike on a Boat? ! The route through: • Our geography, stats, objectives • Using our structure to tell the story • So what about these challenges? • Summary

§ Serving over 8 million customers § Providing 1. 8 billion litres of drinking

§ Serving over 8 million customers § Providing 1. 8 billion litres of drinking water per day § 47, 000 km of water mains § 93, 000 km of sewers § 1, 026 sewage treatment works § 156 water treatment works § Over 5, 000 employees § 700, 000 tonnes of sludge recycled to farmland/year

OUR FIVE CORE OBJECTIVES Objective 1 Embed customers at the heart of all we

OUR FIVE CORE OBJECTIVES Objective 1 Embed customers at the heart of all we do Objective 2 Drive operational excellence and continuous innovation Objective 3 Invest responsibly for sustainable growth Objective 4 Change the market for the better Objective 5 Create an awesome place To work

WE BENCHMARKED OURSELVES AND WE FOUND 1. Focus 2. Processes/Structure 3. Culture

WE BENCHMARKED OURSELVES AND WE FOUND 1. Focus 2. Processes/Structure 3. Culture

Head of Innovation Front End Innovation Team Portfolio Management Team Technical Team Innovation Exploitation

Head of Innovation Front End Innovation Team Portfolio Management Team Technical Team Innovation Exploitation & Governance Team Smart Cities & Model Sites Team

OPEN INNOVATION 1 2 Identifying trends and future innovation needs 3 Finding a home

OPEN INNOVATION 1 2 Identifying trends and future innovation needs 3 Finding a home for new ideas All underpinned by creating a culture of curiosity and collaboration Generating ideas

OPEN INNOVATION 7

OPEN INNOVATION 7

INTERNAL IDEATION AND CONTINUOUS IMPROVEMENT 8

INTERNAL IDEATION AND CONTINUOUS IMPROVEMENT 8

TOTEX - LEARNING FROM OTHERS Trial of MIT, Boston novel leakage robot Sustainable drainage

TOTEX - LEARNING FROM OTHERS Trial of MIT, Boston novel leakage robot Sustainable drainage in Australia Add Footer Text 9

WHO’S GOING WHERE? Mark Gwynne Leicester Adam Perkins Copenhagen Emma Fitzgerald San Francisco Andrew

WHO’S GOING WHERE? Mark Gwynne Leicester Adam Perkins Copenhagen Emma Fitzgerald San Francisco Andrew Fairburn Antwerp Elliott Walker San Francisco Peter Jones San Francisco Bob Stear Singapore Dave Sklenar San Diego Add Footer Text Mark Craig Namibia Mikal Willmott Cape Town James Goldfinch Adelaide Ian Hope New Zealand 10

Head of Innovation Front End Innovation Team Portfolio Management Team Technical Team Innovation Exploitation

Head of Innovation Front End Innovation Team Portfolio Management Team Technical Team Innovation Exploitation & Governance Team Smart Cities & Model Sites Team

We manage our network to minimise problems PRESSURE TRANSIENTS Totex: Calmer, more resilient networks

We manage our network to minimise problems PRESSURE TRANSIENTS Totex: Calmer, more resilient networks

We manage our network to minimise problems RAPID DETECTION OF BACTERIA Totex: Proactive detection

We manage our network to minimise problems RAPID DETECTION OF BACTERIA Totex: Proactive detection of coliforms

We will keep our bills low REAL TIME ABSTRACTION MANAGEMENT Totex: Management of raw

We will keep our bills low REAL TIME ABSTRACTION MANAGEMENT Totex: Management of raw water quality at the intake

We will keep our bills low LOW-P TRIALS Conventional R&D: Taking the P out

We will keep our bills low LOW-P TRIALS Conventional R&D: Taking the P out of Packington

We will keep our bills low SLUDGE DEWATERING Conventional R&D: Reducing the cost of

We will keep our bills low SLUDGE DEWATERING Conventional R&D: Reducing the cost of moving sludge

We manage our network to minimise problems FATS OIL AND GREASE Keeping our sewers

We manage our network to minimise problems FATS OIL AND GREASE Keeping our sewers flowing freely

Head of Innovation Front End Innovation Team Portfolio Management Team Technical Team Innovation Exploitation

Head of Innovation Front End Innovation Team Portfolio Management Team Technical Team Innovation Exploitation & Governance Team Smart Cities & Model Sites Team

PORTFOLIO MANAGEMENT 19

PORTFOLIO MANAGEMENT 19

We will keep our bills low SECURING EXTERNAL FUNDING £ 27. 3 m Externally

We will keep our bills low SECURING EXTERNAL FUNDING £ 27. 3 m Externally funded research Add Footer Text 20

Head of Innovation Front End Innovation Team Portfolio Management Team Technical Team Innovation Exploitation

Head of Innovation Front End Innovation Team Portfolio Management Team Technical Team Innovation Exploitation & Governance Team Smart Cities & Model Sites Team

We manage our network to minimise problems INTELLIGENT PUMPING STATIONS Totex: Resilient, efficient assets

We manage our network to minimise problems INTELLIGENT PUMPING STATIONS Totex: Resilient, efficient assets with optimised maintenance Proactive asset maintenance Optimise energy use Optimise TOTEX Flood prevention Effective operational interventions

FOUR BIG CHALLENGES Add Footer Text 24

FOUR BIG CHALLENGES Add Footer Text 24

SUMMARY Did I address the questions? • What are some of our big challenges?

SUMMARY Did I address the questions? • What are some of our big challenges? • What types of things work for us? • What have we learnt? • Why Bike on a Boat? ! • Thank you for listening!