Push Notifications Service Bruno Silva de Sousa ITCDA

Push Notifications Service Bruno Silva de Sousa - IT/CDA My. CERN - 08/11/2016

Push Notifications Service Live notifications to any supported device From CERN services to CERN users Opt-in configuration user selects what/how he wants 2

Examples CERN Cards Service Renew your Swiss Legitimation card Individualized notifications Indico Your event XYZ agenda is now available CERN Computer Centre Host CERNDC 33 is unavailable Group notifications Location based IT DHO New Internal mobility position available Medical Service Blood donation today at R 2 CERN Bulletin LHC Report: machine commissioning Internal Communication Einstein road will closed next Tuesday 3

Possibilities User decides which, where and how often notifications are delivered • • • I want CERN News to be delivered on my smartphone I want a summary of my EDH notifications to be delivered by email once a day I want notifications marked as critical to be delivered on all my devices 4

Benefits • • • Notify people faster and act more quickly Declutter mailboxes Meaningful and extended notifications to users Notify based on location Measure users engagement and relevance 5

High level architecture 6

This architecture maps to • A web portal to read notifications • Subscribe to notification channels • Configure delivery • Manage devices 7

This architecture maps to Notification application for Windows, Mac and Linux and mobile app with same level of functionality We can imagine having actions triggered from the notifications 8

Opportunities The project requires the development of a mobile app • This app can become the placeholder for other CERN mobile applications • • • Existing projects can be integrated New apps can be developed by the community • For e. g. visitors support, outdoor/indoor navigation, lightweight EDH, Indico, etc • Aim to provide a supported a digital swiss knife to CERN people 9

Status We aim to develop a redistributable solution using services and tools provided by the IT department • 3 development teams working on as a parttime project • Prototypes should be available during Q 1 2017 depending on the team members availability • 10

How it can map with My. CERN • The Push Notifications Service can provide the notifications functionality of My. CERN 11

Questions? If you want to join the team or have questions or comments, please send a message to push-devteam@cern. ch 3/6/2021 12