Public Engagement Framework Karenina Fromhold Community Engagement Practice

Public Engagement Framework Karenina Fromhold, Community Engagement Practice Lead, Digital Design and Innovation July 2020 OFFICIAL

Why have a Public Engagement Framework? • Victorians have asked us to improve how we engage the public • Enhances the democratic process and transparency in government decision-making • Helps to build and maintain trust in government • VAGO audit and recommendations • Promotes leading engagement practice in Australia • Framework supports Engage Victoria • Support for our practitioners to navigate the complexities of public engagement in government OFFICIAL

Engagement feedback What didwant theyus care about? What the community to improve 68% OFFICIAL 48% 49% Clarify purpose of engagement Diversity 72% 78% 52% Options for engagement Understand how the feedback is used Clarify what they can influence Reporting back

What does the Wo. VG Public Engagement Framework include? • A consistent public engagement vision for Victoria • Principles and definitions for engagement • A how-to guide for the design and delivery of engagement • Evaluation outcomes, indicators and measures • A promise to the public OFFICIAL

Principles Meaningful: the process of public engagement is genuine and informs the final decision. Inclusive: the engagement is respectful, inclusive and accessible. Transparent: the engagement is clear and open about what the public can and cannot influence Informed: the engagement provides relevant and timely information to the public. Accountable: the engagement is high quality and responsive to the public. Valuable: the engagement creates value for the community and government. This can include social, economic and environmental value. OFFICIAL

Key take-aways for shaping change • A clear reason for the change • Collaborate with experts • Start with a Vision and Principles • Engage the people who will be impacted • Seek senior endorsement • Share widely OFFICIAL

Next steps for the Framework Approvals Publish Public Engagement Framework in 2020 Implement the Framework Reporting to begin 2021/22 Data informs capability uplift for public engagement from 2022. OFFICIAL

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