Provide client consultation services 4 Advise clients on

Provide client consultation services 4: Advise clients on hair maintenance and management

Identify client’s current hair care regime During the early stages of consultation you identified: �How much time the client spends styling their hair �The types of treatment, styling and finishing products the client uses �The types of tools and equipment they use to style their hair �How often they visited the salon in order to maintain their style.

Advise clients on products and maintenance Now you will need to: �Give advice and recommendations on products they should use (if different to what they already use) �Recommend alternative styling tools and equipment if needed �Advise the client on how often they should visit the salon in order to maintain their style (including the cost of this) �Recommend any further treatments needed for example conditioning treatments or regular fringe trims �Give the client any advice or tips on how to style and manage their hair at home

The advice you give to a client comes from excellent knowledge of products, equipment and services and also from personal experience: �Try the products available in your salon on your own hair �Treat yourself to any new services available so that you can recommend them to the client �Get feedback on products and services from clients �Keep up to date with the latest tools and styling equipment so that you can inform the client of their benefits