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Prospect Name and Logo Presenter Name Date

Prospect Name and Logo Presenter Name Date

Overview Today’s Business Challenges Emergence of ASPs The USi Solution – Product – Power

Overview Today’s Business Challenges Emergence of ASPs The USi Solution – Product – Power – People Customer Profiles

What We Hear. . . “The hidden implementation and support costs turned our ERP

What We Hear. . . “The hidden implementation and support costs turned our ERP project into a nightmare. ” CEO, “Inc. 500” Company “All of our technical staff is on revenue generating activities. ” VP of Sales, Technology Sector “Once we hire and train someone, we lose them. ” MIS Manager, Midwest Manufacturing Firm “Growing our business is our focus; not integrating incompatible and obsolete technology. ” President, Financial Services Firm

Time to Market Amazoned: “When an established company is blindsided by the quick success

Time to Market Amazoned: “When an established company is blindsided by the quick success of an Internet-only competitor. ” The message about e-commerce is simple: Don't wait! Information. Week May 3, 1999 “We should be doing something with e. Commerce, but I don’t even know where to start… I am afraid we are going to get ‘Amazoned. ’ ” VP of Marketing, National Retail Chain

Technology Enablers Explosion of internet and bandwidth Adoption and maturity of ERP applications Distributed

Technology Enablers Explosion of internet and bandwidth Adoption and maturity of ERP applications Distributed computing Telecom regulatory changes 5

Market Drivers Explosion of E-Commerce and “dot. com’s” Availability of capital Global markets and

Market Drivers Explosion of E-Commerce and “dot. com’s” Availability of capital Global markets and increased competition Focus on core competencies and outsourcing 6

Today’s Business Challenges Lack of technical expertise Shorter time to market Emergence of Internet

Today’s Business Challenges Lack of technical expertise Shorter time to market Emergence of Internet Complexity of IT environment Globalization 7

Traditional Approach to Implement Applications Determine business requirements Evaluate software options Evaluate hardware &

Traditional Approach to Implement Applications Determine business requirements Evaluate software options Evaluate hardware & network options Manage implementation and test new system Integrate and maintain legacy systems during implementation Evaluate professional services Recruit, hire, and train employees in new skills Evaluate ROI and total cost of ownership Train and support end users Procure desired solution from each vendor Monitor, troubleshoot and resolve software, hardware, and network problems 8

Evolution of the Applications Market How do I get my application? Why am I

Evolution of the Applications Market How do I get my application? Why am I buying & fixing the wheel? Buy it as a service. Build it yourself. 1980’s 1990’s Buy a packaged application. Why am I re-inventing the wheel? 2000’s

The Emergence of Application Service Providers “An ASP manages and delivers application capabilities to

The Emergence of Application Service Providers “An ASP manages and delivers application capabilities to multiple entities from a data center across a wide area network. ” ASP Consortium 1999

What the Industry Says … “My Opinion: you won’t be buying computers or software

What the Industry Says … “My Opinion: you won’t be buying computers or software anymore… you’ll rent from a service provider. ” Scott Mc. Nealy, CEO Sun Microsystems “Two-thirds of our applications will be sold as a service in three years. ” Larry Ellison, CEO Oracle in 1999 “The only thing that's going to change is that you'll be able to… host [applications] on a server… that some third party runs. ” Bill Gates, CEO Microsoft

What the Analysts Say … By 2003, the ASP market worldwide will reach $22.

What the Analysts Say … By 2003, the ASP market worldwide will reach $22. 7 billion. This is a CAGR of 91% from 1998. November. 1999 Today 1% of companies use application hosting. By 2003, it will reach 22% of all applications purchased. December. 1999 . . . the ASP service signifies a major computing revolution, with the power to dramatically redraw today's IT ecosystem… January. 2000

ASP Components Ongoing Support Implementation Services Applications & Databases Computing Hardware Data Centers Networked

ASP Components Ongoing Support Implementation Services Applications & Databases Computing Hardware Data Centers Networked Communications 13

Types of ASPs IT Service Firms Ongoing Support Implementation Services Software Firms Applications &

Types of ASPs IT Service Firms Ongoing Support Implementation Services Software Firms Applications & Databases Application Infrastructure Providers Computing Hardware Data Centers Co-location Data Centers Networked Communications 14

The USi Breakthrough USi Service Difference Ongoing Support Implementation Services Applications & Databases Computing

The USi Breakthrough USi Service Difference Ongoing Support Implementation Services Applications & Databases Computing Hardware Data Centers Networked Communications 15

USi Service Difference The Best Brands, The Best Way The best applications i. MAP

USi Service Difference The Best Brands, The Best Way The best applications i. MAP Services Delivered over the best infrastructure Implemented and managed by the best people All for a flat monthly fee

i. MAP Services Relationship Management powered by Siebel Financial Systems powered by People. Soft

i. MAP Services Relationship Management powered by Siebel Financial Systems powered by People. Soft and Lawson Human Resources Management powered by People. Soft and Lawson Electronic Commerce powered by Broad. Vision, Microsoft and Ariba Enterprise Messaging and Collaboration powered by Microsoft Business Intelligence powered by Sagent Professional Services Automation powered by Niku Application and Web Hosting powered by 17

Inter-Enterprise (E-commerce) Intra-Enterprise i. MAP Services Integration Back Office Financials Human Resources Purchasing Front

Inter-Enterprise (E-commerce) Intra-Enterprise i. MAP Services Integration Back Office Financials Human Resources Purchasing Front Office Common Applications Sales Service Marketing Integration

USi Delivery Platform Data Centers Priority. Peering. SM USi. View. SM USi. Mirror. SM

USi Delivery Platform Data Centers Priority. Peering. SM USi. View. SM USi. Mirror. SM Security

USi People Led by Chris Mc. Cleary, who Forbes selected as one of the

USi People Led by Chris Mc. Cleary, who Forbes selected as one of the top 25 internet visionaries … Picked as one of Inter@ctive Week’s top 10 places to work. . .

USi People Application Consulting & Engineering Implementation Rapid Implementation Methodology Client Care 24 x

USi People Application Consulting & Engineering Implementation Rapid Implementation Methodology Client Care 24 x 7 coverage Integrated, proactive network security system Training, Maintenance and Upgrades

USi Total Responsibility Single Point of Contact End-to-End Accountability ISO 9001 certified 99. 5

USi Total Responsibility Single Point of Contact End-to-End Accountability ISO 9001 certified 99. 5 -99. 999% Availability Guaranteed SLA

Low RISK delivery Traditional ‘Product’ Model Purchase hardware Purchase software Purchase/perform implementation Design &

Low RISK delivery Traditional ‘Product’ Model Purchase hardware Purchase software Purchase/perform implementation Design & install network USi Service Model One provider for all components and services Single responsibility Manage multiple warranties Internally integrate & operate Fragmented accountability: - Software Vendor - Consulting Firms - Hardware Manufacturers Low capital investment Guaranteed availability functionality, and delivery 23

Proven with Customers

Proven with Customers

Meeting the Challenge Lack of technical expertise E-Commerce i. MAP Service Goals: Needed an

Meeting the Challenge Lack of technical expertise E-Commerce i. MAP Service Goals: Needed an e-commerce site Lacked the in-house expertise Powered by Microsoft Site Server Why USi? “USi put together a technical package and a business relationship … that guarantees high-availability and low latency. ” George Spanos Manager Application Development

Meeting the Challenge Time to Market E-Commerce i. MAP Service Powered by Broad. Vision

Meeting the Challenge Time to Market E-Commerce i. MAP Service Powered by Broad. Vision Goals: Needed to launch a site for 1999 holiday season Transform to national brand Retain focus on customer, not on sale Why USi? 90 -day implementation “We are relying on this solution to … significantly expand our reach…” Brett Mosher Vice President

Meeting the Challenge Emergence of the Internet Goals: Started as a company that consolidated

Meeting the Challenge Emergence of the Internet Goals: Started as a company that consolidated and managed dental practices E-Commerce i. MAP Service Powered by Microsoft Site Server Why USi? Needed to implement quickly “USi is the only provider that offered a comprehensive, integrated, and guaranteed solution to meet the needs of our customers…” Scale to consumer demands Robert Fleshner President Decided to become a portal

Meeting the Challenge Complexity of IT environment Goals: Provide a mobile sales force with

Meeting the Challenge Complexity of IT environment Goals: Provide a mobile sales force with ability to access and synchronize with corporate databases Had invested 2 years in a custom development effort Relationship Management Powered by Siebel Why USi? “We chose USi because they could provide the full applications management service … in the timeframe we wanted. ” Sandi Miyaki Director Channel Operations

Meeting the Challenge Globalization USi Financial System Powered by People. Soft Goal: Global financial

Meeting the Challenge Globalization USi Financial System Powered by People. Soft Goal: Global financial management system Why USi? We’re leveraging USi’s cutting-edge technology and highly-skilled expertise … to ensure the delivery of critical applications to our financial groups worldwide. ” Peter Card, Vice President

USi…The Company FIRST ASP PRODUCTS NASDAQ: USIX Employees = 1, 000 Contracts > $150

USi…The Company FIRST ASP PRODUCTS NASDAQ: USIX Employees = 1, 000 Contracts > $150 M Market Share > 35% PEOPLE POWER

What’s the Next Step? Business Objectives Requirements Gathering Architecture & Requirements USi i. MAP

What’s the Next Step? Business Objectives Requirements Gathering Architecture & Requirements USi i. MAP Service Offering Technical Solution, Services, Pricing, & SLA Execute Contract Implement i. MAP Service

Contact Us One USi Plaza Annapolis, MD 21401 -7478 800. 809. 3003 www. USi.

Contact Us One USi Plaza Annapolis, MD 21401 -7478 800. 809. 3003 www. USi. net