Proposition for Oracle 3 G Platform for Healthcare

Proposition for Oracle 3 G Platform for Healthcare Ÿ leveraging on Oracle Siebel CTMS and SOA Fusion vision Ÿ introducing a new generation of framework for Healthcare

HIS Customer expectations • Managing and tuning processes across Healthcare Provider • Starting from Clinical Pathway • Down to resource assignment and procurement

HIS evaluation scorecard Ÿ Comprehensive – – – From general ward to ICU mgt through Outpatient and Chemotherapy From OR to Pharmacy mgt From Pas to Billing through procurement and HCR mgt HIS 2 G Ÿ Compliant – With country regulation and healthcare policies as well as standards HIS 3 G Ÿ Consistent and Manageable – Across features and modules Ÿ Reliable – It is more than anywhere else a mission critical application Ÿ Pro-active – Not only support users but drive operation Ÿ Agile – Eases and enforces ongoing strategies of change Ÿ Intelligent – Shows where to improve

HIS Architecture Two Strategies Ÿ One product fits all – – – Cerner Agfa Mc Kesson Ÿ Best of breed (2 G) – – With SI as prime and EAI technologies as glue

One product VS Best of breed (today) Best of breed leads till you start implementing

Best of breed issues • Clinical pathway implementation is a nightmare PAS ICU OR EBS • Business intelligence is poor • Reliability is questionable and expensive EAI • Prime is at high risk with few grip on the deal mgt Conclusion: EAI framework does not provide enough services to build Best of Breed HIS

Improving best of breed approach Strategy Ÿ Move from synchronizing applications to managing processes that orchestrate Healthcare professional activities. Ÿ Process will call ISV services to support task execution when required. Hence ISV applications need to be services. Ÿ Reduce development and improve reliability by providing: Ÿ a process setup and execution environment Ÿ an end-user front-end to: Ÿ Trigger processes (ie. Ordering) Ÿ Assign resources (ie. Scheduling) Ÿ Manage worklists and alerts

Improving best of breed approach Turning CRM into Patient Relationship Management Ÿ Healthcare Provider is a customized service industry. IT key contribution in any service industry is to orchestrate customer related service processes using CRM. Ÿ Most of CRM implementation includes integration of legacy applications as services to support task execution. Ÿ Pharmaceutical companies are managing Clinical pathway using CRM products. Oracle CRM with its clinical dedicated module (CTMS) is the leading product for clinical trial Ÿ Oracle CRM-CTMS is a process centric product talking healthcare (patient, order, drugs, …). It drives execution of clinical pathway ordered by physicians. First analyses of RFP for HIS shows significant adequacy.

Improving best of breed approach Launching Oracle 3 G Framework for Healthcare Portal / MPI Access & Identity Management ISV Components CRM/SOA Suite Clinical Pathway Editor Resource Allocation Clinical Pathway Process Mgr ADT CPOE Terminology Normalization Normalized Clinical Data Repository Care Plan Report DRG Work list Management Healthcare Transaction Base Labs Translate Disparate Vocabularies & Concepts Radio EBS Suite Financials & Asset Management Procurement & Logistics Human Capital Management Data Model DW/SOA Suite Business Intelligence Corporate Performance Mgt Clinical Decision Support Handheld Support Regional Health Networks

Improving best of breed approach Launching Oracle 3 G framework for Healthcare • Clinical pathway implementation is at the heart of HIS • Business intelligence is powerful • Reliability is Oracle apps stack dependant • Prime has a strong grip on the over all solution

CRM/HTB integration Ÿ Ÿ Ÿ CRM manages processes and process related data persistency HTB manages patient related data aligned on standard Up-dating HTB is nothing else than a task within a process where data related to process persistency are either Ÿ required from HTB Ÿ submitted to HTB Viewing patient record is an HTB feature Viewing patient care plan is a CRM feature Portal will glue the 2 views together Care Path mgt Task Execution Get data from HTB Condition 1 Activity 1 Condition 1 Activity 2 Condition 1 Activity 3 Send data to HTB

Who could be interested Ÿ Any SI considering HC with a best of breed strategy Ÿ Any large Hospital with: – – A strategy for a massive implementation of Care pathway Legacies to integrate Ÿ Any Gov HC Agency thinking about national framework to enable local policies Ÿ Any ISV considering: – – – Moving from a niche solution to an hospital wide system Bulding an hospital wide system through acquisition Quickly releasing a 3 G Solution reusing 2 G building blocs