Promoting Public Private Provider Participation in Registries Getting

Promoting Public & Private Provider Participation in Registries: Getting to 100% Kevin Czubachowski, MDCH Immunization Field Rep. Wendy Nye, Region 4 MCIR Supervisor 1/9/2022 1

MCIR Background Public Health Code requirement Tracks children birth to 20 years State divided into 6 regions Software development Providers required to record shots administered as well as histories Access only granted to registered approved users 1/9/2022 2

Region 4 Background 9 -counties, inner-city, rural & urban Development of region with input from local public health depts. Two full-time staff, two part-time in -kind staff Advisory Council created for policy development and oversight 1/9/2022 3

Participation: Where Are We Now? 100% public and private providers registered 89% regularly submitting data to registry (monthly report) 375 provider sites 136 schools/daycares/other 1/9/2022 4

Maximizing Participation Collaboration Provider Identification Database Development Communication Provider registration Participation 1/9/2022 5

Maximizing Participation Continuous data quality assessment Open communication with sites Follow-up and follow-through Rewards & recognition 1/9/2022 6

Collaboration Work through existing channels Health Departments Managed Care Organizations Hospital Systems Develop relationships early Create “buy-in” 1/9/2022 7

Provider Identification Local health departments Survey for immunization providers Follow-up Providers Hospitals Health Departments 1/9/2022 8

Database Development Access database created to track providers Ability to enter additional fields Run queries on various fields Simplifies communication & followup process 1/9/2022 9

Communication Introduction letter Awareness/education Marketing Training Enforcement Follow-up 1/9/2022 10

Provider Registration Attach registration forms to intro letter Second & third mailings Follow-up phone calls Site visits 1/9/2022 11

Provider Participation Offer methods of participation: Paper/scan form submission & IVR Dial-up for read & write access Transfer from billing data Internet Establish timelines/policies Follow-up 1/9/2022 12

Data Quality Assessments Assess provider participation & submission rates System Status Report Provider Profiles Ad Hoc Reports Follow-up 1/9/2022 13

Open Communication… Letters/phone contacts Welcome/news screen Newsletter E-mail lists Meetings Web site 1/9/2022 14

Follow-Up and Follow. Through Establish trust Guidelines & protocol Enforcement Go the extra mile 1/9/2022 15

Rewards & Recognition Spotlight on providers Newsletter articles Meetings Incentives Awards ceremonies 1/9/2022 16

In Conclusion… To maximize immunization provider participation, registries must: Develop a database Communicate Follow-up Enforce Recognize 1/9/2022 17

Contact Information Kevin Czubachowski, MDCH Immunization Field Representative 810 -985 -9246 E-mail: Czubachowski. K@michigan. gov Wendy Nye, Supervisor, Region 4 MCIR 810 -257 -3562 E-mail: Wnye@co. genesee. mi. us 1/9/2022 18