Promoting microcredit in Belgium Vision Each human being

Promoting microcredit in Belgium

Vision Each human being regardless its educational background, its income, its economic position or its geographical origin has a right to economic initiative and a right to choose its destiny in our society

The Unmet Demand 1, 250, 000 1, 000 750, 000 500, 000 250, 000 0 Start-Up Jobseekers Selfemployed

The Unmet Demand 125000 100000 750000 25000 0 Start-Ups Jobseekers Self-employed microloans

Mission

Corporate Values Respect Innovation Trust Professionalism Solidarity

Corporate structure micro. Start SCRL-FS Cooperative company Social Purpose Capital: 4, 2 M EUR 23 employees micro. Start Support Asbl Non profit Subsidized Budget: 600 k EUR 4 employees & 150 volunteers

Governance micro. Start SCRL/CBVA Antonio Cano AG Insurance Philippe Maystadt Chairman Emmanuel Landais Adie Samuel Clause EIF Luc Haegemans BNPP Fortis Olivier Brissaud microstart Support 10

Management micro. Start Group Patrick Sapy General Manager Ludo Moyersoen m. S Support Coordinator Denis Hees Operations Manager Mathieu Godfroid Chief Financial Officer 11

Business model

our operations

Offices / Contact points

Products and services Business Loans 500 -15. 000 EUR 48 Installments max. Fees: 5% upfront Interest Rate: 8, 95%-9, 95% Individual-Group Lending Investment-cash

Work Flow Contact Through Prospection or Partner Recep tion With or without appointment Instruct ion Creation of the credit file with the client Credit comittee Disburs ment Renewa l Follow up Weekly Min. 6 months Identification of client’s needs Information on microstart Business development Services before start-up Individual Group Business development Services after start-up Individual Group

Products and services Business Development Services Up-front services Post creation services Training to prepare the business management exam Individual help or Group trainings to build a project: • Youth. Start • Dream. Start (for < 30 years old) Expert meetings (marketing, sales, law, …) Individual coaching on the field Specific trainings (budget management, accountancy, marketing, …)

Results # contacts

Results # loans per year

Outstanding

Our Customers Our customers

Professional occupation Before microloan Employ ee 18% Selfemp loyed 42% Jobseek er 33% Inactive 7%

80% Below Poverty Line

70% Born Abroad

Our Impact

1000 new jobs

Impact study 2014 Input Micro. Start scrl-fs • Granted loan from BNP: € 1, 300 K* • Capital: € 1, 210 K** • 5 board members and 1 to 7 employees Micro. Start asbl • 3 board members + 3 employees + 100 volunteers • Donation € 88 K* * Total amount during the years 2011 and 2012 ** As of the end of 2011

Impact study 2014 Activities Micro. Start scrl-fs • Granted loan from BNP: € 1, 300 K* • Capital: € 1, 210 K** • 5 board members　and 1 to 7 employees Micro. Start asbl • 3 board members + 3 employee + 100 volunteers • Donation € 88 K* Microfinance Business Development Services

Impact study 2014 ct Output c Dire Micro. Start scrl-fs • Granted loan from BNP: € 1, 300 K* • Capital: € 1, 210 K** • 5 board members　and 1 to 7 employees Micro. Start asbl • 3 board members + 3 employee + 100 volunteers • Donation € 88 K* lts u s e t. R – e om 0 utc pa – Im

Advocacy Regulatory framework in Belgium Immediate loss of Social Income High Amount of Social Contributions University Degree to get your VAT Number If not, Central Jury organized by the Regional Agency of Economy

Contact micro. Start Belgium Patrick Sapy - CEO (FR-NL-ENG-DE) patrick. sapy@microstart. be +32 478 44 53 59