Promoting Interoperability in Europe ISA A programme on

Promoting Interoperability in Europe ISA² "A programme on interoperability solutions and common frameworks for European public administrations, businesses and citizens as a means for modernising the public sector" e. Government Luxembourg, December 2015 Margarida Abecasis Margarida. abecasis@ec. europa. eu DG for Informatics European Commission 1

ISA Interoperability Solutions for European public Administrations Objectives Efficient … and effective electronic cross-border and crosssector interaction between European public administrations … share and re-use existing successful or new Interoperability solutions, common services and generic tools. Flexible and interlinked …IT systems allow smooth implementation of Community policies and activities. 2

ISA² in brief Extended scope Programme on interoperability solutions and common frameworks for European public administrations, businesses and citizens as a means for modernising the public sector Administration to: Administrations Citizens Proposals from Member States and Commission services ~131 M Euros 2016 -2020 Businesses Execution by the European Commission 3

Updated focus Updated approach Scope extension Modernise PA at all levels Links with other EU initiatives › Connecting Europe facility › Horizon 2020 › Holistic approach › Business › Global picture on IOP in Europe › Citizens › EU and national level › Identify, collect and respond to user needs › Drill down to regional and local › Instruments • Strategy • Framework • Architecture • Cartography Monitoring › Legislation Gaps › User satisfaction › Quantification of benefits › Structural Funds Communication › Disseminate › Engage 4

ISA² updated focus Objectives • • Develop, maintain promote a holistic approach to IOP Implement the EIF Monitor EIF's implementation • • Identify, create and operate IOP solutions to support EU policies • • IOP cross-border or cross-sector Administrations, businesses and citizens Go down to regional and local administrations Facilitate re-use of IOP solutions by the EU public administrations 5

ISA² updated focus Activities (1/2) • • Build new interoperability services and tools Maintain and operate existing ones • Maintain, update, promote and monitor implementation of the EIS, the EIF and the EIRA • Put in place a European Interoperability cartography (EIC) based on a European Interoperability Reference Architecture (EIRA) to ease reuse and identify gaps • Monitor and evaluate progress • • • Assess, update and promote existing common specifications and standards Develop new common & open specifications Collaborate with European and international standardisation bodies 6

ISA² updated focus Activities (2/2) • • Assess the ICT implications of existing and proposed EU legislation Identify legislation gaps hampering interoperability • Develop a mechanism to measure and quantify the costs and benefits of • interoperability Identify and promote best practises, develop guidelines to coordination on interoperability and facilitate community building • Put in place a platform to disseminate interoperability solutions, allow exchange of best practises and raise awareness • Develop a communication strategy to raise awareness targeting businesses, SMEs and citizens 7

ISA² updated focus Chosen actions shall … be guided by principles: • be based on utility and driven by identified needs and programme objectives • • subsidiarity & proportionality; user-centricity; inclusion and accessibility; prevent digital divide; security, privacy & data protection; multilingualism; administrative simplification and modernisation; transparency; • • • preservation of information; openness; re-usability and avoidance of duplication; technological neutrality, solutions which, insofar as possible, are futureproof, and adaptability; effectiveness and efficiency; • be flexible, extensible and applicable to other business or policy areas; • demonstrate financial, organisational and technical sustainability 8

ISA² updated focus Prioritisation Link with other EU initiatives Contribution to IOP landscape • Criteria are of equal value Priority check Reusability Urgency Scope of action • Actions fulfilling more criteria are given higher priority Geographical reach 9

ISA² updated focus Implementation rules In the implementation of the programme, give due consideration to the EIS and the EIF Include IOP solutions in the EIC Implementation Rules Give due consideration to the EIRA To establish and improve IOP solutions, build on exchange of views, sharing of experience and best practises Organise conferences, workshops and the like 10

ISA² updated focus Monitoring and Evaluation (1/2) "The Commission shall monitor regularly the implementation and re-use of interoperability solutions across the Union" Run an interim and a Final Evaluation What to check • Coherence • Relevance (also for local and regional administrations) • Effectiveness • Efficiency • Utility including business & citizens satisfaction • Sustainability • Coherence and synergies with other initiatives, i. e. CEF • Benefits of actions to advancing the EU policies 11

ISA² updated focus Monitoring and Evaluation (2/2) How to check The achievement of the objectives shall be measured in particular in terms of the number of key interoperability enablers and through the number of supporting instruments delivered to and used by European public administrations Evaluation should contain 1. Quantifiable and qualifiable benefits that the interoperability solutions deliver by linking ICT with the needs of end-users; 2. the quantifiable and qualifiable impact of the interoperable ICT-based solutions. Completed or suspended actions shall remain subject to the overall programme evaluation and evaluated in terms of user uptake, utilisation and re-usability. 12

Updated focus Updated approach Scope extension Modernise PA at all levels Links with other EU initiatives › Connecting Europe facility › Horizon 2020 › Holistic approach › Business › Global picture on IOP in Europe › Citizens › EU and national level › Identify, collect and respond to user needs › Drill down to regional and local › Instruments • Strategy • Framework • Architecture • Cartography Monitoring › Legislation Gaps › User satisfaction › Quantification of benefits › Structural Funds Communication › Disseminate › Engage 13

Work under ISA • • • European IOP Strategy & Framework (EIS and EIF) 1 Supporting instruments ("City planning") European Interoperability Reference Architecture – EIRA 2 Key interoperability enablers ("City utilities") European IOP Cartography – EIC 3 Support EU legislation and ICT impact of EU legislation ("Digital check") initiatives Share and reuse framework • Digital Single Market • INSPIRE • • • Data exchange e. ID – e. Signature Data semantics Base registries Catalogue of Services 14

Work under ISA https: //joinup. ec. europa. eu/ 15

Work under ISA Start early + Control mechanisms + Integrate with IT Governance ICT tool #23 ISA method Collect early feedback Screen Roadmaps and notify ICT Governance check and notify ICT Governance 16

Work under ISA monitoring framework Evaluation Criteria Meaning (*) Frequency Method ISA Dasboard Efficiency The extent the desired effects are achieved at a reasonable cost Monthly Action reporting Y (action & program level) Effectiveness The extent to which action objectives set are achieved Monthly, quarterly or yearly Action reporting Y Availability Ability of a service to perform its agreed fucntion when required monthly Action reporting Y Utility The extent to which action effects corresponded with the needs to be addressed Interim / final evaluation Survey/Interviews On-going Perceived Quality Extent to which action effects satisfies expectations of direct beneficiaries? Interim / final evaluation Survey Y Coherence Links between actions/other EU initiatives Yearly with revision work program Report N Relevance The extent to which an actions’ objectives are pertinent to needs to be addressed Interim and final evaluation Survey/Interviews Y (Program level) 17

Work under ISA Cost savings for users Increased revenue for owners Reduced operational costs for owners Vendor lock-in avoidance for owners Facilitate reuse, sharing and adoption of future solutions Owner time savings User time savings Higher services satisfaction for users Improved compliance for owners Better data quality for owners Better data availability for users Improved security for owners Foster innovation Increase transparency Impact on growth and competitiveness Protection of fundamental rights for users and society Reduced CO 2 emissions Better decision making Furthering public and private policy goals 18

Challenges and Opportunities Updated approach Scope extension Modernise PA at all levels Links with other EU initiatives › Connecting Europe facility › Horizon 2020 › Holistic approach › Business › Global picture on IOP in Europe › Citizens › EU and national level › Identify, collect and respond to user needs › Drill down to regional and local › Instruments • Strategy • Framework • Architecture • Cartography Monitoring › Legislation Gaps › User satisfaction › Quantification of benefits › Structural Funds Communication › Disseminate › Engage 19

Q&A Thank you ! Join ISA initiatives at: http: //ec. europa. eu/isa/index_en. htm and @ http: //joinup. ec. europa. eu http: //goo. gl/e. K 1 EY @SEMICeu http: //joinup. ec. europa. eu 20