Promoting Excellence MAIN HEADER GOES in Dementia Care

Promoting Excellence MAIN HEADER GOES in Dementia Care • HERE Bullets and body text here. Caring for Smiles : Standards, Qualifications and Frameworks - bringing pieces of the learning jigsaw together Caring for Smiles : Regional Events October/November 2015

SSSC - What we do: MAIN HEADER GOES HERE • Objectives – public protection and improvements in service through workforce • Bullets and body text here. regulation and development • Register workers – phased approach • Workforce information – future workforce • Codes of Practice • Scotland UK

Bringing pieces of the learning jigsaw together … Why connect learning? • Connected learning assists connected practice MAIN HEADER GOES HERE • Important to recognise that care is a complex activity and it takes a particular set of knowledge, skills and values to be a • Bullets and body text here. good care worker … not everyone is suited or suitable to work in the care sector • There is never just one thing happening in an intervention … people are ‘whole’ beings with ‘whole’ lives and care is not simple • ‘Conscious competence’ is important to good practice and to professional self-esteem and identity • Recognising connections and transferable skills is both an effective and an efficient measure • When you have shown you have learned something - why should you have to evidence your learning twice (or more)?

MAIN HEADER GOES HERE • Case Study Bullets and body text here. connecting learning Meet ‘Sheena’

Case Study: ‘Sheena’ Support Worker at Greenwood Care Home for older people MAIN HEADER GOES HERE Sheena’s workrole activities as a support worker at Greenwood include: • • Personal care • Key working support • Contributing to and implementing care plans — personcentred planning — personal outcomes approach • Promotion of mental and physical activity • Assessment and management of risk • Maintaining and updating records • Complying with H&S policies and procedures • Taking responsibility for own professional development • Undertaking any necessary training • Support to administering of prescribed medication • Working in partnership with individuals, carers and others • Providing support to individuals in meeting physical, emotional, social and spiritual needs Bullets and body text here.

Case Study: ‘Sheena’ MAIN HEADER GOES HERE • Support Worker at Greenwood Care Home for older people • Achieved ‘Dementia Informed Level’ (Promoting Excellence ) • Bullets and body text here. • Greenwood’s succession planning & Sheena’s career development now include her undertaking: § SVQ Social Services & Healthcare at SCQF Level 6 § Caring for Smiles at SCQF Levels 5 and 6 § Dementia Practice : Skilled Level • Sheena is now registered with SSSC as a Support Worker CHSA - registered with condition to achieve SVQ at SCQF Level 6

Promoting Excellence Dementia Informed Level The Dementia Informed Jigsaw …

ti un i ca m m Co Dementia Informed Level on Promoting Excellence Signs & symptoms of dementia Individual needs Risk / Harm Legislation & policy Rights Quality of Life Outlines the baseline knowledge and skills required by everyone working in health and social service settings, including in a person’s own home. Impact of environment Impact of stigma & discrimination Impact of dementia on feelings and behaviour Person-centred support Empowering/ enabling practice

Sheena’s SVQ @ SCQF Level 6 Contribute to the implementation of care or support plan activities SCDHSC 0025 Support individuals with their personal care needs SCDHSC 0218 Support effective communication SVQ 2 Social Services SCDHSC 0021 & Healthcare Support the safeguarding of individuals SCDHSC 0024 @ SCQF Level 6 Develop your own knowledge & practice SCDHSC 0023 Support the health & safety of yourself and individuals SCDHSC 0022

Caring for Smiles The NOS/SVQ Jigsaw …

1 2 Explain why good oral health is important for older people in care 3 Demonstrate good practice in day-to-day oral care for residents who require assistance Recognise the factors that contribute to poor oral health in older people 4 6 Carry out an oral health risk assessment Summarise the importance of the different oral care forms (eg. risk assessment, care plans and documentation of daily oral care) 5 Know when and how to report any oral health concerns (referring to local protocols) Caring for Smiles Learning Outcomes 7 Describe the techniques and strategies that may help those residents with dementia, with specific reference to those resisting oral care 8 Recognise the need for specialised oral care

Sheena’s SVQ @ SCQF Level 6 Contribute to the implementation of care or support plan activities SCDHSC 0025 Support individuals with their personal care needs SCDHSC 0218 Support effective communication SVQ 2 Social Services SCDHSC 0021 & Healthcare Support the safeguarding of individuals SCDHSC 0024 @ SCQF Level 6 Develop your own knowledge & practice SCDHSC 0023 Support the health & safety of yourself and individuals SCDHSC 0022

Sheena’s workrole activities as a support worker : Caring for Smiles — Key Messages • Personal care • Key working support • Contributing to and implementing care plans — personcentred planning — personal outcomes approach • Good oral health will contribute positively to overall health and wellbeing. • Dental decay and gum disease are entirely preventable. • Effective daily oral care can prevent oral disease. • Promotion of mental and physical activity • Looking after oral soft tissues is just as important as looking after the teeth. • Assessment and management of risk Maintaining and updating records Early detection of mouth cancer is important so ‘if in doubt, get checked out’. • • • Complying with H&S policies and procedures • Oral care is the responsibility of every member of the care staff. Care is required 24 hours a day, so this includes both night and day staff. • Taking responsibility for own professional development • Undertaking any necessary training • Toothbrushing, diet and dental visits are the main steps towards good oral health, but may need some adaptations for older people. • Support to administering of prescribed medication • Oral care should be enhanced if older people need or prefer a higher intake of food or drinks containing sugar. • Working in partnership with individuals, carers and others • Oral health risk assessments, care plans and documentation of daily care should be carried out for every resident. • Providing support to individuals in meeting physical, emotional, social and spiritual needs • When a resident with dementia becomes uncooperative and won’t let you near their mouth – think! Are they in pain? • Eating, drinking and swallowing problems are common among older people and require special assessment and care. • In palliative and end-of-life care, mouth care must be carried out regularly to ensure the resident is kept as comfortable as possible. • Improving the oral health of older people in Scotland is a Scottish Government priority. Caring for Smiles Learning Outcomes

Sheena’s workrole activities as a support worker : Caring for Smiles Learning Outcomes • Personal care • Key working support • Contributing to and implementing care plans — person-centred planning — personal outcomes approach • Promotion of mental and physical activity • Assessment and management of risk • Maintaining and updating records • Complying with H&S policies and procedures • Taking responsibility for own professional development • Undertaking any necessary training • Support to administering of prescribed medication • Working in partnership with individuals, carers and others • Providing support to individuals in meeting physical, emotional, social and spiritual needs

Sheena’s workrole activities as a support worker : Caring for Smiles Learning Outcomes • Personal care • Key working support • Contributing to and implementing care plans — person-centred planning — personal outcomes approach • Promotion of mental and physical activity • Assessment and management of risk • Maintaining and updating records • Complying with H&S policies and procedures • Taking responsibility for own professional development • Undertaking any necessary training • Support to administering of prescribed medication • Working in partnership with individuals, carers and others • Providing support to individuals in meeting physical, emotional, social and spiritual needs

Sheena’s workrole activities as a support worker : Caring for Smiles Learning Outcomes • Personal care • Key working support • Contributing to and implementing care plans — person-centred planning — personal outcomes approach • Promotion of mental and physical activity • Assessment and management of risk • Maintaining and updating records • Complying with H&S policies and procedures • Taking responsibility for own professional development • Undertaking any necessary training • Support to administering of prescribed medication • Working in partnership with individuals, carers and others • Providing support to individuals in meeting physical, emotional, social and spiritual needs

Sheena’s workrole activities as a support worker : Caring for Smiles Learning Outcomes • Personal care • Key working support • Contributing to and implementing care plans — person-centred planning — personal outcomes approach • Promotion of mental and physical activity • Assessment and management of risk • Maintaining and updating records • Complying with H&S policies and procedures • Taking responsibility for own professional development • Undertaking any necessary training • Support to administering of prescribed medication • Working in partnership with individuals, carers and others • Providing support to individuals in meeting physical, emotional, social and spiritual needs

Sheena’s workrole activities as a support worker : Caring for Smiles Learning Outcomes • Personal care • Key working support • Contributing to and implementing care plans — person-centred planning — personal outcomes approach • Promotion of mental and physical activity • Assessment and management of risk • Maintaining and updating records • Complying with H&S policies and procedures • Taking responsibility for own professional development • Undertaking any necessary training • Support to administering of prescribed medication • Working in partnership with individuals, carers and others • Providing support to individuals in meeting physical, emotional, social and spiritual needs

Sheena’s workrole activities as a support worker : Caring for Smiles Learning Outcomes • Personal care • Key working support • Contributing to and implementing care plans — person-centred planning — personal outcomes approach • Promotion of mental and physical activity • Assessment and management of risk • Maintaining and updating records • Complying with H&S policies and procedures • Taking responsibility for own professional development • Undertaking any necessary training • Support to administering of prescribed medication • Working in partnership with individuals, carers and others • Providing support to individuals in meeting physical, emotional, social and spiritual needs

Rights Sheena’s workrole activities as a support worker : Caring for Smiles Learning Outcomes • Personal care • Key working support • Contributing to and implementing care plans — person-centred planning — personal outcomes approach • Promotion of mental and physical activity • Assessment and management of risk • Maintaining and updating records • Complying with H&S policies and procedures • Taking responsibility for own professional development • Undertaking any necessary training • Support to administering of prescribed medication • Working in partnership with individuals, carers and others • Providing support to individuals in meeting physical, emotional, social and spiritual needs

Promoting Excellence www. sssc. uk. com/promotingexcellence MAIN HEADER GOES HERE www. knowledge. scot. nhs. uk/promotingexcellence Some Promoting Excellence resources specifically for Includes exemplar • Bullets and body text here. educators and trainers … mapping of SVQ Unit HSC 3112* [Support individuals to identify and promote their own health and social wellbeing ] to ‘Dementia Skilled’ *Revised NOS & SVQs — HSC 3112 has been replaced by SCDHSC 3112 [Support individuals to manage their own health and social wellbeing ]

Promoting Excellence www. sssc. uk. com/promotingexcellence www. knowledge. scot. nhs. uk/promotingexcellence MAIN HEADER GOES HERE • Bullets and body text here.

MAIN HEADER GOES HERE • Bullets and body text here.