PROMISING PRACTICES IN DASHBOARD DESIGN USE DASHBOARD APRIL

PROMISING PRACTICES IN DASHBOARD DESIGN &USE DASHBOARD APRIL 6, 2016 Phone lines are muted to minimize background noise. 1

WEBINAR AGENDA n Welcome n Introduction to Webinar Series n Dashboards n Discussion with Our Panelists 2

What is the “Promising Practices in Program Management and Data Use” webinar series? n Part of the NRS project’s ongoing effort to help states and programs improve their use of data for program improvement n Each webinar centers on a specific strategy using data for program improvement. n Hear from those who have successfully implemented the strategy n n Find out what they have done What the data says 3

OUR PANELISTS n John Davey Los Angeles Unified School District john. davey@lausd. net (310) 922 -5449 n David Hollender American Institutes for Research dhollender@air. org (202) 403 -5348 4

WHAT IS A DASHBOARD? Storyboard to help understand impact or operations of a program. What They Report n Out comes n Process Key Characteristics n Purpose-Driven n Concise n Intuitive n Insight-Rich 5

Adult Education State Dashboard Screenshot of sample dashboard 6

WHY USE DASHBOARDS? Provide insight to bridge the gap between strategy and execution. 7

IMPACT OF DATA-DRIVEN DECISION MAKING Los Angeles Unified School District Division of Adult and Career Education 19% INCREASE IN COURSE COMPLETER RATES 8% increase in the first year of KPI focus 8

BUILDING A DASHBOARD 1. Goal 2. Key Questions 3. Supporting Questions & Measures 4. Identify Metrics 5. Build Dashboard 6. Use Dashboard 9

BUILDING A DASHBOARD Continued 1 n Goal n Increase Postsecondary Entry Rates n Key Questions n Are students well enough prepared for GED? n Are students enrolling in postsecondary after GED? n Supporting Questions & Measures n At what rate are students passing/failing the GED? n In what content areas are GED students failing? n How much help are passing students getting vs failing ones? n How much information about postsec do GED passers have? 10

BUILDING A DASHBOARD Continued 2 Identify Metrics n GED pass rate n Average posttest scores by subject (passers & failers) n Contact hours before taking GED (passers & failers) n Response to questions during post-exit followup. n Build Dashboard n Create visualizations to present key metrics (KPIs) n Organize dashboard to tell the story n Emphasize readability & usability n Use Dashboard n Integrate into work process n 11

USING A DASHBOARD 12

What would you want a dashboard to help YOU do? Please type your response into the chat pod. 13

POTENTIAL CHALLENGES n Who needs the dashboard? n What do they need to know? n Identifying metrics that truly tell the story n Impactful layout and visualizations n Getting and Updating data n Implementing data-driven decision making 14

CRITICAL SUCCESS FACTORS CONCEPTUAL n Organizational Readiness n Know why you want a dashboard n Know who will benefit (decision-making) n How will you use your dashboard? n Process n Make it Part of the Culture 15

CRITICAL SUCCESS FACTORS MECHANICS n Organizational Readiness n Key questions & metrics n Proper (balanced) KPI’s n n n Leading versus lagging indicators Eliminate noise Actionable n Trustworthy data n Alignment between IT and administration n Must be accessible 16

QUESTIONS? COMMENTS? 17

Thank You! Please join us for the next webinar. 18