Project Title DS 890 K ERP Ramanan Tiruvannamalai

Project Title DS 890 K – ERP Ramanan Tiruvannamalai

Agenda l l l Introduction to HIS & ERP adoption • • • Methodology Rationales Critical factors Survey - User needs evaluation Case study – Via Christi Recommendations Conclusions

Hospital Information System (HIS) l “A complete integration of the information available at a hospital, access to which is provided through an environment that facilitates all categories of healthcare workers as analyzers of their own activities. ” Broadly classified into l HIS vendors – Centricity & Medinuous l • Administrative IT • Clinical IT • Strategic IT

Hospital Information System (HIS) Administrative IT Clinical IT (Billing & Human resource systems) (Radiology & Pharmacy systems) Strategic IT (Executive information system & Cost accounting systems)

Enterprise Resource Planning l “Software applications designed to facilitate the system-wide integration of complex processes and functions across a large enterprise consisting of many internal and external constituents. ” l Targeted to manufacturing environment l ERP application in healthcare l ERP vendors - SAP & Lawson

ERP - Integration of Functions ADT PLANNING DOCTORS BILLING OT F&B ICU A-IT WARDS XCHANGE C-IT S-IT LABS HOUSE_K PHARMA STORES PURCH

Why ERP/HIS? Complaints / Clinical Symptoms Provisional Diagnoses Investigations Medication

Why ERP/HIS? (Cont. ) Results on Pagers Drug-Lab interaction Pharmacy can issue / issues register Lab instruments interfaced & results directly reach the system / Purchase Req / PO Pt. sent back to Doctor for alternative or the Pharmacist dispenses the alternative. Pt. Gives blood Investigations Info goes to Lab I/O writing different color slips Medications Out of Stock

Why ERP/HIS? (Cont. ) Reference Teaching Clinical Trials Auto indenting to main stores Better Controlled Pharmacy & Consumable Stocks Handing over of duty …easy To Do list for nurses…

Adoption methodology Adoption Initiation (Rationale, Expected benefits, Motivating factors) Business case development (Justification for rationale, Identification of risks, Mitigation of risks) ERP product, project manager, and implementation partners selection criteria (RFP, Consultants, Project management skills) Initial project plans and communication to the organization (Implementation strategies, Project structure, People issues, Buy-in in the organization)

Rationales for adoption l Technology l Business process • Poor existing systems • Incompatibility of the existing information systems • Integration of special purpose information systems • Poor visibility of information • Cost efficiency • Adaptability and flexibility of software • Improvement in data quality • Productivity

Rationales for adoption (Cont. ) l Strategic l Competitive • Empower customer • Networking hospitals • Potential cost savings • Improved clinical and financial decision-support systems

Critical factors for adoption l Organization factors l Market factors • Hospital size • Ownership • Partnership with other hospitals • Population size • Location • Competition • Price uncertainty

Survey – User needs evaluation l Goal- l l Web-based Questions categorized into l http: //models. wichita. edu/erp/ • Capture user needs • Analyze usability issues • Introduce ERP in healthcare • Demographic • HIS • ERP

Case study l l l Via Christi Existing modules Requirements analysis Proposed modules Current status

Recommendations l Choice between HIS/ERP l Top ten issues to watch for when selecting IT system Evaluate requirements carefully Willing to make changes in business practices l l • Hospital needs • Size • Budget

Conclusion l l l HIPAA will govern the need for IT investments Gap between HIS/ERP merging Focus of future research areas

Information Technology Is… Not A Buzz Word Even in Healthcare It is embedded in our day to day life

Questions