Project Overall Status November 9 20 2020 Overall
Project Overall Status – November 9 – 20, 2020 Overall Y Schedule Y • • Program is on track, per timeline, scope and budget Colleges are engaged and making good progress Scope Y • Tracking Budget Tool, Continuing Education, and Online Admissions Application solutions implementation plans Budget G Executive Summary The project is tracking per schedule, under budget. Rework and implementation of key replacement solutions nearing completion. Scope review, definition will be completed by 12/31/20 with the update of the requirements traceability matrix (RTM). Remote work continues due to COVID-19. PMO, Steering Committee and colleges continue collaborating on ways to mitigate risks due to COVID-19 (revenue decline, resource constraints, remote work, morale). Each remaining Deployment Group (DG) is engaged in ctc. Link activities: • DG 4 just completed data validation and UAT/Sprint 1, preparing for Sprint 2. Instructor-led training on key concepts and pain points, payroll/SF parallel testing, UAT and other key activities in preparation for a Feb. 2021 go-live. • DG 5 is focused on BPFGs and the BPFG homework assignments. Go-live is scheduled for October 2021 (specific dates TBD). • DG 6 kicked off its Implementation Phase on Oct. 19 and began self-paced GDA and People. Soft Fundamentals. DG 6 is now engaged in the public, biweekly status reporting. Replacement Solutions: • Continuing Education – Colleges may use/continue to use Campus. CE or opt out of using the product. As previously planned, the project pays for initial Campus. CE implementation and integration to ctc. Link. Several colleges have worked with Campus. CE to implement per the master contract. SOWs are signed and posted in c. DR. Currently working with vendor on ctc. Link Integration schedule and meeting with CE leaders. • Online Admissions Application – SBCTC/ctc. Link and Kastech OAA Steering team working with colleges on development of new OAA solution for go-live with DG 2 and DG 3 colleges in January 2021. Due to timing of the development and the DG 4 testing sprints, DG 4 will go live with DG 5 on the new OAA. • The Planning and Budgeting Cloud Solution (PBCS) contract was signed and implementation planning meetings are underway with DG 2 and 3 colleges. The first PBCS go-live is scheduled for Jan. 2021 (for DG 2 and DG 3 colleges). • Requirements Traceability Matrix (RTM) needs to be updated to validate original RFP requirements have been implemented, tested, and end-users trained on the processes and functionality. Est. completion: 12/31/2020 • Gate 6 Allocation of Funds – Approved by OFM/OCIO, waiting on Leg Review prior to Approval Overall Status Summary per Deployment Group DG# PMOReported Comments Status College/ Agency Self. Reported Status Deployed • Transitioned to Support Clark, SBCTC, Spokane, Spokane Falls, Tacoma DG 3 -A Deployed • Transitioned to Support Lower Columbia, Olympic DG 3 -B Deployed • Transitioned to Support Cascadia, Peninsula, Pierce DG 2 DG 4 Y DG 5 G DG 6 G Centralia (A) Edmonds (A) • Cycle 4 Validation • User Acceptance Testing Highline (A) Sprint 1 Seattle (B) Wenatchee (A) Bellevue Bellingham • BPFG Sessions in Big Bend progress Everett • BPFG Homework in progress Grays Harbor • Conversion Cycle #2 Green River Data Validation Skagit Valley Whatcom Bates Clover Park • DG 6 kickoff held Oct. 19 Columbia Basin • Began biweekly status Lake Washington reports Nov. 6, 2020 Renton • GDA & PS Fundamentals Shoreline South Puget Sound Walla Yakima Valley Y Y R R Y Y R G G G Y G G G
Top Risks Reported – as of Nov. 20, 2020 Risk Description Level Mitigating Actions Submitted by, DG#, Risk#, Date Risk Owner (s) DG 4: Missing UAT benchmarks by significant margins If all DG 4 colleges are expected to attain 45% completion rate in UAT Sprint 1 by this point—and we are well below that benchmark— what is the risk mitigation strategy for colleges not completing all tests in the next two weeks? Sprint 1 officially ends on 11/23 and colleges in DG 4 have completed percentages between 33%-93% of the tests (as of 11/23/2020 at 1: 05 pm status email from testing team). Testing will be open on a limited basis during Thanksgiving holiday break so colleges can continue making progress. Carrie Powell, Centralia PM DG 4 Risk #140 Date: 11/9/2020 Tara Keen & Amy Mac. Neill DG 4: CS PUM 19 Release Date Delay. Release from Oracle has been pushed out by 3 weeks, from Oct. 23 to Nov. 12. This adversely impacts our team's ability to schedule the PUM update in our project environments. The tech team needs at least a week to run compare reports and plan for retrofit work. The functional team needs time to review/test in CAT before having the FNC environment updated to begin configuration updates if needed. Sprint 2 starts Nov. 30 and the 3 week slide has taken all the time the team needed to do that work. This will mean compression of that work and will impact college's ability to test these changes in Sprint 2. Mitigation strategy is currently being developed. ctc. Link PMO DG 4 Risk #137 Date: 10/28/2020 Tara Keen DG 4: Data Staging may delay UAT Based on status of UAT environment we may need to stage additional data separately and in addition to the UAT flows. Initial data staging may include class sections, fees, and instructor/advisor table. ctc. Link technical team provided a solution and implemented loading course class fee data (for classes built as of 9/19/20) from PRD in to UAT. Daniel Cordas, Seattle PM DG 4 Risk #135 Date: 10/22/2020 Tara Keen, Ajay Koppu, Amy Mac. Neil, Chandan Goel DG 4: Quality of Student Financials Conversion We are concerned the go-live quarter (Winter 2021) will not convert with accurate student balances due to the confusion around student financials timelines, activities, and whether the parallel testing will actually occur. ctc. Link PMO team started bi-weekly meetings with the SF team to discuss challenges and open items. For DG 4, parallel testing using cycle 4 data and Dry Run (big scale comparison of legacy and PS data). Daniel Cordas, Seattle PM DG 4 Risk #134 Date: 10/22/2020 Tara Keen, Ajay Koppu, Amy Mac. Neil, Chandan Goel All DGs: Key Bank Cybersource Integration Must be deployed by May 2021. This impacts DG 4/5/6 mainly. For DG 4 this work would need to be completed by January 2021 and very close to their go-live date. There is a clear path to move forward. An internal meeting was held to include the key players from the different areas including the Legacy team, support team, project team to get together and discuss next steps. There has been a small kick-off, but there will be an official kickoff held to share out the next steps. This will allow the Treasury Department to start engaging with the colleges. ctc. Link PMO All DGs Risk #133 Date: 10/15/2020 Sandy Main C C L H M LEGEND: Critical High Moderate Low C 2
Top Issues Reported – as of Nov. 20, 2020 Issue Description Level DG 4: Unable to complete UAT on schedule due to security, training, and environment issues H Status Update Submitted by, DG#, Issue#, Date Issue Owner (s) Seattle Colleges is missing its UAT targets due to issues with the security configuration, incomplete training documents, and issues with the UAT environment. Expected completion of UAT sprint #1 is now December 4. The primary cause of delays has been the delay between realizing a need or an issue and actually having it resolved and insufficient and poorly timed training. ctc. Link PMO have discussed this with DG 4 PMs during our weekly call on 11/18/2020. Daniel Cordas, Seattle PM DG 4 Issue #119 Issue Date: 11/13/2020 Tara Keen, Amy Mac. Neill, Dani Bundy Daniel Cordas, Seattle PM DG 4 Issue #118 Issue Date: 11/13/2020 Dani Bundy ctc. Link PMO All DGs Issue #95 Issue Date: 7/9/2020 Grant Rodeheaver & Dani Bundy DG 4: Insufficient/undelivered FWL The FWL training provided in the ILT format was not training for SMEs sufficient for the SMEs to begin testing, and did not cover how our colleges will actually use FWL. M Our SMEs have unanimously pushed back on the short training - 2 hours versus multi-hour live sessions for previous deployments. DG 4 had FWL training on 11/18/20 & 11/19/20 to mitigate this issue. Customer Support Resource Plan H M LEGEND High Medium Low H Support has hired 7 new Functional Analysts, 2 in Fin Aid, 2 in CS Core, 1 in Student Fin, 1 in HCM, and 1 in Finance. In September we onboarded Roger Curry as College Relations Triage Manager, to help with triage, escalation, and collegefacing meetings. We are still recruiting for one more HCM Functional Analyst. Additionally, we are in the process of developing job descriptions for 3 Senior Functional Analyst, one for each pillar area. Those positions should be complete and posted in the near future. 3
ctc. Link Quality Assurance Scorecard / Moran Technology Consulting Report, October 2020 ctc. Link Quality Assurance Scorecard - Moran Technology Consulting , NOVEMBER 2018 REUTH STATUS Overall Status Y AREA DESCRIPTION / NOTES G SBCTC/ Governance Major schedule changes and new or replacement functionality, budgets, progress, and key project issues are brought to the Governance structure for review and direction/decisions. Gate 6 funding is pending by the State OCIO and State Office of Financial Management (OFM). G Project Management PMO is focus on preparation for the February DG 4 go-live implementations. PMO is managing the project teams providing support for DG 5 and DG 6. DG 4 College PMs are fully engaged with PMO staff. PMO is providing additional support to DG 5 PMs as well. G Phase Scope PMO is working to minimize risk to fit these into the overall current schedule. ctc. Link approved scope is now set and additional functionality will be considered by Governance after all colleges are deployed. Y Schedule Status Teams are actively supporting DG 4 colleges with data validation, prepping for Cycle #5 data conversions/dry-runs, parallel testing, and supporting the UAT which started in late October. Training Security Training by the Project for DG 4 colleges continued into October. Training team is now engaged supporting the colleges with the DG 4 UAT Sprints. End-User Training consists of a 3 -phase plan for DG 4. Phase 3 scheduled for November 30 th to December 18 th is instructor lead. G Testing DG 4 Systems Integration Testing (SIT) is completed. The DG 4 User Acceptance Testing (UAT) Sprint #1 has started. Payroll parallel processing is completed. A 2 nd parallel processing test for payroll is being planned. Parallel testing of Financial Aid and Student Financials being planned. G ctc. Link Tech Environ Project technical team is now preparing Cycle #5/conversion dry runs. People. Soft Updates (PUMs) are routinely problematic with vendor delivery delays being addressed by the technical teams. G Organizational Change Management Deployed colleges and the deployment groups are beginning to network among their peers. This is a valuable aspect to be realized. The DG 4 Go-live is now 16 weeks from happening. DG 4 colleges are very actively engaged with their staffs. College stress levels are increasing which is normal as implementation dates get closer to happening. G Project Staffing Based upon QA remote meetings with ctc. Link staff, Project and Customer Support teams continue to work well in the remote environment and remain focused. Both Project and Customer Support have been successful in hiring staff now that personnel can work remotely. Y ctc. Link Customer Support is planning to add 9 -10 staff. It’s important that these positions are staffed with sufficient lead time so that they can be effective when DG 4 goes live. Progress in recruiting has been positive. Y ctc. Link Production Services Technical staff size will be 8, once 3 additional technical staff are hired for this team starting in November. Technical staff will need to expand further with the addition of DG 5/DG 6 colleges going live over the next 18 months. G Data Services Besides providing Centralized Data services to SBCTC, it has been at the forefront of working with the deployed colleges, providing training for PS Queries and supporting additional custom solutions and standard ctc. Link reports. G 4
Washington State Office of the Chief Information Officer (OCIO) Oversight as of October 2020 WA State Office of the Chief Information Officer (OCIO) Oversight OCIO Conditions to new ctc. Link Investment Plan Approval Status ctc. Link Technology Pool Status and Gate # Approved 1 Planning & Remediation Approved 1/1/2018 G 2 DG 2 – Initiation & Structure Phase Approved 1/1/2018 G 3 DG 2 – Construct Phase DG 3 – Initiation & Structure Phase Approved 1/1/2019 G 4 DG 2 – Transition & Deploy Phase DG 3 – Construct Phase DG 4 – Initiation & Structure Phase Approved 7/1/2019 5 DG 3 – Transition & Deploy Phase DG 4 – Construct Phase DG 5 – Initiation & Structure Phase Approved 6/11/2020 6 DG 4 – Transition & Deploy Phase DG 5 – Construct Phase DG 6 – Initiation & Structure Phase Pending Approval 11/20/2020 7 DG 5 – Transition & Deploy Phase DG 6 – Construct, Transition & Deploy Phase Future 11/1/2021 1 Project must remain in line with SBCTC and OCIO policies Ongoing G -- G 2 QA (Moran) to report to ctc. Link executive sponsor and State CIO Complete G G 3 Follow pre-determined OFM funding gates and approvals Complete G 4 Monthly status reporting Complete G 5 Continue reporting on Remediation items in Integrated Work Plan Complete 6 OCIO approval of the 3 remediation solutions: Budget Planning Tool, Continuing Education Application, Online Admissions Application In Progress Contracts Signed 7 OCIO must be notified prior to use of contingency funds N/A 8 Perform a post-implementation review (lessons learned) after each deployment and post on the OCIO dashboard within 45 to 60 days of golive G G G 9 Process and timeline for filling the SBCTC CIO position by 1/31/2018 G Ongoing for future DGs G G Complete Status Pre-IT Pool Implementation, Stability & Remediation G Y Y Overall Status Note: New ctc. Link Investment Plan approved by OCIO, with above conditions, on Jan. 19, 2018. 5
Budget Status – as of October 31, 2020 G 6
Pillar Status – November 9 – 20, 2020 Campus Solutions Core Y Accomplished this period ü DG 4 Cycle 4 Validation Support ü DG 4 UAT Support ü Held DG 4 Enrollment Requirement PRD Workshop ü Held DG 4 Enrollment Requirements Workshop (11/16 -11/18) ü DG 5 BPFG Prep ü Hold DG 5 Mobile BPFG ü DG 5 BPFG Follow Ups (Academic Advisement, Mobile) ü DG 5 BPFG homework review ü DG 5 Configuration ü Prep DG 4 CM clean up files ü Prep DG 5 Cycle 2 Delta files ü OAA SIT began 11/17 ü DG 4 AAR PRD Workshop kickoff (11/20) ü Continue OAA work with Vendor ü Continue Campus CE work with Vendor, CE SMEs Planned for next period q Prep for DG 4 Production Workshops (AAR + Transfer Credit) q Continue OAA work with Vendor q Continue Campus CE work with Vendor q DG 4 Transfer Credit PRD workshop Kickoff (11/30) q DG 4 UAT Support q DG 5 BPFG homework review q DG 5 Configuration q OAA Presentations to ARC (11/30) *If status is yellow or red, describe why WA 020 has assignments outstanding/missing. Closely monitoring with PM. CS Student Financials & Financial Aid Y Accomplished this period ü DG 4: FA-Coordinating with Tech Team for Dual Processing and conduct DP parallel testing walkthrough. ü DG 5: FA-3 C’s – Global configurations setup ü FA: Work on remediation analysis for the SAP carry over process ü SF: Engage Seattle and Centralia for their Item Types with GL, conversion validation for cycle 4. ü SF: Update and enhance the use of Tree Nodes and leaf setup for Seattle’s GL. ü Work closely with college PMs on BPFG and homework assignments ü Continue working with Legacy data issue, monitor and track Issues and Risk log, Security ü Work closely with Support on FA and SF on areas of improvements. Human Capital Management G Accomplished this period ü Conducted DG 4 Payroll Parallel 7 B Validation session. ü Conducted Position Approval functionality Design walk through session. ü Conducted FWL UAT Training session for DG 4 colleges. ü Conducted DG 5 BPFG follow-up sessions. ü Continue to provide ongoing Support to the Customer Support Team. Planned for next period q Support DG 4 UAT testing. q Complete DG 5 configuration. q Prepare for DG 5 Cycle 2 Data conversion activities. q Team working on enhancements in Position Approval functionality for DG 4. Finance G Accomplished this period ü Finished Cycle 4 Data Validation ü Continue with PBCS implementation activities ü Continue DG 5 Configuration and Testing ü Wrapping up DG 4 UAT Sprint 1 Testing Planned for next period q Continue DG 5 configuration and testing q Continue DG 6 BPFG schedule q DG 4 UAT Sprint 2 q Prepare for DG 5 cycle 2 deadlines q Prepare for DG 4 Cycle 5 Dry Run Planned for next period q Continue on DG 5 BPFG for Running Start, DG 5 Homework. q Prep and readiness for Dry Run q Continue on tracking and updating FA and SF progress in DG 4 and DG 5 *If status is yellow or red, describe why • Addressing issues/questions from DG 4 SF Item Types with GL • FA Dual Processing and SF Tuition Calc Parallel Testing • Help in the FA BPFG Homework/Assignment for DG 5 7
Workstream Status – November 9 – 20, 2020 Communications G Accomplished this period ü Communications/messages: Grays Harbor help wanted email, revise DG 5/DG 6 mini timelines & remediation slide, HCM/FWL email, Sprint 1 and 2 email, Initial draft communication strategy for ctc. Link and commissions/councils ü Financial Aid commissions and councils issues meeting planning ü DG 4 Go-Live plan development ü Connected with DG 5 and DG 6 Executive Sponsor Leads Planned for next period q Distribute final student communication plan and template q Draft all Executive Sponsor email templates through go-live q Finalize OAA comms plan Organizational Change Management G Accomplished this period ü Another data cleanup help session Nov. 19 ü Bringing OCM into all PM meetings ü Drafted plan f or OCM showcase sessions ü Made progress on Student Communication OCM Plan and resources to build awareness, desire ü Coaching DG 4 PMs on a weekly basis. ü Executive Sponsor message support: email template to announce status updates, DG 4 UAT Sprint 2 Planned for next period q Plan and facilitate monthly all-PM Meeting q Continue planning mini PM Summit for DG 5 and DG 6 PMs q Continue developing student communication plan for DG 4, DG 5, and DG 6 q Develop communication timeline and materials for college executive sponsors Technical G CONVERSION Accomplished this period ü DG 4: Conversion Issue Resolution ü DG 4 SIT, UAT Support – Delta configuration migration to SIT, UAT ü DG 4 Cycle 4 Dry Run Planning ü DG 5 Support - Configuration build Planned for next period q DG 4 SIT, UAT Support – Delta configuration migration to SIT, UAT q Dry Run Planning: DG 4 Cycle 4, DG 5 Cycle 2 DEVELOPMENT Accomplished this period ü DG 4 UAT, SIT, FIT support - CS, HCM, FS pillars ü Functional testing support for FS PUM 37. ü FS PUM 37 retrofit migration to project environs ü Bank Mobile Axway setup for Non-prod environs ü Migrate PROD projects to Project environments for CS, HCM and FS pillars. ü Received Design Doc for Okta SSO Integration Planned for next period q Bank Mobile CR q DG 4 UAT, SIT, FIT support - CS, HCM, FS pillars q Migrate PROD projects to Project environments for CS, HCM and FS pillars. q Feedback on Design for Okta SSO Integration q Design Planning Meeting for Annual Schedule ENVIRONMENTS Accomplished this period ü HCM and CS PUM coordination ü Supporting Load Testing phase 2 ü Coordinate Web. Logic CPU patch ü Support UAT Planned for next period q Finish Load Testing Phase 2 q Support UAT as needed q HCM and CS PUM activities Testing Y Accomplished this period ü DG 4 Security Support ü DG 4 Training ILTs provided to Colleges to support UAT progress ü DG 4 UAT Sprint 1 Support Planned for next period q Shift to DG 4 Sprint 2 UAT Support q Continue DG 4 Security Support q Continue Support for SF Parallel Testing *If status is yellow or red, describe why. Testing is underway for both Parallel Test (Payroll, FA Dual Processing, SF Tuition Calc), User Acceptance Testing and Load Testing. UAT Testing Pace is going well for some colleges, but not all colleges are able to keep pace. Training G Accomplished this period ü Follow up to Parking Lot issues stemming from Key Concepts Training ü Participated in DG 4 Dual Processing Kick Off Session 2 and 3 ü Follow up with List Serv information for training participants ü Updates to Parking Lot for Key Concepts and Workshop trainings ü Updates for Security roles in Canvas for FWL ü Updated Key Concepts attendance sheet (verified participants were active in Canvas courses) ü Updated DG 4 Milestones Tracking/Readiness doc Planned for next period q Additional facilitation of Key Concepts Trainings q Meet with Functionals for preview/walk-through of training sessions q DG 3 Lessons and DG 4 Go-Live Strategy meeting with commission 8
Deployment Group 4 Timeline (High Level Phases) Y We are here 9
Deployment Group 4 Self-Reported Status – November 9 – 20, 2020 Centralia College Y R Accomplished this period ü All core functional areas conducted UAT. ü FIN and HCM Pillars completed Cycle 4 data validation. ü IR Data Analyst reported thorough GL validation findings to SBCTC FIN team. ü Payroll/HR attended Parallel Testing sessions. ü IT held student technical support kickoff meeting. Planned for next period q Parallel Testing: Continue Payroll 07 B, begin Fin Aid Dual Processing and Student Financials Tuition Calc. q Attend legacy shutdown meetings with Ray Gartner Planned, but not completed • Financial Aid Dual Processing Parallel Testing • Student Financials Tuition Calc Parallel Testing *If status is yellow or red, describe why. UAT delayed with competing priorities, security issues, and config challenges. Faculty Workload required additional training. Lack of access to training videos. Edmonds College Y R Accomplished this period ü Completed Data 4 validation. ü Approximately 50% Sprint 1 tests completed ü Data cleanup completed ü Staff continue to complete Canvas training courses Planned for next period q AAR Build session – prepare course lists q Transfer Credit Rules build session q Complete Payroll Parallel Testing q Begin FA/SF Parallel testing Planned, but not completed • Campus communications *If status is yellow or red, describe why. § Role assignment adjustments and other OTM tickets have delayed UAT Sprint 1 testing. § Sprints overlapping with Parallel/Dual Processing, Data Validation, and Key Concept training. Seattle College District Y R Accomplished this period ü Campus Solutions Testing: Passed: Admissions, Enrollment, Beginning of Term. In Progress: Fin Aid, Cashiering, Running Start ü Finance: Passed: Grants & Projects, Commitment Control. In Progress: Travel, and Purchasing. ü HCM: Most Talent Acquisition Management (TAM), HR Core, and Benefits testing passed. Faculty Workload almost ready to be passed. ü Submitted a final Finance Department configuration for Seattle Colleges, as well as Billing Charges & Speed. Types, updated Pcards, etc. ü Staff focused on completing ctc. Link Training courses – 1, 889 completed as of 11/2 ü Resolved technical issues with Student Financial tuition calculation testing in both testing environments. Now actively able to test. ü Worked on Payroll Parallel Test #2 Planned for next period q Academic Advisement Report (AAR) workshop for enrollment staff Dec. 1 – Dec. 4 q Campus Solutions user testing focused on finishing Financial Aid, additional tuition calculation & cashiering testing q We have a 12/4 deadline to finalize our Faculty Workload calculations to be moved to ctc. Link production. q Finishing Sprint #2 Payroll Parallel testing. q Finalizing our Student Financials Item Type setups *If status is yellow or red, describe why. § Security and technical issues have delayed testing. Sprint #1 UAT will be finished by 12/04. § Significant concern about overlapping parallel testing and User Acceptance testing (UAT). Highline College Y Accomplished this period ü SMEs continued with UAT testing. It took some time to get going and a few areas really struggled, but we were able to accomplish quite a bit by the end of the period. Not all roadblocks were on the college side – there were (and still are) some security items to work through. ü UAT SMEs and others attended EUT for UAT Key Concepts/Pain Points ü SMEs attended production workshop for Enrollment Requirements and began entries on that Planned for next period q Wrap up any remaining tests/tickets from Sprint 1 Planned, but not completed • Develop/finalize plan for transition, help desk, celebration. *If status is yellow or red, describe why. § SMEs struggled to make expected progress on UAT, but did wind up pulling it much closer in at the end of the period, due to mitigation plans employed. § Working remotely continues to affect timeliness and quality; additional budgetary concerns have resulted in furloughs which will further exacerbate the issue. Wenatchee Valley College G Accomplished this period ü Reviewed Security Roles for CS ü Complete DVC 4 – didn’t finish on time Planned for next period q Continue dual entry of FA, Course and Class Changes (Ongoing) q Complete UAT Sprint 1 – 80% q Continue SF Parallel q Continue to Manage Security Workbook (Ongoing) q Continue Payroll Parallel 7 B Planned, but not completed • Self – Paced Training (Continued) 10
Deployment Group 5 Timeline (High Level Phases) G We are here • Conversion Cycle 1 retired to better align with other deployment groups. • Estimated dates subject to change. Go-live date requires discussion with DG 6 colleges and approval by ctc. Link Steering Committee. 11
Deployment Group 5 Self-Reported Status – November 9 – 20, 2020 Bellevue College G Accomplished this period ü Established plan for Data. Link ü Finalized Manager Guide ü Finalized Sponsor Guide ü Created OCM Task Force talking points ü Drafted ctc. Learning (Training) Plan by 10/30/2020 ü Presentation to Bellevue College President’s Cabinet 10/27/20 ü Presentation to Bellevue College Board of Trustees 11/4/20 Planned for next period q Business Process Fit Gap session attendance, follow-up and homework q Continue documenting Future State Planned, but not completed • Review DG 3 Lessons Learned with Pillar Leads and BC Project Team • Establish Data Validation strategy • Create a college calendar with "cocoon" and other critical dates Bellingham Tech G Accomplished this period ü Priority has been on completing all required BPFG assignments for Cycle 2 Conversion. CS Pillar successfully finished overdue assignments that needed additional information from other areas. ü Successful completion of Legacy Data Cleanup ü Provided small-scale training for SMEs involved with CE and Degree Honor verification using the Copy Account ü Held Project Team meeting to discuss strategic approach for reduced departmental operation due to Cycle 2 activities. Each Pillar Lead will provide a detailed plan for their work areas no later than December 17 th Planned for next period q Learning Environment sessions Training for Registration and Financial Aid q Update campus-specific schedule and timeline for December through January Big Bend Comm Coll G Accomplished this period ü Completed 1 week of BPFG Sessions ü Submitted homework for 7 BPFG sessions (officially over 75% of assignments now submitted!) ü Received and distributed cycle 2 error reports ü Began work on cycle 2 error reports ü Attended Data Cleanup Help Session ü Provided update to executive team as we near end of BPFG Planned for next period q Continue BPFG Homework q Release Test/Learning environment to SMEs Everett Comm Coll G Accomplished this period ü Managed BPFG registrations, attendance and follow up sessions ü SMEs attended week 13 of BPFG sessions ü SMEs completed homework due and submitted assignments ü Tracked homework, coordinated meetings regarding homework and sent reminders regarding due dates ü Continued to update change analysis and impact documentation ü Determined change analysis schedule ü Held meeting to celebrate bulk of BPFG sessions are complete ü Review Conversion Cycle 2 Data Error Files and make corrections ü Held meetings regarding critical capabilities with departments Planned for next period q SMEs complete homework due and submit assignments q Track homework, coordinate meetings regarding homework and send reminders regarding due dates q Continue to update change analysis and impact documentation q Complete clean up of Conversion Cycle 2 Data Error Files q Continue meetings regarding critical capabilities q Schedule & prep for change analysis & planning meetings 12
Deployment Group 5 Self-Reported Status – November 9 – 20, 2020 Grays Harbor College Y Accomplished this period ü BPFGs and some homework ü Nearly completed all CC 2 data cleanup: reviewed and correct warning and informational items. Planned for next period q Catching up on overdue homework. q Attempting to find CS part-time support staff to support homework catchup. Planned, but not completed • CAP work by PMO, analysis, logging, and tracking. *If status is yellow or red, describe why Homework is lagging due to lack of human resources, mainly in the CS area. Green River College G Accomplished this period ü Access to the “sandbox” environment provided to GRC IT data and development teams, working to address access issues ü Data query writers selection and scheduling for open Query 101 trainings ü Review of prior deployment groups lessons learned included in change impact analysis associated with master GRC change impact plan ü Leads meeting with prior deployment group functional leads for a Q & A session is in scheduling phase with Highline, staff SMEs will participate ü Town hall participation for campus Planned for next period q Forum opportunities to share ctc. Link information in development for routine exposure of project to additional stakeholders q Increase awareness of resources available to college staff and stakeholders; SBCTC ctc. Link resource center, trainings and GRC ctc. Link website Planned, but not completed • Work with security permissions on legacy status to ctc. Link system has been scheduled for this next period • Initiate planning with help desk for ctc. Link support and resource planning Skagit Valley College G Accomplished this period ü Continued BPFG homework tracking and review process for homework due in this period ü Completed and submitted homework for Commitment Control, CS Core 3 Cs, Item Types with GL, Managing Special Populations, Credentials Evaluation, FA Dual Processing, Billing & AR, Charge codes and Speed Types, Purchasing, AP ü Worked on conversion cycle #2 data cleanup files ü Met with data services to go over Reporting Structure with the SVC Reporting Lead Planned for next period q Continue to review and refine BPFG session SME assignments, monitor for changes, and transfer registrations for Admissions & Recruiting q Review and submit BPFG homework for Running Start, TAM, Academic Advising, Treasury, Travel & Expense, Mobile App, AP 1099 Balance q Continue to review plans for shared payroll q Continue working on legacy data cycle #2 cleanup files q Work on CS Delta file for conversion cycle #2 q Work on data. Link delta package implementation Planned, but not completed • N/A Whatcom Comm Coll G Accomplished this period ü SMEs and pillar leads prepared and participated in Weeks 13 and 14. 2 BPFG sessions. Turned in homework for 14 sessions. ü Responding to numerous homework follow-up questions from SBCTC and a couple legacy mass update data validation tasks. ü Sent out 11/6 data conversion errors to all pillars. WCC completed reviewing errors and fixed all issues that were necessary. ü Ran weekly WCC ctc. Link Implementation team meetings. ü Sent out weekly ctc. Link communications. 1) Pillar/Session leads (next week sessions) ü Data. Link server setup is ready. Waiting for ctc. Link data. ü WCC ctc. Link Training team meeting weekly to develop WCC training plan and detailed Communications matrix. Planned for next period q Finalized updated Change Action Plan and publish task tracking spreadsheet. Began scheduling mini Change Action Plan workshops. q Wrap up homework for 6/7 remaining homework assignments q Continued work and meetings around WCC ctc. Link Training plan and detailed communications matrix. Hold more ctc. Link Lunch and Learns with the ctc. Link Learning Environment. 13
Deployment Group 6 DRAFT Timeline (High-Level Phases) G We are here • Conversion Cycle 1 retired to better align with other deployment groups. • Estimated dates subject to change. Go-live date requires discussion with DG 6 colleges and approval by ctc. Link Steering Committee. 14
Deployment Group 6 Self-Reported Status – November 9 – 20, 2020 Bates Technical College G Accomplished this period ü Communication Plan Update: now includes schedule updates and opportunities for employee recognition ü Increased engagement surrounding data cleanup; SME participation in SBCTC on 11/19, additional resources identified for Student Financials ü Identified consulting resource to begin in January to aid data cleanup, reporting, and legacy system knowledge Planned for next period q Continued work on Training Plan for CS Pillar lead in advance of first BPFG scheduled for January 2021 q Review and update CS business process maps in for Student Bio Demo & Admissions/Recruiting q Communication: new schedule posted in PWA to Pillar Leads Planned, but not completed • Review and update OCM Plan to include Smart. Health • Joint initiative between IT Department and IT to identify interim internal processes in need of documentation Clover Park Technical G Accomplished this period ü Verified that 45 of 41 expected SMEs have shown up on the State Board GDA course completion report. ü A total of 40 staff members have completed PS Fundamentals, 15 have completed Cross Pillar GDA, and 21 other GDA courses have been completed. We have achieved the benchmark of all SMEs and Workgroup members completing PS Fundamentals. ü Of 241 training activities due by 12/31/20, 69 are Complete, 6 are In Progress, and 166 are Not Started (Completion Rate is at 29%). This includes PS Fundamentals, Global Adoption Courses and assigned Self-Service Trainings. Planned for next period q Additional progress on GDA courses q Additional progress on Self-Service Trainings q Set up a framework for BPFG diagrams and Change Impact Analysis landing zones. q Set up Business Analyst new hire and LEAN training prior to BPFG for all staff. Columbia Basin College G Accomplished this period ü People. Soft Fundamental and GDA Training Completion: 21%. ü On-boarded new team members in Finance. ü Complete the mapping of SMEs and GDA training. ü Complete the mapping of SMEs and BPFG Activities. Planned for next period q SMEs continue taking PS Fundamentals, Cross Pillar GDA, and Pillar Specific GDA courses. q Develop draft resource loaded schedule. q Work on finalizing BPMs. q Identify contract resources for staff augmentation. Planned, but not completed • Develop draft resource loaded schedule. Lake Washington Inst Tech G Accomplished this period ü (11/17/20) GDA training engagement reminder email – resulting in a boost in GDA training engagement. ü (11/09 – 11/18) Facilitated 6 Future State Design Mapping work sessions. ü Standing meetings with Pillar Leads (project planning) & Executive Leadership (resources/staffing/OCM planning) ü Reviewed tentative Jan. BPFG Attendee list with PLs & Executive Leadership. ü Fall Quarter error logs distributed for Data Clean Up. ü Over 80 SMEs assigned GDA training. 13 staff have completed GDA thus far. Planned for next period q 6 Future State Validation work sessions q Improvements to CIA spreadsheet for Future State scoping & planning q ITS Planning Meeting q Access to DG 6 Project Information Canvas course! 15
Deployment Group 6 Self-Reported Status – November 9 to November 20, 2020 Renton Technical College G Accomplished this period ü Internal Share. Point project site updated ü Finalization of data cleanup extracts – RTC participated in SBCTC ctc. Link data cleanup help session. ü Provided status of all items currently tracked for progress to pillar leads: training and data clean up ü Met with Executive Sponsor to discuss project risks ü Met with Steering Committee and assigned Canvas GDA courses ü Group sessions in attending People. Soft fundamentals course Planned for next period q Review project plan – ongoing q Steering Committee meetings – ongoing Shoreline Comm College G Accomplished this period ü Met with SMEs to provide overview of how Global Design and Adoptions courses prepare us for Business Process Fit Gap ü Met with Guided Pathways to discuss coordination of Advising software research efforts with ctc. Link. ü Continued meetings to learn more about our supplemental systems South Puget Sound CC G Accomplished this period ü Updated BPFG with Value Chain crosswalk ü Prepped CIA Notes template for each BPFG – added all potentials BPM to document for easy access ü Business Process mapping is 99% complete. ü Set up a Zoom Channel for SMEs to use as private chat room during BPFGs ü Sent out next Golden Link article recognizing SMEs who were exemplary in their work on the Initiation tasks. Planned for next period q Review project plan with Exec Team & Pillar Leads q Test the Zoom Channel for SMEs q Set up BPFG prep meetings to establish note takers, internal follow-up session dates, etc. Walla Comm Coll G Yakima Valley College G Accomplished this period ü 100% of project team completed Cross Pillar GDA ü 34/35 assigned to CS GDA have completed ü Just finishing up a few QA reviews over maps Accomplished this period ü Continued participation in PS Fundamentals and GDA courses ü Conducted data cleaning sessions with CS and HCM ü Held monthly meeting with Pillar Leads Planned for next period q FIN GDA completed by assigned Project Team (100%) q Presenting “what is a BPFG” to Project Team Planned for next period q Continue GDA courses q Develop BPFG tracking sheet Planned, but not completed • Training tracker for BPFG – awaiting schedule and adding map links – To be continued Planned, but not completed • Clean 2021 Q 2 extract files • Meet with Pillar Leads/SMEs for BPFG prep • Research BPFG homework assignments Planned for next period q Continue evaluation of staff workload based on projected Fit Gap Sessions and homework assigned to each area/subject matter expert. q Schedule Check-ins with Pillar Leads to discuss workload/staffing options and initial BPFG sessions in January. q Continue with GDA courses. 16
ctc. Link Remediation Solutions Status – November 20, 2020 Solution Activity Date Status Continuing Education Report Writer Customization and UAT tested by Colleges. Campus. CE migrating to college production environments. Sept 2020 Complete, Sept 2020 Campus. CE/ctc. Link business process alignment prototype Sept 2020 Complete Continuing Education Council (CEC) executive committee to review processes and integration points for initial feedback Oct/Nov 2020 Complete Unit Testing / System Integration Testing Nov 2020 In Process CEC reviews processes and integration Dec 2020 Scheduled User Acceptance Testing Dec 2020 – Jan 2021 Pending Deploy Integration / Go Live Jan/Feb 2021 Pending Online Admissions Application Kastech System Integration Testing Oct 5 -30, 2020 Complete ctc. Link System Integration Testing Nov 11 – Dec 18, 2020 In Process Kastech test scripts Oct 30, 2020 Complete (Kastech) Kastech training documentation Nov 13, 2020 Complete ctc. Link develop UAT test scripts Nov 16 – Dec 18, 2020 In Process ctc. Link develop training documentation Dec 1 -30, 2020 Pending College UAT/Training Jan 11 – 22, 2021 Pending Deploy Integration / Go Live Jan 28, 2021 Pending Budget Planning Tool ctc. Link develop UAT test scripts Nov. 16 – Dec. 18, 2020 Pending College UAT/Training Dec 1 -3, 2020 Pending ctc. Link develop training documentation Dec 1 -30, 2020 Pending (People. Soft Budget Cloud Solution) ctc. Link System Integration Testing (SIT) Dec 8, 2020 – Jan 5, 2021 Pending Pre-UAT kickoff and training Jan 6, 2021 Pending User Acceptance Testing (UAT) Jan 6 -13, 2021 Pending Deploy Integration / Go Live Jan 25, 2021 Pending (Campus. CE) 17
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