Project Objectives Identification of requirements Functional requirements Presentational
Project Objectives • Identification of requirements • Functional requirements • Presentational requirements • Learning how to Design Interfaces • Create prototype that is more accessible to all stakeholders Spring 2009 | CM/CS 348 Human Computer Interaction | Self-Services for Students Study
Limitations to Project • Not considering budget • All ideal services included in prototype • Several different aspects of project and time constraints • Focus only on student services Spring 2009 | CM/CS 348 Human Computer Interaction | Self-Services for Students Study
Stakeholders-Students • • Around 100 nationalities 13 Majors, 8 Graduate Programs Many visiting and transfer students Diversity in experience with University systems • Not centralized campus • Must travel to AUP Spring 2009 | CM/CS 348 Human Computer Interaction | Self-Services for Students Study
Stakeholders-Students Cont. • Diversity important in experience and prototype • Attempt to keep in mind typical characteristics of AUP Spring 2009 | CM/CS 348 Human Computer Interaction | Self-Services for Students Study
Stakeholders-Other • Registrar • Time consuming tasks that can be eliminated • Benefits both students, staff, and university as a whole • ITS Department • Technical logistics Spring 2009 | CM/CS 348 Human Computer Interaction | Self-Services for Students Study
Stakeholders-Other • Housing Office • Placing students in housing in more timely fashion • Bookstore • Selling books online • Bursar • Security concerns • Payments online Spring 2009 | CM/CS 348 Human Computer Interaction | Self-Services for Students Study
Stakeholders • Obtain requirements that can benefit for students and other stakeholders • Understanding of time consuming tasks done that can be put online • Understanding better students needs by ascertaining what services they most interact with the other stakeholders Spring 2009 | CM/CS 348 Human Computer Interaction | Self-Services for Students Study
Methodology • Six studies: • Diary study • Determine: how information accessed, where it is accessed and How long it takes • Terms used to describe my. aup • Comparative study • How information is organized and accessed • Keep in mind location and particularities of universities • University of San Fransisco, University of Wisconsin-Madison, University of Washington Spring 2009 | CM/CS 348 Human Computer Interaction | Self-Services for Students Study
Methodology Cont. • Usability Study • Understand student’s navigation of website • Focus Group with Students • Availability and Accessibility of student services on My. AUP • Ability for discussion and elaboration Spring 2009 | CM/CS 348 Human Computer Interaction | Self-Services for Students Study
Methodology Cont. • Student Questionnaires • Wider population of AUP than focus group • What services students use the most and what would be ideal in the future • Other Stakeholders Focus Group • Better understanding of specific tasks done for students • What can be put online • What is important to do face to face Spring 2009 | CM/CS 348 Human Computer Interaction | Self-Services for Students Study
Final Requirements • 205 total requirements • 118 Requirements that were given to us Spring 2009 | CM/CS 348 Human Computer Interaction | Self-Services for Students Study
Final Requirements • Key issues for AUP • Lack of student awareness/involvement on my. AUP • • • # 176 Searchable dictionary with American university system terms (e. g. transcript, registrar, syllabus, sophomore, gpa, cv/resume) and all terms used online CS=5 CD=4 P=5 #190 Pages with sufficient amount of information without being too overloaded CS=4 CD=4 P=4 #191 Ability to customize some aspects of My. AUP (e. g. what is shown on the home page) CS=4 Cd=3 P=3 #192 Aesthetics must be appealing – including examples such as color scheme and recent photographs. CS=4, CD=4, P=4 #204 Have a filter system for email where students can subscribe to emails, but all important emails (i. e. registrar) will never be blocked. CS=5 CD=5 P=5 #205 My. AUP orientation session and launch party (for current students) CS=3 CD=3 P=3 Spring 2009 | CM/CS 348 Human Computer Interaction | Self-Services for Students Study
Final Requirements • More attractive for students • Focus group-making more like facebook • Organization • Photos Spring 2009 | CM/CS 348 Human Computer Interaction | Self-Services for Students Study
Final Requirements • My. AUP is inconsistent • But need to take this into account with diversity • Use requirements to make website that is characteristic of AUP • E. g. requirement # 176 searchable dictionary Spring 2009 | CM/CS 348 Human Computer Interaction | Self-Services for Students Study
Final Requirements • • • More included on site More organized More attractive More AUP And More student involvement Spring 2009 | CM/CS 348 Human Computer Interaction | Self-Services for Students Study
Thank You! -The CM/CS 348 Human Computer Interaction Class Spring 2009 | CM/CS 348 Human Computer Interaction | Self-Services for Students Study
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