Programs and Research Network intermediation Lorcan Dempsey Montana

Programs and Research Network *-intermediation Lorcan Dempsey Montana State University Libraries Symposium 29 September 2006

Overview Programs and research 2

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Insanity is doing more of what you are already doing and expecting a different result. Newt Gingrich quoting Albert Einstein! Programs and research 4

Structural changes in new environment … … require … … rethinking how we do things. Programs and research 5

The web came … Regardless of these advances, many library websites continue to replicate the physical and functional organization of the traditional library. Web-based access to services has evolved as a thin veneer over library technical infrastructures that were designed to support traditional library services. As such, library websites are typically organized around library functions (interlibrary loan, circulation, reference) or existing information stores (the card catalog, print indexes). Krisellen Maloney Programs and research 6

The web came inside … Then § We can no longer expect people to come into the library. Now § We can no longer expect people to come to the library website. Programs and research 7

The web is inside? net. Workflow … A web: multiple paths and interfaces … Disclosure vs discovery … Supporting research and learning asset management and processes … § Moving to the network level … § § Programs and research 8

Networkflow Libraries serve research, learning and teaching. The focus should be on how the network is changing research, learning and teaching practices, and how libraries respond. Not on internal library operations and technologies. People used to build their workflow around the library. Now the library needs to build its services around people’s workflow. The world is ‘incorrigibly plural’. Programs and research 9

Gather – create - share Raymond Yee URL is currency Programs and research 10

Zotero Programs and research 11

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University of Minnesota http: //www. lib. umn. edu/about/mellon/KM%20 JStor%20 Presentation. pps Programs and research 13

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Netvibes, onfolio, my yahoo, myspace, RSS aggregator, … Self assembled digital identity Prefabricated (e. g. CMS) Database > website > workflow Programs and research 15

Multiple paths and interfaces § No single site is the sole focus of a user’s attention § The network is the focus of attention. § The library needs to be in multiple places, in the flow. Programs and research 16

Google scholar Programs and research 17

Virginia Tech resolver Programs and research 18

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Innovative Uses of Metasearch: Rethinking Metasearch for a Better User Experience David Lindahl & Jeff Suszczynski, U Rochester § ‘ 2 clicks to full-text’ § Integrate ‘find articles’ service with other services § ‘Variety of pathways’ § Metasearch appropriate databases from course pages Programs and research 26

At what level? § pentags Penn tags Programs and research 27

§ Course pages § Course management system § Citation managers § Social bookmarking Programs and research § § 28 URL RSS Open. URL Remix: web services

Disclosure and discovery § How do people discover materials of interest? § Search engines and other web resources § Bibliographic/citation chaining § Colleagues. § DEFF report: people turn to library to retrieve materials not to find them. § If ‘discovery’ is limited at the library, can we ‘disclose’ library resources in the places where discovery happens? Programs and research 29

Chris Beckett http: //www. scholinfo. com/presentations/2006/8/10/the-new-world-order-in-collection-development-the-commercial-perspective. html Programs and research 30

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Supporting research and learning … § Insitutional assets § Creation to curation § Research and learning processes § What does it mean to support research and learning workflows? § Support for gather, create, share Programs and research 34

OCLC adaptation of Liz Lyon Programs and research 35

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§ Institutional websites (curricula, course calendars, annual reports, …) § Ingest and persistently manage websites of interest to courses, etc. § Materials cited in institutional papers § Special collections. § Digital archives of faculty. § ‘Institutional repository’ § Learning materials § Data curation § e. Prints A growing archival perspective Programs and research 37

§ § Programs and research 38 Provenance Evidential integrity Citability Versions

Moving to the network level In the lone houses and very small villages which are scattered about in so desert a country as the Highlands of Scotland, every farmer must be butcher, baker and brewer for his own family. Adam Smith Programs and research 39

Flat world Management § Focus on where can create distinctive value. § Move routine and nondistinctive activities into shared services. § Collaborative sourcing. § Make space for valuecreating services. § Examples User § Unify discovery § Larger pools § Project into workflows § Reduce transaction costs § Find it – get it Programs and research 40 § § § Managing print collections Digital storage Preservation Repository Tagging Knowledge bases/ERM

URL is the currency of the web Programs and research 41

The long tail Systemwide efficiences Aggregation of supply • Unified discovery • Low transaction costs Aggregation of demand Impact? Programs and research 42

§ Unified discovery § Metasearch? § Disclose to other environments § Reduced transaction costs § Integrate discovery to delivery § Resolution Programs and research 43

The web is inside? net. Workflow … A web: multiple paths and interfaces … Disclosure vs discovery … Supporting research and learning asset management and processes … § Moving to the network level … § § Programs and research 44