Professional Literacy Suite Designing Digital and Professional Literacy

Professional Literacy Suite Designing Digital and Professional Literacy in Business Education DEAKIN UNIVERSITY 2019 LEARNING & TEACHING CONFERENCE Teaching Differently Simone Tyrell, Faculty of Business and Law Digital Literacy Programs Librarian, @simtyrell Leanne Ngo, Director, Teaching and Learning Innovations, BL Learning Innovations, @Leannengo 1 photo by johnhain https: //pixabay. com/en/cooperatecollaborate-teamwork-2924261/ http: //bit. ly/pls 18

The Professional Literacy suite – BCom case The Professional Literacy Suite contains three separate modules embedded in first and third year. The suite comprises: • Essential Digital Literacy (EDL) • Introduction to Professional Identity (IPI) • Professional Literacy (PL) The suite is scaffolded across the Bachelor of Commerce BCom, being 2 implemented as part of the major course review. Deakin University CRICOS Provider Code: 00113 B http: //bit. ly/pls 18

Why & How GLO 3 – Digital literacy skills and support employability ‘work ready’ skills Hurdle requirement with pre and post self-assessments Course-wide view in compulsory units – across all majors Equitable experience for all students- accessibility / mode of study Constructively aligned to Course Learning Outcomes Based on established frameworks – JISC, Deakin University DL & multimedia Discipline specific – transferable, sustainable, customisable, authentic, active learning 3 Deakin University CRICOS Provider Code: 00113 B http: //bit. ly/pls 18

Essential Digital Literacy • Embedded in 1 st yr. compulsory unit - MMK 101, attached to dropbox for Ass 2 • Scenario based – Student centred learning / active learning / authentic work based o Finding Information § § Getting to know the library / Search techniques Information types & specialist databases o Using Information o Sharing Information § § § Understanding when to use info types Critically evaluating information Copyright Referencing Tools • Short multiple-choice quiz after each section – 80% to pass • Created Using Tumult Hype • Additional Html and Java. Script • Downloadable content for students – questions and answers 4 “Scenario: Lee is your manager at a small consulting firm. The firm has been asked to provide a report for a company wanting to expand their services to tourism on the Great Barrier Reef. Lee will be asking you for help with a lot of research. ” Deakin University CRICOS Provider Code: 00113 B http: //bit. ly/pls 18

Introduction to Professional Identity • Embedded in MWL 101 – Professional Insight • Attached to assessment – personal action plan, online profile Creating and Managing a Professional Identity § § § Personal vs Professional Identity View of Prospective employers – Google yourself Managing online presence and risks o Social Media tools for Branding § § Linked. In Twitter o Deakin Networks § § Deakin Talent Portal Alumni o Professional Associations § § Their benefits List of Associations – students explore § Created using Smart Sparrow adaptive technology 5 Deakin University CRICOS Provider Code: 00113 B § § § In built feedback & analytics – grades feed through to LMS Inbuilt activities & embedded H 5 P Downloadable content for students http: //bit. ly/pls 18

Professional Literacy • 3 rd year compulsory capstone units across all majors • Designed for students transitioning into the workforce • Capstones consolidate students learning – PL consolidates digital literacy skills o Workplace Information Sources § § § Refresher on using search techniques, advanced google, open access resources Gain an understanding of the different types of information available Understand how to join the Library as an alumni member o Evaluation and Ethical use of Information § Extend knowledge on critical reading and writing § Copyright obligations in the workforce and how they differ from being a student o Managing and Sharing Information • Digital tools to keep up to date with industry updates and manage information • Digital tools to produce professional documents collaborate and share information in your workplace. • Created using Smart Sparrow adaptive technology § First at Deakin to use the ‘Class’ and ‘Grades integration’ tools allowing mass implementation – recognition of prior student completion 6 Deakin University CRICOS Provider Code: 00113 B http: //bit. ly/pls 18

Smart Sparrow Decision Screen • Bespoke coding allows for large scale implementation • Recognises students’ prior completion • Choice: Confirm or Re-attempt • Confirm: Brings grade through from prior completion • Re-attempt: if 2 nd grade lower, choice to bring higher grade through • 405 uses since implementation – no manual intervention required 7 Deakin University CRICOS Provider Code: 00113 B http: //bit. ly/pls 18

The nuts and bolts - student LMS • Assessment Resources • Introduction page with instructions • Pre and Post self-assessment surveys • Module itself • Certificate of completion • Conditional release - dropbox • Intelligent Agents • Dedicated Discussion threads - FAQs 8 Deakin University CRICOS Provider Code: 00113 B http: //bit. ly/pls 18

Implementation – Embedded in curricula Multi-disciplinary Team – Trust in each others expertise Inclusion in assessment guidelines – hurdle Champions and Support Staff and Student support Evaluation and Feedback Continuous Improvement – reusable and transferable 9 Deakin University CRICOS Provider Code: 00113 B http: //bit. ly/pls 18

Working in the Third Space Relationships: are key, take the time to develop these – the foundation Collaboration: stems from r/ships, but also builds them and creates respect Respect: of each other’s skills and expertise, often earnt through working with others Trust: when you nurture the other three - trust is a result, which nurtures the r/ships 10 Deakin University CRICOS Provider Code: 00113 B TRUST RESPECT COLLABORATION RELATIONSHIPS http: //bit. ly/pls 18

Completed scaffolds in T 1 2020 BCom Professional Literacy Suite GLO 3 11 Deakin University CRICOS Provider Code: 00113 B BBus BPRE EDL – MMK 101 – Marketing Fundamentals EDL – MMP 111 – Introduction to Property (2019 – 2113 students) (2019 – 361 students) IPI – MWL 101 – Professional Insight IPI – MMM 111 – Intrapersonal Skills (2019 – 1516 students) (2019 – 456 students) IPI – MMP 122 -– Introduction to Property Development PL – Majors Capstones (x 9) PL – MMM 315 – Business Capstone (2019 – 1821 students) (2019 – 146 students) (2019 – 269 students) PL – MMP 311 – Advanced Property Valuation (2019 – 212 students) http: //bit. ly/pls 18

Results – completions @ T 2 2019 Essential Digital Literacy Introduction to Professional Identity Professional Literacy Essential Digital Literacy • Introduced T 1 2016 • Run in 11 trimesters • 9459 completions 12 • Introduced T 1 2018 • Run in 5 trimesters • 2807 completions • Introduced T 2 2018 • Run in 4 trimesters • 2725 completions Professional Literacy Suite - total completions @ T 2 2019 - 14991 Deakin University CRICOS Provider Code: 00113 B http: //bit. ly/pls 18

Results – pre and post selfassessment data Essential Digital Literacy - Total responses 70, 00% 60, 17% 50, 31% 49, 24% 0, 00% 54, 65% 60% 40% 26, 52% 57, 54% 13, 31% 50, 00% 0, 46% Not confident Pre Self-assessment 36, 70% 33, 25% 0% Confident Extremely confident Post Self-assessment 12, 10% 5, 76% Not confident 40, 00% 20, 00% 10, 00% Confident Pre Self-assessment Extremely confident Post Self-assessment 55, 82% 42, 64% 30, 00% 20% 10% 59, 38% 60, 00% 30% 20, 00% 10, 00% 70, 00% 50% 40, 00% 30, 00% Professional Literacy - Total responses 70% 60, 00% 50, 00% Intro to Prof Identity - Total responses 0, 00% 24, 11% 16, 50% 1, 54% Not confident Confident Pre Self-assessment Extremely confident Post Self-assessment After completing the modules: • 94. 24 -99. 55% of students are either confident or extremely confident in the DL skills • Fail rate for assignment more than halved – 18% to 8% (EDL) • Increase in C, D, and HD grades for sections of rubrics addressing GLO 3 Digital Literacy – 60% to 71% 13 Deakin University CRICOS Provider Code: 00113 B http: //bit. ly/pls 18

Student feedback “It is an all-round benefit by completing the module, i feel 100% more confident starting at Deakin and now finding my way in Digital Literacy and being accurate when referencing in assignments correctly. ” “Overall, viewing this module as a whole, I believe that it improved my understanding of the importance of networking and how, associations and my online identify affect the successfulness of my professional ability. ” 14 Deakin University CRICOS Provider Code: 00113 B “This was great training - it should be compulsory in the very first unit students attempt. Wished I had completed it before my Management unit!” “Understanding how to navigate Deakin’s resources as an online student this is the first unit that has provided such in depth insights - thank you” “Completing this module has given me a better understanding on how to find and use accurate research materials for my future assignments and any other paper i work on outside of uni. ” “Not only was it enjoyable, but very informative and a good refresher for final year” http: //bit. ly/pls 18

Questions ? ? 15 Deakin University CRICOS Provider Code: 00113 B http: //bit. ly/pls 18

Contact details Blog site http: //bit. ly/pls 18 Simone Tyrell Faculty of Business and Law Digital Literacy Programs Librarian s. tyrell@deakin. edu. au , @simtyrell Leanne Ngo Director, Teaching and Learning Innovations, BL Learning Innovations leanne. ngo@deakin. edu. au , @leannengo 16 Deakin University CRICOS Provider Code: 00113 B http: //bit. ly/pls 18