Professional Greater Services Toronto Automation ICFGTA Area Chapter

Professional. Greater Services. Toronto Automation ICF-GTA Area Chapter ANNUAL GENERAL MEETING Saturday November 7, 2009 12: 45 – 1: 30 pm Highlights from 2009 Remarks by Beth Snyder, President The Old Mill and Spa Toronto, Ontario Page 1

Board of Directors 2009 -2010 Professional. Greater Services. Toronto Automation ICF-GTA Area Chapter • Beth Snyder – President, Executive • Darlene Chrissley - Vice-President, Coaching Awareness/ Community Partnerships • Michael Lobraico – Past President, Nominations • Julia von Flotow - Secretary, Governance • Uri Galamidi – Treasurer • Ron Chaiken, Stephanie Potter- Member Meetings • Paul Litwack - Membership Services • Leslie Kennedy – Marketing and Communication • Angie Allan – Member at Large • Martha Mc. Derment - MLOA Page 2

Other Key People Professional. Greater Services. Toronto Automation ICF-GTA Area Chapter Newsletter Editor - Gerry Fryer Web Updates - Jing Le Prism Co-Chairs: Anne Hurtebise, Colin Holbrow Venue Coordination: Norma Cortes Fall Conference Chair: Cindy Stradling Chair of Sponsorship/ Marketplace: Tracey White Virtual Options: Kim Leitch – Administrative contact Dianne Moon – Accounting Lorie Winter- Bookkeeper Marion Tripp - CEO Page 3

Vision ICF-GTA Chapter Professional. Greater Services. Toronto Automation ICF-GTA Area Chapter ICF-GTA Coaches is an innovative, leading, recognized, and resilient ICF world chapter responding to changing internal and external circumstances both locally and internationally. March 25, 2009 Page 4

Strategic Direction 2009 -1010 Professional. Greater Services. Toronto Automation ICF-GTA Area Chapter • Best Practice Governance: Implement next generation practices, structures & processes for organizational transformation and promotion of active member engagement and co-creative innovation • Robust Financial & Human Resources: Ensure responsible financial management, develop new revenue streams. Increase revenues and membership. Engage membership to increase organizational capacity. And, manage supplier relations effectively. • Innovative Membership Programs & Services: Develop and implement a membership structure and innovative programming to attract and retain identified stakeholders • Dynamic Coaching Awareness Brand: Create and present a cohesive ICF-GTA image that reflects our mission and vision, internally and externally in our geographic area. • Building Healthy Communities: cultivating social responsibility in partnership with our internal and external stakeholders. March 25, 2009 Page 5

Best Practice Governance Professional. Greater Services. Toronto Automation ICF-GTA Area Chapter • Developed Ground Rules • Developed new Vision and Strategic Directions • Orientation Manual and Process • Job Descriptions • Committee Structure and leads • The Way We Work • Legacy documents • Professional Business Practices Page 6

Robust Financial & Human Resources Professional. Greater Services. Toronto Automation ICF-GTA Area Chapter • Detailed financial reconciliation • Chapter Sponsor: CTI • Review of processes & opportunities for savings/ cost containment • Review of Financial Model: not sustainable • Recommendations for Chapter membership: $75 for all members, one category • Initiated review for new Auditor Page 7

Innovative Membership Programs & Services Professional. Greater Services. Toronto Automation ICF-GTA Area Chapter • Successful Member Appreciation at Intercontinental Hotel • Implemented new meeting approach with improved attendance (50 vs. 12) • Value for members with excellent speakers, better venues, food • Focus on technology, biz development, coaching skills • Successful PRISM Event at Glen Gould Studio Page 8

Dynamic Coaching Awareness Brand Professional. Greater Services. Toronto Automation ICF-GTA Area Chapter • Updated look and feel of website • Video done on Coaching • PRISM targeted to business community • Review initiated of PRISM offering • Coffee Conversations at Starbucks (100 members involved, 70 participated) • Making connections with other organizations to develop synergies: CAPS, Schulich Executive Centre, Ont. Psychology Association, HRPA Page 9

Building Healthy Communities Professional. Greater Services. Toronto Automation ICF-GTA Area Chapter • Coffee Conversations • Development of Sponsored Coaching Awareness Model: discussions with United Way Page 10

ICF-GTA Chapter Nomination Process for Board Professional. Greater Services. Toronto Automation ICF-GTA Area Chapter • Awareness of opportunity Nov, 2009 • Ask for nominations in December, 2009 • Interview potentials, early January, 2010 • Slate proposed at end of January, 2010 • Vote for Board Members February, 2010 • Introduce new Board at end of February, 2010 • Term begins March 1, 2010. Page 11

Professional. Greater Services. Toronto Automation ICF-GTA Area Chapter FRIENDS SPONSORS Anne Hurtebise Colin Holbrow Jean Davies Beth Snyder Page 12