Professional Audio Logging and Call Recording Systems All

Professional Audio Logging and Call Recording Systems All information is subject to change without notice. Publisher assumes no responsibilities for errors and/or omissions in this document. © Copyright 2018 Prolancer Pty Ltd. All Rights Reserved. V 11. 4. 0 03/2018

Total Recall VR : Basic Overview � Professional communications recording systems for critical applications. � Capture audio and call data from Analogue, Radio, Vo. IP, ED-137, Cisco Bi. B, RTP, Console, DMR and/or PRI ISDN communications protocols. � Rack-Mount, Desktop, Server, “Tiny Box” enclosure options. � Virtual Machine and Cloud (100% managed & hosted) also available. � Advanced PC applications for remote search, monitoring, replay, incident reconstruction, archive management and more. 3 installation licences with every TRVR system.

Total Recall VR : Key Benefits � Affordable: Best cost per channel without compromise on features. � Reliable: Stable, fast and secure Linux O/S, with built-in hardware redundancy. � Secure: Tamper-proof recording format and multi-level access control. � Powerful: Comprehensive recording, search, monitoring and playback capabilities. � Flexible: Seamless integration with major communications systems. Hybrid recording and easy upgrade capabilities. � Accessible: Remote access and control options included license free.

Total Recall VR : Technical Partners � ‘Deep’ integration with selected mission-critical communications providers:

Total Recall VR : Common System Features � � � All servers are based upon Cent. OS Linux operating system – fast, stable and secure. Hybrid protocol recording support – Combine Vo. IP, DMR, ISDN and Analog for a single-server solution to all your recording needs. Archive calls to CD/DVD, Blu-ray, Network Storage and/or USB device. � Synchronise with network time via NTP. � SMDR Integration Support � Record-on-Demand, via phone key or taskbar application. � Multiple languages supported Vo. IP (SIP, H. 323, RTP) Analog (2 -wire POTS) ISDN (PRI E 1/T 1) Radio/DMR

Total Recall VR : Lin. X Omnia � Supports up to 60 analogue channels, plus 120 channels of Vo. IP, RTP, ED-137, DMR and/or ISDN per server. � Swappable, Mirrored RAID-1 HDD Storage. Store up to 700, 000 calls on-board. � Dual Hot-Swap PSU. � Built-in LCD, Keypad and speaker – fully self contained call recording, search and playback system. Vo. IP (RTP, H. 323, SIP, DMR, ED-137) ISDN (PRI E 1/T 1) Analog (2 -Wire POTS)

Total Recall VR : Lin. X Altus � Supports up to 72 analogue channels, plus 30 channels of Vo. IP, ED-137, RTP, DMR. � Optional Dual HDD RAID-1 storage, and/or Hot-Swap PSU. � Store up to 600, 000 calls on-board. � Built-in LCD, Keypad and speaker – fully self contained call recording, search and playback system. Vo. IP (ED-137, RTP, H. 323, SIP, DMR) Analog (2 -Wire POTS)

Total Recall VR : Lin. X Neos � Supports up to 24 analogue channels, plus 30 channels of Vo. IP, ED-137, RTP, DMR. � Compact, quiet yet robust desktop enclosure. � Store up to 600, 000 calls on-board. � Built in 7” widescreen control panel: completely self contained. � Excellent cost efficiency per recording channel. Vo. IP (RTP, H. 323, SIP, DMR, ED-137) Analog (2 -Wire POTS)

Total Recall VR : Lin. X Essence � Supports up to 60 simultaneous Vo. IP channels, RTP streams, ED-137 communications or DMR channels. � Ultra-compact, available in GUI (with 10. 1” LCD and custom keypad) or Server (PC access only) versions. � Store up to 600, 000 calls on board. � Market-leading cost efficiency per channel for Vo. IP recording. Vo. IP (ED-137, H. 323, SIP, RTP, DMR)

Total Recall VR : Lin. X Virtualis � Total Recall VR professional call recording system for deployment on virtual hardware (e. g. Oracle Virtual. Box, Vmware Workstation). � Supports up to 120 simultaneous Vo. IP (H. 323, SIP, RTP, DMR, Active Vo. IP/RTP/DMR/ED-137) channels. � Store up to 900, 000 calls on board.

Total Recall VR : Cloud 100% Managed and Hosted Total Recall VR professional call recording system. � Subscriptions from 10 to 90 simultaneous Active Vo. IP/RTP/DMR/ED-137 channels. � Store up to 900, 000 calls on board. � See www. totalrecallvr. cloud for detailed information. � Vo. IP (H. 323, SIP, RTP, DMR, ED-137, SIPREC, Cisco Bi. B, RTSP)

Total Recall VR PC Apps � Desktop: The ‘All in One’ option. All Apps packaged into a single easy to use desktop. � Monitor: Automated multi-channel monitoring, advanced search & replay of calls on diverse TRVR systems and archives. Incident reconstruction & multi -track waveform playback � Browser: Advanced search & replay of calls on diverse TRVR systems and archives. Incident reconstruction & multi-track waveform playback. � Event Player: Incident reconstruction & multi-track waveform playback. � Connector: Used to extract recorded calls from TRVR in real time, convert them to a desired audio format, and to stream the calls to other business systems (Call. Miner voice analytics, CRM, Dispatch solutions and more. . . ) � Audio Player: Easy playback, conversion and sharing of TRVR calls. � Manager: Advanced system configuration, management and maintenance. � Archiver: Centralised, continuous archiving for multiple TRVR systems. � Archive Doctor: Archive integrity check & repair.

Call. Miner Integration – Voice Analytics, Agent Scoring & More � Integration between TRVR Connector app and Call. Miner voice analytics platform. � Automated voice analytics with easyto-use graphs and search functions. � Evaluate, compare & analyse based on key words, topics and more.

Who is benefiting from Total Recall VR RIGHT NOW? � � � � � Banking and Finance (Financial advisors, Stockbrokers, Branch offices) Emergency Services (Police, Fire, Ambulance, Private Security firms) Call Centres (Help desks, Service desks, Telesales) Homeland Security (Military Bases, Government Security Agencies) Public Utilities (Power stations, Water supply, Gas works) Transportation (Railways, Air Traffic Control, Fleet monitoring) Medical Services (Hospitals, Doctors Offices, Health Clinics) Correctional Facilities (Telephone, radio and intercom recording) Others (Government Departments, Mining operations)

Do You Have TOTAL RECALL? In an increasingly security conscious, results driven and litigious world, communications recording and logging is paramount to meeting your legal, duty of care and management requirements. Total Recall VR offers your business a professional, highly automated and broadly adaptable solution. Security and training benefits can be achieved in every level of your business, with surprising cost efficiency per channel. When your business depends on call recording, You Need Total Recall VR!

Contact Us Elcor Pte Ltd Authorised Distributor SE Asia 10 Anson Road, #10 -11 International Plaza, 079903, SINGAPORE Phone: (+65) 9374 5858 Web: www. totalrecall. com. sg Email: tancw@totalrecall. com. sg