Productive Work Habits Supplemental SelfStudy Presentation Productive Work

Productive Work Habits Supplemental Self-Study Presentation

Productive Work Habits Overview

Productive Work Habits Introduction After you’ve completed this course, you’ll be able to recognize the difference between true productivity and “fake” productivity. You’ll know how to prioritize your daily work based on your key results. You’ll be able to improve your ability to focus. You’ll know how to eliminate habits that detract from your productivity. You’ll be prepared to work effectively with colleagues. And last, but not least, you’ll be more skilled at cultivating the nine habits that will increase your productivity.

Productive Work Habits Module 1: Habit One: Prioritize

Productive Work Habits What is Productivity? Let’s begin at the most basic place: What is productivity? Productivity is creating high-impact work efficiently. That means doing the right task at the right time. For example, you can answer 100 emails and be less productive than if you answered none, but worked on an important project instead. “Productivity is never an accident. It is always the result of a commitment to excellence, intelligent planning, and focused effort. ” —Paul J. Meyer, founder of Success Motivation International, Inc.

Productive Work Habits Benefits of Productivity You know intuitively that increasing your productivity is a good idea. Here are some specific ways being more productive is beneficial to you and your organization. • You can get more done in less time. • It decreases your stress. • It helps you create a better work-life balance. • You develop positive work habits. • It increases your professional skills and reputation.

Productive Work Habits Identify Your Purpose The first step in prioritizing your work is to examine your organization’s purpose and how your job fits into that. You can do that by answering the following questions. • What is the purpose of the organization you work for? • What is the purpose of your department or area within the organization? • Why does your job exist? • What would happen if it did not exist?

Productive Work Habits Identify Your Key Results In addition to determining your purpose, you need to determine your key results. These are the outcomes necessary for you to achieve in order for you and your organization to be successful. It may be helpful to classify them in terms of the eight categories listed here: Managing others Plant, building & equipment Sales or marketing Planning or project management Communications Innovation Finance: budget, revenue, profit Customer service

Productive Work Habits Translate Results into Daily Activities Now you know your highest priorities—the most important outcomes you need to achieve. So how do you ensure that they actually get done? You can translate big results into specific activities by looking at each key result individually, and answering several pertinent questions: • What is it you need to do? • Who else is involved in doing it? • How will you accomplish it? • When will you do it? • What materials and resources do you need to get it done? If you do this for every outcome, you will have a long list of tasks and activities that need to get done. The next habit looks at how to get and stay organized to accomplish all you have to do.

Productive Work Habits Test Your Knowledge Take a few moments to complete this quiz to review what you’ve just learned. For each item, decide if it is an example of a purpose, key result, or daily activity. When you’re ready, click on each to reveal the answer. Analyze costs monitor deviations. Keyand Results Train the staff on Keycurrent Resultssafety procedures. Maintain the highest level of safety. Purpose Create a weekly variance report. Daily Activity Research training options. Daily Activity Ensure that the company operates as Purpose efficiently as possible.

Productive Work Habits Module 2: Habit Two: Organize

Productive Work Habits Daily Activity Analysis If you want to use your time better, you must figure out how you’re spending it now. The only truly accurate way to do that is to keep a time log. Be honest—record time spent surfing the web, chatting with friends, and so on. Keep it for a week, and then analyze it. Time Task Related key result (if any)

Productive Work Habits Daily Activity Analysis Part 2 Remember, productivity means creating high-impact work efficiently. So review your time log and answer the following questions: • What tasks take up most of your time? • Are you getting your top priority key results done? • Are there any activities that take too long? • Are you paying too little attention to some activities? • Are you wasting time? How could you free up some time?

Productive Work Habits Plan You Day: Focus on Outcomes Spend 10– 15 minutes at the end of every day to plan and review the next work day. If you do just one thing differently after completing this training, choose this. Scheduling time to work on your high priority key results will make the biggest difference. • Make a complete list of everything you think you need to get done. • Estimate the time it will take to complete each task, then pad it since everything takes longer than you expect. • Schedule your key results activities first. • Every day, ask yourself, “Are these the activities that support my organization and my key results? ” • Avoid over-commitment: Provide contingency time for unexpected tasks and activities. Avoid scheduling more than 60% of your day.

Productive Work Habits To-Do List Versus “Want To” List How many days go exactly as planned? None! What throws your schedule off? Interruptions and requests from others. A few of these may be genuine emergencies that need immediate attention, but most of them are not. Let’s discuss some tips to help you maintain your focus on your highest priorities. • • • Put incoming requests on a “want to” list. Keep a separate list of items that are requests from others. To Do Want To Put items you would like to get done on the “want to” list too. At the end of the day, or some other designated time, take care of these items. You’ll be surprised at how many you can knock off without throwing off your schedule.

Productive Work Habits Align Similar Tasks Aligning tasks is a great way to organize your time. When you group similar tasks, you save transition time between activities—you’re already in the mindset for the type of activity you’re doing, and thus you can get more done in less time. Plus, you’re more likely to keep track of your work when you group it together. Here are some ways to organize your tasks and activities. Repetition: tasks you do at regular intervals • o Emails o Financial: budget, invoicing, etc. Function: tasks that have a similar purpose • o Research o Coaching o Performance reviews Place: tasks that take place near each other • o Client meetings o Appointments or errands

Productive Work Habits Minimize Clutter People have different tolerance levels for clutter and messiness. But a clean(ish) desk, files, and storage do help you stay organized. At a minimum, schedule maintenance time once a week to clean up, organize, file, toss, and so on. Put it in your calendar and set a reminder to get the job done. Reward yourself if it’s a task you usually ignore.

Productive Work Habits Make Technology Work for Your computer and electronic devices can become as cluttered as your desk (or more!) with an assortment of apps, email, files, documents, blogs, and so on. It’s crucial to keep these organized so they enhance, rather than detract from, your productivity. • Create structure by making folders and sub-folders. Match hard copy categories if applicable. • Sync all your calendars, if you have more than one. • Use templates for standard work such as emails responses, memos, requests for information, budget requests, and so on. Most software comes with predesigned templates, and many of these will work for you as is, or with a little tweaking.

Productive Work Habits Make Technology Work for You Part 2 Use all the features of your computer or electronic device to keep your time and activities organized. • Use the alarm as an electronic reminder. Set reminders for appointments, for to-do items (even for mundane tasks such as filing), or to stop doing a task so you don’t spend too much time on it. • Set different ringtones for your boss, clients, and other people who contact you frequently. • Use the notepad or text message to record information. • Use the voice recorder to take notes.

Productive Work Habits Module 3: Habit Three: Focus

Productive Work Habits Forget Multi-Tasking There is growing evidence that multi-tasking actually decreases productivity. Researchers at Stanford University found that college students who multitasked using various electronic media were not very skilled at tests of memory, attention, and (ironically) task-switching. They had trouble focusing and shutting out irrelevant information and experienced more stress. The New York Times published a study that found that a group of Microsoft workers took, on average, 15 minutes to return to serious mental tasks after responding to incoming email or instant messages. The workers remained distracted, replying to other messages or browsing online.

Productive Work Habits Steps to Focus Follow these steps to increase your concentration. • Don’t do unrelated things at the same time. • Shut off electronic distractions. Close unnecessary open windows on your computer. • Create time blocks. Use some for focused work and some for “mindless” work, and leave some open time in between. • Do your most important tasks early in the day so you don’t run out of time. • Review notes before a meeting or before digging into a project. • Create an environment conducive to focused work. Isolate yourself if necessary from people who might interrupt or distract you.

Productive Work Habits Persistence You may need to train yourself to focus. Adopting an attitude of persistence will help you increase your ability to focus. Set boundaries around time and space. • Post a sign that says, “I’ll be available at 2: 00. ” • If someone interrupts you, remind him or her of your priority and quickly return to your work. Immerse yourself in the activity you’re working on. • Do the worst first. • Complete a small piece to achieve a quick win and gain momentum. • Add five minutes before taking a break. • Visualize success to keep you motivated.

Productive Work Habits Test Your Knowledge Take a few moments to complete this quiz to review what you’ve just learned. Read each statement and decide if it is true or false. Click on the item to reveal the answer. Multi-tasking allows you to complete the most amount of work. FALSE in the least amount of time. Adding as little as five minutes of additional TRUEa break can increase work before taking your focus. Tackle your most important work early so you don’t run out of time. TRUE Interruptions are just part of the job and can’t be controlled. FALSE

Productive Work Habits Module 4: Habit Four: Take Breaks

Productive Work Habits Law of Diminishing Returns When you keep working without breaks, your productivity falls. However, when you take periodic breaks, your productivity remains high. Try taking a five-minute break once every hour. Schedule it if you will forget or ignore it. Here are some ideas for how to use your mini-break. • Get up and stretch. • Get a drink of water. • Chat with a coworker (though, be sure to schedule it so you’re not interrupting). • Make a quick phone call. • Read something non-work related. • Find something that makes you laugh. • Take a walk—if you can, outside is even better.

Productive Work Habits Take a Mini-Vacation Another way to take a break is to take a mini-vacation. To detach from your work environment, just for a short time, try this technique: • Think of your ideal vacation. Put it in concrete terms: When are you there? What is the weather? What are you doing? • Draw a picture of it. • Write a pretend postcard from there. • Plan a meal related to it.

Productive Work Habits Take a Real Vacation Perhaps, even more important is to take a real vacation. • A study by former NASA scientists working on behalf of Air New Zealand found that workers who vacationed, experienced an 82% increase in job performance after their trip (Source: Business. Week, May 21, 2007). • A survey by the employment firm Hudson found that more than half of Americans report they don’t take all of their vacation days. 30% say they use less than half their allotted time (Source: Business. Week, May 21, 2007). • When you do go on vacation, disconnect and detach from work. If you must keep an electronic device with you and you just can’t make yourself detach completely from work, at least commit to only checking it once a day, and limiting the time you spend (an hour at most).

Productive Work Habits Determine Your Ideal Balance For most people, work is the most time-consuming part of their lives. It is helpful to periodically look at your balance and see if you need to make different choices to achieve a better balance. Do this exercise to see for yourself. Draw two circles. On one, divide the circle into the various segments that are important in your life, e. g. , work, family, social, hobby/fun, physical well-being (including sleep), spiritual growth, and personal growth. Draw the segments in proportion to the time you would like to spend on each one. Next, divide the second circle in proportion to where your time is going right now. If there is a big difference, brainstorm ways you can move from your current situation closer to your ideal balance. One of your key strategies will be learning how to say no to requests and opportunities that don’t support the balance you are seeking. An example of the two circles is on the next slide.

Productive Work Habits Determine Your Ideal Balance Part 2 Current Ideal Work 3% 3% 2% Family 7% 38% Sleep Social 21% 26% Work Physcial well-being 7% 8% Family 7% 28% Sleep Social 7% 24% 19% Physcial well-being Hobby/fun Personal

Productive Work Habits Module 5: Habit Five: Manage Your Time

Productive Work Habits Small Change, Big Results Small changes in your time management strategies can yield big results. • Be punctual. • Optimize pockets of time. Plan ahead and have materials with you. o Carry a notebook to jot down thoughts. o Listen to a podcast. o Do some reading. Set timelines. Use them to ensure that you don’t spend too much time on a task that doesn’t justify it. • o Break down large projects into weekly or daily timelines. o Use electronic reminders to track them.

Productive Work Habits Automate Whenever Possible Technology has made automation possible for many tasks, enabling you to use your time more efficiently. Let’s go over a few suggestions. • Scheduling: Set up reminders for regular tasks. It frees up your mind to concentrate on key results activities without worrying you’re forgetting something. • Handling email: Set up filters to sort your email into various folders. For example, email from your boss or a client can be sent directly to a specified folder. In addition, you can auto delete spam. • Processing financial transactions: Items such as invoicing and making payments can be automated.

Productive Work Habits Special Tips for Telecommuters have an opportunity to be both more focused and more distracted. If you’re a telecommuter, these tips will help you work productively from your home office. • Clearly define your “work day. ” It may not be a standard 9– 5, but do try to keep it regular and defined so colleagues and clients know when to reach you. • Schedule time with colleagues and clients within your work day. • Schedule time with friends and non-work activities outside your work day. • Get out of the house sometime every day. • Schedule break times just as you would in an office. Use that time for at-home chores.

Productive Work Habits Know Your Peak Performance Times Everyone works best at certain times of the day. One key to high-impact productivity is to figure out what time of day you have the most energy and schedule your highest priority activities then. Here’s a sample that you can use as a model to track your own peak and down times. Once you have a sense of your peak performance times, commit to working on high priority activities then. You’ll see what a difference it can make. 10 9 8 7 6 5 4 3 2 1 0 Monday Tuesday Wednesday Thursday Friday 7 a m 10 am 1 p m 4 p m

Productive Work Habits Module 6: Habit Six: Break Bad Habits

Productive Work Habits Procrastination Developing new habits can increase your productivity. Another way to increase your productivity is to eliminate bad habits. The first bad habit we’ll look at is procrastination. People procrastinate for a variety of reasons: to avoid unpleasant tasks, fear of failure, perfectionism, or lack of organization. To overcome procrastination, try these tips: • List three benefits of completing the task. • Commit to spending 10 minutes on the task. • Begin your day with the one thing you must get done in order to feel productive. • Aim for progress rather than perfection. • Find an “accountability partner” to track your progress. • Reward yourself for completing steps along the way. • Create an environment that you find appealing.

Productive Work Habits Negativity is a drag in the workplace. A negative person wastes time (their own and others’) whining and complaining, without offering any useful solutions. A negative person might say, “Your presentation was boring. ” A positive person might say, “Your presentation had some good information, but it went on a bit long. Next time, try limiting yourself to 10 minutes. ” How to Become More Positive • Focus on the present. Negativity often occurs when you fret about the past or worry about the future. • Give yourself a time limit. If you find yourself dwelling on a negative issue, allow yourself five minutes, and then move on. • Write it down. This can help you let it go without passing your negativity along to another person. • Challenge the negative issue. Replace it with a more positive or realistic thought. For example, eliminate “always” and “never” from your vocabulary.

Productive Work Habits Getting Distracted If you interrupt others, you are not only disrupting your work, you are disrupting theirs as well. Jot down your thoughts, save them, and meet at a scheduled time. As we’ve seen, even a quick interruption can result in many minutes lost getting back to focused work. Electronic distractions are probably the biggest diversion in your work environment. Answering every email as soon as it arrives isn’t productive. Here’s what to do instead: • Check your email at scheduled times throughout the day (3– 4 times). • Once a day, process your email. Prioritize it, and handle the most important 20% first. Anything else you get to is gravy. This sounds heretical, but try it for a week and see how it improves your productivity.

Productive Work Habits Being Habitually Late When you are chronically late, you give the impression that your time is more important than anyone else’s. It shows a lack of respect for others, and a lack of organization in yourself. Here are some ways to break this bad habit: • Calculate time realistically, and then pad your calculations. • Don’t overcommit. at p o St 0 2: 0 • Stop your current activity when the allotted time is up. Set an alarm or reminder for when you need to end an activity. • Use one organizer to record all appointments and pertinent information (meeting location, materials needed, etc. ) • Try your best to be early.

Productive Work Habits Test Your Knowledge Take a few moments to complete this quiz to review what you’ve just learned. Match each bad habit with the best strategy to overcome it. Click to reveal the answers. Getting distracted. Process email in batches. Procrastination Address any psychological issues, such as a need for control. Being habitually late Aim for progress rather than perfection. Negativity Focus on the present instead of the past or future.

Productive Work Habits Test Your Knowledge Part 2 Take a few moments to complete this quiz to review what you’ve just learned. Match each bad habit with the best strategy to overcome it. Click to reveal the answers. Getting distracted. Process email in batches. Procrastination Address any psychological issues, such as a need for control. Being habitually late Aim for progress rather than perfection. Negativity Focus on the present instead of the past or future.

Productive Work Habits Module 7: Habit Seven: Work Effectively with Colleagues

Productive Work Habits How We Work with Others Clients and colleagues can be our biggest allies—and our biggest frustrations. Here’s what you can do to work better with them, getting more done with fewer misunderstandings or conflict. • Be respectful and trustworthy. • Identify what tasks need to be done together. Specify what needs to be done, who is going to do it, how it will be done, and when it will be done. • Complete the tasks you agreed to do on time. Pitch in and help others when needed. • Keep others in the loop: Give information clearly, concisely, and frequently. • Be willing to compromise or seek consensus.

Productive Work Habits Organize Your Communication One way to work more effectively with colleagues is to organize your business conversations. Consider separating review and update discussions from blue sky thinking. To organize updates: • Introduce the topic—let people know what you want to discuss. • State your key message—this is the issue you want a decision on. • Ask for feedback—be open when you get it! • Make a decision. To organize blue sky thinking: • Introduce the topic. • Ask for input such as help brainstorming, shooting holes in your thinking, and so on. • Wrap up the discussion and leave with expectations about what will happen next.

Productive Work Habits Be a Better Listener Becoming a better listener is another way to work more effectively with your colleagues. You know how to listen. But even though you know how, it’s still difficult, especially in a group. Try these tips to improve your listening skills. • Give the speaker your full attention. Turn off your cell phone and close your computer. • Refrain from side conversations. Jot down any comments you want to follow up on. • Remain on topic. Instead of blurting, jot it down and discuss it later. • Don’t shoot the messenger. Especially when the speaker is delivering bad news.

Productive Work Habits Test Your Knowledge Take a few moments to complete this quiz to review what you’ve just learned. Read each statement and rephrase it in a way that minimizes misunderstanding or conflict with your colleagues. When you’re ready, click each to reveal a suggested answer. “Pleaseemail get me the report “Please the report to. ASAP. ” me by 4: 00 today. ” “Help mebelieve understand what happened that caused the deadline to be missed. ” “I can’t you guys didn’t meet the deadline!” “I’d like to begin our time this morning by reviewing sales results from last month and then “We have a lot to cover inideas our meeting today, let’sprocess. ” get going. ” move into brainstorming to improve ourso sales

Productive Work Habits Module 8: Habit Eight: Be an Active Learner

Productive Work Habits Acquire New Knowledge and Skills The only constant is change. In order to create high-impact work efficiently (remember, that’s the definition of productivity), you must keep up-to-date on the skills and trends in your current position, any position you aspire to, as well as in your industry. Here are some ways to do that. • Attend conferences, workshops, and classes to specialize or add new skills. • Follow the latest trends and news through online resources (newsletters, blogs, etc. ) and hard-copy publications. • Seek information outside your industry. Innovations in other industries and occupations may spark ideas for your own job and organization.

Productive Work Habits Find a Mentor One of the best ways to learn is through other people sharing their knowledge and experience with you. A mentor will do that. Working with a mentor gives you the opportunity to learn something new, try it out on the job, and get timely feedback on what worked well, and where you can improve. • When selecting a mentor, seek someone outside your department. You may choose someone outside your organization if you work at a small place, but generally, someone who is familiar with your company’s culture and politics will be most effective. • Establish the level of formality, frequency of communication, and type of feedback you are seeking. • Show your appreciation.

Productive Work Habits Teach Others You’d be surprised at how much you learn when you teach others. In the process of sharing your knowledge and experience with others, you will gain new insights and ideas that you can use to improve your own performance. You can teach others through: On-the-job training Blogging Mentoring

Productive Work Habits Test Your Knowledge Take a few moments to complete this quiz to review what you’ve just learned. Read each statement and decide if it is true or false. Click on the item to reveal the answer. FALSE A mentor is only useful for executive-level employees. TRUE Seek information outside your industry to spark new ideals within your organization TRUE One of the best ways to learn something yourself is to teach others. An employee’s boss is his or her ideal mentor. FALSE

Productive Work Habits Module 9: Habit Nine: Be Yourself

Productive Work Habits Get into the Flow When have you felt highly productive? A time you were so into what you were doing that you weren’t aware of time or anything else around you. That’s called “flow, ” a term popularized by the work of Mihaly Czikszentmihalyi at the University of Chicago. A flow state is most easily achieved when you are engaged in work that is meaningful, related to your goals, and completed with a degree of autonomy. To get into the flow: • Focus on what you enjoy and what is meaningful to you. • Set clear goals. • Create an appealing environment. What color, music, comfort, lighting, and other elements can you add to inspire you? • Adopt a beginner’s perspective. Don’t assume what you can or can’t achieve. Be open to all possibilities.

Productive Work Habits Tap into Your Inspiration To help you get into the flow, figure out what inspires you. Begin by thinking of a time you were in the flow—it doesn’t have to be work-related. Answer the following questions. • • • What were you doing? Why were you doing it? How did you feel? What did your environment look like? How can you take that experience and use it to create more “flow” at work?

Productive Work Habits Channel Your Creativity You can be yourself by channeling your creativity. Everybody can be creative. A software programmer is creative when he or she writes new software. A car mechanic is creative when he or she figures out what is wrong with the vehicle. A manager is creative when he or she finds a new way to motivate his or her team. Here are some ways to channel your creativity: • Come up with “big, hairy, audacious goals. ” • Think of problems as opportunities to be creative. • Tweak a process. • Contribute in a uniquely valuable manner. • Collaborate with others from throughout the organization, not just close colleagues.

Productive Work Habits Review

Productive Work Habits CASE STUDY—Apply What You’ve Learned Read the case study and answer the questions that follow in order to put your skills into practice. Organization: A recycling center. People: Terrell, who works in the Communications Department. His primary responsibilities include writing the monthly online newsletter, managing social media, and handling community outreach. Brian is his boss. Situation: Terrell loves his job. His enthusiasm is a huge benefit, and he is very successful at increasing the visibility of the center, both by attracting groups to visit the center and by making informative and entertaining presentations in the community. But he is habitually late, he procrastinates on his writing responsibilities, and spends too much time talking.

Productive Work Habits CASE STUDY—Apply What You’ve Learned Part 2 Brian has talked to Terrell about these issues several times over the past year, but has not seen any improvement. Brian doesn’t want to discipline Terrell; he just wants to help him improve his work habits so he doesn’t feel so stressed out—a feeling that spills over to Brian! Terrell wants to make these changes, too, but can’t seem to do anything differently. For example, he has a great idea for a whole new format for the newsletter, which would tie in to similar changes in the social media content, but so far, he hasn’t found the time to sit down and write the proposal. He would love to just talk to Brian about it, but he knows Brian needs some solid, researched information in order to make a decision.

Productive Work Habits CASE STUDY—Questions to Consider 1. Which of the habits should Terrell focus on first to provide the biggest impact on his productivity? 2. How can Terrell overcome procrastinating on his writing responsibilities? 3. How can Terrell overcome his chronic lateness? 4. How are Terrell’s habits holding him back? Review the ideas and suggested answers provided on the following slides.

Productive Work Habits CASE STUDY—Suggested Answers 1. Which of the habits should Terrell focus on first to provide the biggest impact on his productivity? Prioritize, and Break Bad Habits. 2. How can Terrell overcome procrastinating on his writing responsibilities? It might help for Terrell to figure out why he procrastinates. It appears he does it because he enjoys other aspects of his job more—talking and being with people. So perhaps he shouldn’t be writing at all. However, if writing remains one of his key results, there are many things he can do to overcome procrastination. He can commit to spending a certain amount of time or writing a certain number of words every day before he can move on to another activity. He can reward himself for completing the newsletter, or a portion of it. He can find an “accountability partner” who would encourage him (or admonish him). If he is a perfectionist, he can aim for “good enough, ” rather than perfection.

Productive Work Habits CASE STUDY—Suggested Answers Part 2 3. How can Terrell overcome his chronic lateness? It’s pretty clear that Terrell is always late because he loves talking and runs over his allotted time for visits, presentations, meetings, etc. However, the negative side of his enthusiasm is keeping others waiting and making them feel less important because of it. Terrell needs to either keep a stricter adherence to his schedule by setting an alarm when his allotted time is up, or create more space in his schedule between activities, or both. In addition, he needs to be realistic about how much time each activity or event will take, and pad his schedule to cover any contingencies. 4. How are Terrell’s habits holding him back? Terrell has lots of good ideas that would benefit the recycling center and his career. However, his current inability to move those ideas forward in an organized, structured way is limiting his contributions on the job. If he can couple his enthusiasm and people skills with more productive work habits, he will experience even more success on the job.

Productive Work Habits Congratulations! By now you should be able to: • Recognize the difference between true productivity and “fake” productivity. • Prioritize your daily work based on your key results. • Improve your ability to focus. • Eliminate habits that detract from your productivity. • Work effectively with colleagues. • Cultivate the nine habits that will increase your productivity.

Productive Work Habits Appendix

Productive Work Habits References Allen, David. Getting Things Done: The Art of Stress-Free Productivity. New York: Penguin, 2002. Covey, Stephen R. The 7 Habits of Highly Effective People. New York: Free Press, revised edition, 2004. Wetmore, Donald. The Productivity Handbook: New ways of leveraging your time, information, and communications. New York: Random House Reference, 2005. The Personal Excellence Blog: http: //celestinechua. com/ Lifehacker: http: //www. lifehacker. com The Getting Things Done Times: http: //www. gtdtimes. com

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