Product 1232020 Product QBR Agenda Web EM Product

Product 12/3/2020

Product QBR Agenda • Web EM Product Demo • EM Product Roadmap • Drill Manager Pilots • AD Update • Rave Overview • Panic Button & How to Address • EM Communication & How to Address • Sales Enablement 2

Product QBR Agenda • Web EM Product Demo • District Dashboard • Past Incident Management • Active Incident Management • • EM Product Roadmap Drill Manager Pilots AD Update Rave Overview Panic Button & How to Address EM Communication & How to Address Sales Enablement 3

Product QBR Agenda • Web EM Product Demo • District Dashboard • Past Incident Management • Active Incident Management • • EM Product Roadmap Drill Manager Pilots AD Update Rave Overview Panic Button & How to Address EM Communication & How to Address Sales Enablement 4

Product QBR Agenda • Web EM Product Demo • District Dashboard • Past Incident Management • Active Incident Management • • EM Product Roadmap Drill Manager Pilots AD Update Rave Overview Panic Button & How to Address EM Communication & How to Address Sales Enablement 5

Product QBR Agenda • Web EM Product Demo • EM Product Roadmap • Drill Manager Pilots • AD Update • Rave Overview • Panic Button & How to Address • EM Communication & How to Address • Sales Enablement 6

Emergency Management Roadmap Mobile App Raptor 6 Mobile App 2. 0. 2 (Nov. 2018) 6. 1. 7 (Jan. 2019) 2. 1 (Q 1 2019) Scalability Web EM Initiative Roster Screen Performance District EM Dashboard Android touch sensitivity Active Incident Mgmt. Reduction in push notification chatter Past Incident Mgmt. Dashboard Decimal Percentages Drill Manager Reports Reunification visual enhancements (PO feedback) Ability to update Status/Location after reu. is started “Others” reporting on Status/Location Dashboard Implementation of a User profile Performance & Stability Behind the scenes data synchronization App entrance and sync flow enhancements Simplified Accountability Navigation Masking of sensitive status information 7

Emergency Management Roadmap Raptor 6 Mobile App Raptor 6 6. 1. 8 (Q 2 2019) 2. 2 (Q 2 -Q 3 2019) 6. 1. 9 (Q 2 -Q 3 2019) Web EM Initiative Panic buttons Web EM Initiative Accountability Configuration IC Panic Management Teacher/Staff Panic Initiation Integrated Messaging Incident Commander Panic Management Reunification Process Integrated Messaging (with Web EM) Group All Peer-to-Peer Biometric App Access 8

Product QBR Agenda • Web EM Product Demo • EM Product Roadmap • Drill Manager & EM Pilots • AD Update • Rave Overview • Panic Button & How to Address • EM Communication & How to Address • Sales Enablement 9

Drill Manager & EM Pilots • Raptor EM Demo Clients • Standalone Drill Manager • Add Drill Manager to an existing client 10

Product QBR Agenda • Web EM Product Demo • EM Product Roadmap • Drill Manager & EM Pilots • AD Update • Rave Overview • Panic Button & How to Address • EM Communication & How to Address • Sales Enablement 11

AD Update • One of our top priority initiatives • Proof of Concept in progress • Validation of AD integration design • Working with customers for infrastructure support • Fielding for beta testing in Spring 12

Product QBR Agenda • Web EM Product Demo • EM Product Roadmap • Drill Manager & EM Pilots • AD Update • Rave Overview • Panic Button & How to Address • EM Communication & How to Address • Sales Enablement 13

RAVE Overview • Headquartered out of Boston, MA suburb • Industries: • • • State & Local Higher Education Business Healthcare K-12 Rave connects millions to those trusted to protect them, by providing innovative solutions to prepare better, respond faster, and communicate more effectively during emergencies. 14

RAVE Products • Rave Alert (Mass Notification System) • Rave Panic Button • Rave 911 Suite (Smart 911, Rave Facility, e 911, Text-911) • Rave Guardian (Personal Safety App) • Rave Prepare (Emergency Preparedness Registry) • Rave Eyewitness (Anonymous Two-Way Tip Texting) 15

RAVE Panic Button • Staff Assist (Incident Reporting) • • Urgent non-emergency situations Localized incident management 10 customizable types (ex: principal needed) Used daily in Seminole County, FL • Staff Panic (Emergency Reporting) • Wide-spread notifications • Geofencing (location + restrictions) • GPS • 911 (1. 5 sec) (e 911 + Rave Facility) • Integration to Mutualink • Two-Way Communication 16

RAVE Weaknesses • Multi-Industry means not focused on K-12 needs • Focused on dispatch agencies, not students and staff • Does not provide accountability or reunification • No drill management capabilities • Manual user creation and administration • Manual contact management 17

RAVE Partners 18

I am sold on Raptor Emergency Management and don’t need RAVE’s Panic Button. If Raptor could integrate with Mutualink, it would be huge for us. Jill Renihan, Director of Safe Schools, Hernando County, FL December 3, 2018

Mutualink • Headquartered out of Hartford, CT suburb • Radio, voice, video & data for cross-agency collaboration interoperability • Requires an incident to be triggered • Integrated with Rave Panic Button • Interoperable Response and Preparedness Platform (IRAPP) 20

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Product QBR Agenda • Web EM Product Demo • EM Product Roadmap • Drill Manager & EM Pilots • AD Update • Rave Overview • Panic Button & How to Address • EM Communication & How to Address • Sales Enablement 22

How to Address? Raptor 6 “Emergency Buttons” • Response design now supports mobile devices • Configurable to support 1, 3, or 6 types • Customizable for assistance, panic, or emergencies • Each type can have customizable recipients • Supports SMS text, email, and phone notifications • Customizable content allows for: • • • Customized message content Type of panic initiated District/Building name User name who initiated the panic Date/Time of the panic • Ability to add a “shortcut” to staff home screens 23

How to Address? Raptor EM Mobile App • Configurable user permissions allows districts to customize who can initiate incidents • Customizable sub-types can be configured to address specific incident types • Enhanced notification management • • • enables districts to specify breadth of recipients Widespread notifications versus specific contact list Configurable by Drill or Emergency • Customizable content allows for: • • • Customized message content (by notification type) Incident category (drill versus emergency) District/Building name User name who initiated the incident Emergency type (evacuation, lockdown, etc. ) Sub-type (customizable by emergency type) 24

Product QBR Agenda • Web EM Product Demo • EM Product Roadmap • Drill Manager Pilots • AD Update • Rave Overview • Panic Button & How to Address • EM Communication & How to Address • Sales Enablement 25

EM Communication & How to Address • Upcoming capability • Customizable notification templates • User Dashboard • Staff Profiles: Tap-to-call or text 26

Product QBR Agenda • Web EM Product Demo • EM Product Roadmap • Drill Manager & EM Pilots • AD Update • Rave Overview • Panic Button & How to Address • EM Communication & How to Address • Sales Enablement 27

Sales Enablement • Presentable pre-loaded data • Past incident management • Active incident management • Drill compliance dashboard & reports • Updates to the interactive sales presentation 28